Used Dodge Journey for sale near Northfield, OH

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

Hi guys: This is my 4th report on this vehicle. The car is now 10 years old and has 140,000 miles on it. Our car has the 3.6 Pentastar, 3rd row seating, 8.4 inch Uconnect system, roof racks, premium sound system, DVD player, rear air conditioning, push button start, heated seats and steering wheel, back up camera and is front wheel drive only. Engine, transmission and air conditioner have been excellent. Never a problem. 30 miles to the gallon on the highway. Many suspension components have been replaced and vehicle is starting to rust around the rear wheel well. Uconnect has had issues. All in all a very reliable and very comfortable vehicle. Highly recommend it.

Hassle free, informative and easy. Jack Hunt is a true asset to this dealership. He really should be teaching salespeople how to interact with customers!

This is my 2nd Journey and I was so happy with the 2014 that when I upgraded, I decided to get another one. I've only had this for a month but have been very happy with it so far.

Very new customer waiting area is clean and comfortable. However, the one and only snack machine would not accept dollar bills - I tried 3 different ones, five separate times. An employee also came by and tried 2-3 times, still was not accepted.

I have had this '19 GT for a little over a year and 10,000 miles or so, including two long trips. It is comfortable, performs reasonably well, and has a lot of helpful features, although not "the latest." I like the look of it (Black/Chrome trim), and my impression is that they made it as close to a Minivan as possible in an SUV. It has wide-opening rear doors, storage under the seats and cargo area, and three rows of seats. My actual fuel economy is about 22 on trips and 19 around town. I am entirely satisfied with the vehicle and have had no problems at all. As for the 3.6 I am very encouraged that they use this thing in everything from the Challenger to the RAM 1500, plus the Gladiator (only motor offered). They must have confidence in it.

After searching the western/upstate NY area for a used truck and not finding what I was looking for, I ended up finding a few near each other in NE Ohio. One of those was here at Haasz. I got hooked up with Geno. Fantastic guy! Had the truck waiting for me, and tossed me the keys for a test ride the second I hit the lot. As it turned out, one of the trucks at another dealer was better suited for me - no reflection on Geno or his manager Justin. Had a great conversation with them, and though they really wanted to sell me their truck, they certainly didn’t make it an overly pressured, uncomfortable, or distasteful experience, and understood where I was coming from. I wouldn’t hesitate to make the ride down there again to do business with them…5 hours away!

Very nice car, interior is super sleek, it handles super well. Engine runs great. Very spacious inside 3 rows lots of leg room. Love the seat warmers!!!

Bought new in October 2017. 85,000+ miles. Needs new set of tires (previous set went 40,000+ miles) and a new battery (original battery dying after 69 months). Otherwise just (full synthetic) oil changes and routine maintenance. 2.4L 4-cyl. engine/4-sp. automatic trans. runs strong. 21 MPG in town, 30 MPG on the highway. Good winter traction with the right tires. Nothing inside or outside has fallen off that wasn't helped off by road debris. I wanted basic transportation without all the bling - this vehicle has more than filled the bill.

Excellent efficiency and effectiveness in service. Randy Browne provided excellent service in sales. My history for purchasing a vehicle at Van Devere began in 1969 and this organization always satisfies.

I bought this car with 70,000,when it was one year old. It has been very reliable, I still use it and I am at 250,000 miles right now. I did have to do a transmission repair at about 150,000, and I do have a small oil pan leak right now at 250,000. Both of these fixes are not unusual for the number of miles they have. I use it for my every day commute of about 50 miles/ day, and have traveled all over the US with it and used it as a ride share vehicle for a period. So I will say I am very happy with the overall purchase and reliability of the vehicle. It has been great for my family of 5.

Great service! Even the out of state paperwork was easy. Honest and trustworthy owner. I’m satisfied.

Very reliable. Great mpg and overall performance. Interior is comfortable with plenty of storage room. Love this car. I would not hesitate to buy another Journey.

Working with Dave and Mike, my purchase of a used vehicle was a better than usual experience for a used car dealership. I feel they were honest and straightforward though out the process which is a rarity - happy to recommend!!

My vehicle has been pretty good up until two weeks ago , September 9, 2022. I experienced a no start situation with the vehicle towed to the dealership and the dealership has no idea what’s happening or watt they report bad battery no charge etc. I’m suspecting that the PCM has a bad chip due to a recall that was performed supposedly in 2018. I don’t believe my vehicle was recalled and have not received a recall notice from Chrysler Corp. so now I’ve got a dead vehicle in the shop the dealership has no concept of what’s happening and the service writer seems to be not knowledgeable enough to research the problem.

Didn't think that I would get decent financing and got a nice vehicle, fixed any issues that I had and its family owned. Decent vehicles and selection.

Way was not everyone had a recall my steering is about ready to pop off can that be cause the airbag or what. Thank you

Dino did a great job in securing the deal worked for both parties! Long process in buying but order food from Yours Truly and keep your blood sugar pumping through process - worked. Everyone happy and vehicle is ours. Next up trying service and confirmation of how to use the pre-arranged services. Worth the long day!

This SUV meets all my needs. It has spacious third row seating, plenty of cargo storage compartments, several 12v plug ins, USB & aux ports. It rides smooth and the upright seating proves comfortable on long journeys! Its powertrain rates sluggish, but I beg to differ, it performs just as a V6 should.

It was fast and friendly. They didn't do any other work unless they talk to me frist. I will return there to get my other work done once I have them money.

Love my Journey but have notice several with a missing antenna and also several with foggy headlights. Like moisture buildup inside the headlight assemblies. Bluetooth doesn't always hook up. Not the easiest on gas.

I had an outstanding experience buying my car, thanks to Will and the entire team. Will was absolutely awesome to work with. He really listened to what I was looking for and made sure the vehicle had all the features I wanted. He took the time to understand my family and our specific needs which made the whole process feel personal and stress free. The finance department was just as impressive. They worked hard to secure a great rate and explained everything in a very clear way, making the financing process smooth and easy. What truly sets this experience apart is the support after the sale. Even after purchasing the car and leaving the car lot, the team continued to follow up and check in to make sure everything was going well and to see if we needed anything. That level of care and attention really meant a lot to me. I highly recommend working with Will and Ford AutoNation in Westlake if you?re looking for a great car buying experience.

Its a great vehicle for smaller families. I have 4 children under 10 and can fit everybody in ALMOST comfortably. The 3rd row seating leg room is very tight. Other than that, it's great. Not the fastest vehicle. But its not slow and has enough grunt to pass anybody in a timely manner. Seats are supportive with mild bolstering in the front. The audio system is good enough that im not constantly thinking about upgrading it. In fact the stock speakers have very clear definition at higher levels which kind of blew my mind a bit. All in all its been a very reliable car.

This dealership is fantastic. Specially, advisor her name is Erica, she is the best of the best. I am totally comfortable with her service on any. Thank you!

I bought my 2013 journal avp brand new, and now have 123,000 miles on it. Haven't even changed brakes yet. Still original brakes on it. Just regular maintenance, had minor issues, wheel bearing, throttle body, and new battery and tires. Great car, comfortable. 4 cylinder engine is good on gas but very sluggish. Definitely would recommend V6 engine.

Myles the sales person was very helpful he bent over backwards to help us find a truck he was very knowledgeable and very patient with us. Glen came out and spoke with us and gave us the pros and cons of buying a new truck or used we decided on the new truck and thanks to the finance guy.

Great performance, great handling. The dual zone A/C is a really nice feature. I actually like the rearview being in the mirror, it's a good safety feature, as your eyes are in fewer places.

Prompt in initial request for information. Very helpful throughout the process. Would work with this company again. Steve was extremely helpful!

Now, I did just purchase this car, just a couple of months ago, and even though it's an older car, it only had 55,000 miles when I bought it, and I purchased a 5-star warranty as well. First, I'm probably being a bit bias, b/c I'm a Dodge fan, due the Nitro I had previously. But so far, the other reviews I've read are pretty much spot-on. Mine has the 2.4L 4-cylinder. It's not as good on the gas mileage as other 4 cylinders, from the Reviews I had already read, b/c the Journey is heavy, but for me, it's also less to fill up than the 3.6L, 6 cylinder Nitro I owned previously. I also wouldn't take it on any sharp turns either. As other reviews had said, the engine does make some noise, but it's not that big of a deal to me. However, unlike the other reviews I had read, I have plenty of space as a driver, it's not as compacted as I thought it would be, but the cargo space has plenty of room, just like I've read. The infotainment system is really good too, just like the reviews I'd read had stated. I have SIRIUS, don't know how, I'm not paying for it, but if it's a feature with this car, fantastic, BB King's Bluesville station is on constant play, as other stations are too. It doesn't have the vehicle backing system nor an AUX connector that most cars now have, but it's a 2015, and the Journey wasn't Dodge's most elite model either. However, so far, I'm growing into this car, and glad I purchased it. I'll probably get the Hornet next. Ha.

Was in the market for a pre-owned vehicle. After searching for a few days, ended up at Valley Motor. My salesman, Kevin, was very congenial and gregarious. Walked me through a few vehicles with a test drive in each. He wasn't pushy but was very eager to meet me where I wanted to go price and model wise. We struck a deal and signed some paperwork. I had unfortunately ran out of time that day, so had to pick up the vehicle the following day. Kevin was not working that day, but set me up with Kyle the previousday, who also did a fantastic job of taking care of me and my disabled father. I'll always remember a dealership, whether they treated me well or dropped the ball. Because of both Kevin and Kyle treating me so well, as well as my disabled father, I will definitely shop there when I need another vehicle.

I've had my 2015 Dodge Journey AVP for 4 and a half years now and I've Never had any mechanical issues what so ever. Just normal wear and tear, like tires, an alignment, wiper blades and oil changes is all I've had to do. I gets pretty good gas mileage and handles snow like a champ, being front wheel drive. I'd recommend this vehicle to anyone wanting a good reliable SUV. It's not like my Denali that I lost in a rear-ended crash, but it's a solid vehicle!!!

very happy at he New service center at Spitzer Jeep Ram. Brookpark OH. i needed a recall that was way over due on my "new 2013 " Dodge, they cared for that at no cost to me and an oil change , they found a mouse house hiding under the hood and evicted them at no charge , very helpful. Thanks Spitzer !

I have not owned for very long but really enjoy it. Plenty of room and good mpg. I would recommend to anyone wanting a small suv.

I absolutely love my Journey!! I live in Michigan and the roads can be very slippery and have a lot of snow at times. This vehicle handles so well in the winter !!

My 19 year old and his fiance just had my first grandson. They currently only have one car which was the the Saturn Ion I gave him that he "like his first Avenger" he clapped out and broke. I saw it and realized his fiance needed a car he can't touch lol. Enter bank of dad. I needed a car that will be a safe point A to point B for a fair price and this dealer had cars right where I was looking. I went there, explained my situation and asked what would be the best option. I got suggested a Malibu that after checking out told its own story that matched what I was explained. I drove it and while I'm at best a YOUTUBE certified mechanic, I'm a network engineer by trade and pretty handy. Shifted great, engine ran strong, and AC blew cold. This was a car that could easily be double sale price if they spent the money and labor in some body parts to make it "pretty" and a few hours of detailing. My son can fix stuff and have tons of detailing stuff for him to clean it. To anyone leaving bad reviews at a place like this, I can guess you probably just got unlucky. These places have to GET cars for less than what they are selling them for to make money. Obviously said person didn't find a car themselves for "x" price so they went to a dealer. The experience I had was that they were super up front and honest about what they're selling. At no point did I get the "if you just spent this much you'll get this or if this car is the most reliable car on earth, expect 1000000 miles etc". These are low cost, as is running and driving cars for a super fair price. I feel like I got one xxxx of a deal and now have the peace of mind knowing my grandson is in a safer car.

Bought new 2014 and have lifetime warranty that only costs me $100.00 to fix it. I have already paid for the warranty and more. Knock on wood. Only 80,000 miles on it and looks great!

Great people with great service. Everyone was friendly. I liked how they didn’t hound u like most car dealerships. Everything was quick and easy and they had great cars to choose from.

Mine is great on gas! I use mine for work, traveling + family and have experienced no issues besides having to fix front brake calipers. Runs + drives super smoothly. Interior is beautiful, everything works as it should. I only have a 114k miles on mine which is super nice.