I have nothing but good things to say about this dealership. Jake in particular has been the most helpful salesman that I’ve ever worked with and he made it possible to get the car of my dreams! They work with you and are fair. They genuinely care about each customer. 100% recommend to ANYONE looking to buy new or used. You won’t be disappointed!!!
From the moment I contacted this dealership, Allen was especially attentive and was very thorough every step of the way. He gave me his undivided attention and explained every scenario before I purchased. Very transparent transaction. Went through all the features of the car and was very knowledgeable.
I never imagined going to a dealership that was as far away as they were from home, but I'm glad I did. I absolutely loved every minute I spent at their showroom. The salespeople were awesome. They made me feel like they cared about me, not so much the sale. I was very happy with Jason Wiles. He didn't mind helping us out and just being there as a person, not as a salesman. He was down to earth, helpful, and friendly. He made sure that I was comfortable with everything before I left the lot before I left with my new car. He took what has always been a horrible experience for me and made my shopping experience one I actually enjoyed. I will definitely be back to them whenever the need for a car arises again. Definite 5 stars for this dealership!
I have got 2 treks from there an waiting for the3r
by Dana g from Mt morris mi
March 13, 2017
Thank to Mike I have a 3500 try coming in soon an he has been great he give me more on my trade in then I thought I could get he has been great to work with great job Mike hope to see you soon to get my try . DAna g from Mt morris time to give the beast up
I went into Shuman Chrysler not knowing if we could make a deal or not, but thankfully we did. Tim Dalsasso was very helpful, he was patient as I asked the same questions over and over. It is one thing to read a lot and know technically know the trims and differences. It is another experiencing them. I can't say enough good things about Tim. They are not high pressure sales reps, they are non-commissioned sales reps that are really there to help. For me, I was buying a Pacifica the last day of the month in November. Trying to buy a car on the last day month sales could normally make a sales rep bring on a lot of pressure to meet a quota, especially in the last months of the year. But Tim could have not been any more laid back, patient, and informative. It was also nice having a nice chat with Chris Brough, the general sales manager and Allen Myers, another sales rep. I will definitely recommend friends, co-workers, and family members to buy from Tim. I appreciate the culture at Shuman Chrysler and I will be back in the future.
Pete makes the process painless and extremely quick
by Resho from DealerRater.com
December 5, 2018
Thanks for putting me into my new 2019 Jeep Cherokee trail hawk. I will never go to anyone else except for Pete. he was attentive to all my needs and also made sure I???d be happy with the vehicle I chose. He doesn???t pressure you and he is very honest. Thank you for such an excellent experience, Pete. I appreciate you!
From the time I entered the dealership, I felt very comfortable. The salesperson was very friendly and had no problem bringing multiple vehicles up for me to look at. I actually ended up buying a different vehicle than what I came to look at. Their price was very competitive and even the interest rate they got me beat out my military banks. Overall, I will definitely recommend and be using them for future business.
It was easy working with my salesman and service contact. Both are no longer there. Recent service was with a different CSR and went well. My son recently wanted to pay for a future oil change etc for me and while the dealership finanally wotked it out; having gift cards available would have been most convenient.
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