I had a fantastic experience at Bob Rohrman Ford. The short story is that the salesman Chris and the finance manager John took incredible care of me. They worked really hard and bailed me out of a bad situation and deal on my old car and worked magic to get me into my brand new Focus RS. I would highly recommend working with Chris in sales and the finance manager, John. If you're curious about my whole situation, please read below because they truly bailed me out.
I came into Bob Rohrman with low expectations. I was paying 20% interest through a lender called Santander and was a little underwater on my current car... And I only had a few grand to put down. Chris was straight with me from the beginning. And he never tried to push me into a car I didn't want because it had a high rebate to offset my negative equity. He did everything he could to get me into the car I actually wanted unlike every other dealer I went to. Then John worked some magic and got me a fantastic deal that was win win for everyone. They really helped me out of a bad situation. I would recommend the two of them to everybody.
So, if you're looking for a new ride and want to work with a sales and finance team that will be straight with you upfront, not push you into something you don't want, and will work to get you a deal that works for everyone, 100% go see Chris in sales. John will be the one helping you put a deal together that works. I can't express enough how thankful I am for both of them and how happy I was driving out of there. I did have to say a bittersweet goodbye to my loving Golf R (which was bittersweet) but I'm happy to say I have a fantastic new car I'm happy with and a great deal on top of it. Please, ask for Chris. You won't regret it.
I would just like to say that the staff and experience at Schaumburg Lincoln was exceptional. Marcellus and Ian went above and beyond to take excellent care of my girlfriend bought a car. If you are looking for a Lincoln or used car please go see them they will treat you like family
After talking with Tom over the phone giving me a deal on Nissan Pathfinder I made the drive down and I’m so glad I did. When I arrived I met with Tom who than handed me off to his colleague Jonathan. These two are the best gentleman I have ever worked with when buying a car as they made the entire process go so smoothly. These guys are true to their word and I highly recommend anyone looking for a new car to come see them. Thanks again Jonathan and Tom.
Did place was amazing, tell answered all of my questions and helped me find amazing deals to get the car that I wanted. Ryan Livingston was our sales person and he was awesome. He had a wonderful sense of humor and helped me find the car that I wanted. Everyone at this dealership was very nice and welcoming. I would highly recommend this place to anyone who is looking for friendly service and more car options!
We bought a new Ford Edge Sport from Al Piemonte this past July . Buying a new car is not always a great experience, but it was at Al Piemonte. You can always tell how good a company is until you need help. We did . About a week after we bought it, I was driving around going to a few malls and didn't notice a little scratch on the back right bumper until a got home. We all know that feeling well. So I called Al Piemonte thinking they're not obligated to repair it, but to my surprise they said bring it in and we will repair it at no charge. So I did ,and they had it repaired perfectly. Al Piemonte is the only dealer we will ever buy a car the !
Hugo once again did a great job helping me into a new vehicle! Quick getting paperwork together for me! Chris and Russel made sure that my needs were met and went beyond for me! Couldn???t be happier with my new 2018 trax! Appreciate all of the work you guys did for me :)
I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.
The wait time is the worst. I have to wake up extra early every time I need to get an oil change trying to be the first in line. But the people are great! They try to help make your wait comfortable. They have free coffee and popcorn in the waiting area. I purchased my vehicle from this dealer less than a year ago and have been getting it serviced here since then.
Made a trip from Ohio to purchase a used Murano that was listed in Cars.com. The vehicle had all the bells and whistles we were looking for at a fair price. Unfortunately, the vehicle did not have a panoramic sunroof but Zeigler listed it as including the sunroof. When we arrived and noticed the vehicle did not have a sunroof we decided against the purchase - it was a show-stopper for us. Zeigler quickly owned their mistake, sincerely apologized and made a commitment to lower the price and/or offer any vehicle on their lot at a discounted offer. The incorrect listing was an obvious error but we were very impressed with Zeigler's response to make the customer happy. We ended up not purchasing a vehicle but we were VERY satisfied with this dealership. P.S. - I noticed the listing was corrected the same day.
The service department is very friendly and helpful! Mark is great! He is warm, patient, and easygoing, which made the service experience much more pleasant.
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