We were very pleased with our overall experience with the purchase of our vehicle. Jeff, our sales representative was very professional and personable. He pays attention to all details and made sure we got a purchase we were happy with. He is someone that is not afraid to go the extra mile. The rest of the team , Curt, the sales manager and Juan in financing were also a pleasure to work with all making the buying experience a pleasure. I would definitely purchase another vehicle from Team Jeff.
Robert Bauman Helped me out with the 2016 F150 I just bought last week. I was having issues with the backup sensors not working. He helped me get my truck in at my convenience and even offered to put me in a loaner if needed. Found the issue with a harness and took care of it. He is also helping me with all the questions I have. Great and speedy service.
They have mastered building a culture of customer service and friendliness. Every time we were there when greeted by a sales person upon telling them we were there looking for someone else. They would personally walk us inside, open the door for us and find that sales person for us. Normally at other dealers the sales person would just say we can find them inside and look away. We bought a SUV clearly out of my wife???s and my league of technology knowledge. Our sales person Tommy Shelly spent a lot of time teaching us how to use it and work all the stuff this thing can do. That was the standout service that we needed. They will definitely have our future business.
I've always hated dealerships for service because they force you to deal with a pushy, unkowledgeable salesperson instead of a mechanic. Not only did Veterans Ford not try and up-sell me every stupid, useless service imaginable, they were perfectly ok when I said I wanted to wait on certain services. Huh? It's like the Narnia of dealership service departments. They also seemed knowledgeable and happy to be working there. My first trip I was confused because I was treated like a human being, you could have conversations with them instead of just them talking at you. Sadly my car was totaled and my needs have changed (minivan), so I went with a Honda. I have a service contract with it, or else I would have no problem bringing it to Veterans Ford for service.
Great salesman; friendly, pleasant, very paitient, knowledgeable, great suggestions, made the shopping experience way better. The actual purchasing transaction took way too long to complete .
EVERY TIME I CAME IN FOR SERVICE I"VE BEEN GREATED WITH A SMILE AND A HAND SHAKE. MY CONCERNS WERE ALWAYS SATISFIED. RECENTLY I BOUGHT FORD STOCK AND ONE OF THE REASONS WAS BECAUSE OF HOW WALKER FORD CONDUCTED THEIR DEALERSHIP.
Was out of town and had a blow out in a front tire. Mentioned this to the Service Manager, Phil, and he got me into service in 5 minutes. Everything was completed in a few minutes. I was back on the road. Excellent.
Diana Franceschi was the greatest. She made the buying experience enjoyable. Bartow Ford is now my "go to" Ford dealer. I would highly recommend the dealership and especially Diana. Thank you for the outstanding service.
Had an awesome experience everything was well explained for the purchase of my new f250 and the best of all our sales person diana franceshi she made it happen will recommend her to my friends and family A++++++++++
Bought a new Escape. Right off it was a good deal. No problem getting what we felt was a fair deal. Of course I felt I should have gotten a better trade in value....but, I think a buyer always feels that way! Sales Amy Potter was really easy to work with and the end with the finance guys was a good expierence (didn???t push the add ons to us and helped us determine what would work best for us). I highly recommend Walker Ford
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