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I have bought two used Volvos from DarCars Volvo in Rockville, Maryland and had excellent service from them. If you want a Volvo, this is where you should go! We were treated as if we were buying a brand-new Volvo. This time my husband and I worked with a new sales associate, Bea-Alice Sesay. Bea is courteous, personable, and answered all our questions (or checked with other DarCars staff for us). She responded quickly to emails and made our experience pleasant. This is my first all-electric car. Bea and her colleague, Manny, showed me all the car's features and spent time helping me understand the electronics. From start to finish, it was a pleasant and positive experience.

I can’t say enough good things about my experience at DARCARS Fairfax! From start to finish, the entire team went above and beyond to ensure my family and I felt confident and comfortable throughout our car-buying journey. A special shoutout to Kelly Vafadar, our sales consultant, who provided outstanding service! Her attention to detail, ability to clearly explain the key features of the Volvo we were considering, and genuine care made the process seamless. Kelly’s wealth of knowledge and attentiveness ensured my family was comfortable every step of the way, and her proactive approach to addressing potential issues was greatly appreciated. The General Manager, John, also took the time to personally address our concerns, demonstrating exceptional professionalism and care. Together with Kelly, they resolved every issue, leaving us completely satisfied. Ryan in finance was equally fantastic—patiently answering all our questions and working within our budget without making us feel rushed or pressured. Thanks to this amazing team, we drove away not only with a great car but also with peace of mind, knowing we were in capable and caring hands. I am proud to be part of such an amazing community. I’ll definitely be returning to DARCARS Fairfax for our next upgrade. Highly recommend!

Chip and the crew at Universal Auto were top notch. I was an out of state buyer and they made the process super easy. The car was immaculate and I could not be more pleased. Will recommend them to friends and family.

My boyfriend had been looking for long time to find another beautiful, unique Mercedes with specific features, and we finally found it about 4 hrs driving from NYC. What a great experience we had purchasing a convertible Mercedes with Chip, professional, kind, knowledgeable Salesperson! It was a beautiful day of September, 2024, perfect time to drive a convertible car! Since then, we've been enjoying more the beauty of weekends , the symphony of autumn colors, traveling in many places under no sky limits... With the indoor showroom, every car is clean, all of them look impacable! Everything is no pressure, they paid attention to our questions. The finance lady is awesome, especially in our case as a cash buyer. She made my partner feel very comfortable about purchase process . We would definitely drive another 3.5 -4 hours to make another purchase with Chip, MD, when I'll decide to change my car. Chip and his Team do outstanding job! I highly recommend him to get your DREAM car, you won't regret making your decision. Thank you, Chip! You rock!