As a female car owner, I generally dread visits to the car repair shop - as a total layperson, I usually do not enjoy being convinced that my car needs (in my view) unnecessary repairs/upgrades. Branson assessed the situation, proposed solution and in less than 90 minutes I left the dealership with a fixed car and good feeling. I really enjoyed the little touch of a cookie left on the passenger seat with a note from the Service Department - these extra little touches will help me coming back whenever repairs/car consultations are needed.
Nick Sipe and Mike Shaheen were both great to work with! My husband and I bought a new car from Spitzer Ford Hartville today and these gentlemen made our car buying process seamless and painless. Great experience with both and would definitely buy another car from this dealership again.
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