I would just like to say that the staff and experience at Schaumburg Lincoln was exceptional. Marcellus and Ian went above and beyond to take excellent care of my girlfriend bought a car. If you are looking for a Lincoln or used car please go see them they will treat you like family
by WICKSTROM CHRYSLER JEEP DODGE from BARRINGTON, IL
November 5, 2018
This is our second vehicle purchase from Wickstrom and Eric Jensen. After we made our first purchase I knew I didn't want to go anywhere else and work with any other salesman. Once again we can't say how great Eric made the entire process. Thank you so much for always making the process a no-hassle easy experience.
I purchased online, which can be a scary proposition. However, Mikey at Victor did a great job of describing the vehicle and it was as represented. The entire process was smooth and easy, from purchase to delivery.
Extremely easy, no pressure buying experience. Cesar my salesman, Frank the sales manager, and Larry the business manager all great to work with. I got a great deal on both my purchase and trade-in. I would highly recommend this dealership. They are very customer oriented. A solid 5 star rating! Thank you very much!
Bill Schultz and James Cronin were top notch people to work with. I was treated with a great level of respect and the buying process was very easy!! I would definitely recommend Bill and James to any of my family or friends when looking for a vehicle. Hats off to these great guys!!
I highly commend your salesperson, Ed Tate. He was very helpful and courteous taking the time to answer any questions we had. Ed has an outstanding work ethic and is truly an asset to your fine dealership. Thank you, Ed, for a job well done!
Usually after a sale, the salesman is no longer interested (or available) for the problems of his customer. However, I must say Trajce provided EXCELLENT service and care for me dealing with three different problems that I created in the pouring rain on the dealership’s lot, 17 days after the purchase of my new Optima. All ended well as he assured me it would! He was great!
I would have given you a higher score except for one major issue I had with you guys. I received the survey right after picking up my car, which thankfully for you guys got fixed. This I truly appreciated. But for five days straight I received a phone call from you guys after receiving my survey. The phone call was reminding me to take the survey. I can not tell you how annoying it was. I understand you would appreciate my review but calling me continuously is not the way to get me to fill it out. I am not going to stop coming to you guys but I would appreciate if you guys would not do that next time.
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