I sold my car to Payless Cars. Best experience I’ve ever had with a dealership. They gave me a fair price for my car without the back and forth drama of manager and sales person trying to get the price as low as possible So I’m very pleased. Plus they were super nice. Thank you again Naseer for your courtesy.
Arn provided excellent customer service throughout the purchase process. He went to extra effort to find the vehicle I wanted at another branch of the dealership and had the vehicle transported from Fairbanks Alaska to Anchorage Alaska at no extra charge.
Every used car dealership in town left a bad taste in my mouth. This one has a clean facility and actually smells nice. And the sales staff looked like they were dressed professionally...not like most car dealers who looked like they just rolled out of bed ugh
From the time I stepped in -- test drive--to driving my new car of the lot. I not only experience the highest level of customer service -- actual genuine feeling of "care".... they knew my price range, where I needed to be with my monthly payments and car needs. They matched me up perfectly. This "experience" .... I observed as others came in while my loan was being processed... was consistent with everyone that came in. It's the companies organizational culture! They walk the talk! They went the extra mile for each client. For this they are truly a " Gold Star Customer Service" business. I will never go anywhere else but here....
Brought in my F150 for oil change. I received good service from the rep that checked the vehicle in and was on my way quickly. The only reason I did not set this review at 5 stars is that no one in the Service Department went over my vehicle status with me upon pick up. For numerous years after purchasing this vehicle, it was standard practice to have a service rep review the vehicle status upon pick up. You guys are still doing a good job but for a while, you were doing a 'great job'.
As usual, work at Kendall Ford of Wasilla was done properly, and in a timely manner. To date, we've never experienced any mistakes in the maintenance of the 3 vehicles we've purchased form them, and the several free oil changes you get when buying a good used vehicle is certainly appreciated.
If youre fishing for whatever kind of car, this is the best auto dealer to go to...UNITED AUTO!! They will try everything with their best of knowledge to help you drive your new car home. Even if you know that you have poor credit, they are so helpful trying to get what you wanted still. We bought a car from them and we were soooooo satisfied with their service especially knowing we have bad credits, but they tried everything and finally we got it. Ask for the guy name Arsalan.....I tell you he is so helpful and amazing!!!! Go to UNITED AUTO first if youre fishing for a new car especially if you have bad credit.
So I was in a bind, planned a road trip without even owning a vehicle. Tom at affordable used cars helped me out. I told him what I was interested in finding. He showed me what he had in his inventory. Just happened to have what I was looking for. Was one of the quickest and easiest car buying experiences I’ve even been through. Thank you affordable used cars.
I bought a used Mercedes Benz from Affordable and couldn't be happier. This was by far the best car buying experience I have ever had. Shawn Jarvis is a professional! No pressure, fair prices, and wonderful vehicle. I would have been in and out in less than an hour if it wasn't for my credit union taking their sweet time with the check. In fact, they were taking so long they just let me leave with the car cause they knew I was approved. I will be recommending Affordable to anyone I know that is in the market for a used car. I can't say enough good things.
After the sale Affordable even took care of a TPMS problem I had that wasn't caught till I was driving home. I'd give this dealership 10 stars if I could after dealing with the ridiculous new car dealerships in Anchorage who take your keys hostage and make you sit and wait for hours. Shawn still answers my texts 2 months after I bought the car! This place is #1 in my opinion.
Tom helped me buy my first car when I had no credit. He waited and even stayed late while I was getting my loan and I couldn’t have been more grateful for it. I recommend affordable to all my friends when they bring up lookin for a vehicle now
Came in for just an oil change. Great service, no drama.
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