Used Ford Edge for Sale in Hicksville, OH

All service items were performed in an acceptable amount of time and the charges were as I expected with no surprises. The only exception was concerning the battery replacement, which was concerning a warranty issue and the charges related to it. There was a slight communication issue which I take partial blame for. The issue was quickly resolved and the charges were adjusted accordingly, to my satisfaction. I feel that I was treated with due respect, as I have been with all previous visits. I don't feel that any additional service was forced on me, as has happened to me in previous experiences at other automotive service providers. I was even credited with a discount after I paid my bill. The credit was offered by E-mail while I was waiting for the services to be performed and I didn't read it until after I got home.This was very much appreciated and totally unexpected. I am amazed with your consideration and honesty.

Had the cooling system flushed on my 2012 Ford F150 at Jim Schmidt Ford in Hicksville, Oh. Always get fast friendly server at Schmidt's.

Personal service and always helpful. Even though they are always busy, they take the time to explain things to me. Women are not looked down on, like other places I have been. There are even woman's magazines in the waiting room.

The legroom in both front and back is remarkable. I do wish the seats were a little wider and deeper for the driver but that's a very minor issue. I especially like the quiet ride and the fast pickup from the engine.

Got us in,received our service and we left. All done with no problems by expert service department. We will come back.

Dan & Johnny couldn't have been more helpful. Dan Hall was in constant contact with me and kept me updated all along the way. I had prior credit issues & most salesmen don't work as hard as he did when they come across clients with problem credit! That wasn't the case with Dan Hall at all. He went above and beyond for several days until I had to call off an Awesome Deal he had worked out for me because an emergency came up which I had to put my downpayment towards. That wasn't Dan's or the Dealership's fault it was my personal issue. Ben Davis Auto Group and Dan Hall greatly Deserve this review because of ALL the Very Hard Work they put into my deal I should have been able to make happen! I will return there when I have that downpayment again!

Best dealer I dealt with for a long time . Thank you so much Jill for very smooth and fast transaction . Came from all the way from Swanton,OH to purchase a car and it was will worth the long drive . The car (Mercedes - Benz) is in perfect condition,

I purchased my 2016 Ford Edge from them and they are professional, personable, knowledgeable and spend time with me. I did not feel pressured at all and my Salesman, Alan was excellent to work with. I went there to test drive the car and bought it on the spot. KUDOS!

This car meets all of my expectations for personal comfort with the seating design, the leg room, and technology. The performance is outstanding. Driving it is an wonderful experience.

Great service and good experience very easy to work with and good on time. Process was very fast and easy!

Why in god's name would you do such a STUPID thing as put the water pump in the engine??? Now I have no vehicle and so loved my 2008 Edge. To put out $4000 to fix,is going to break my cash flow. I still have a loan on it and am now stuck with it in my driveway until I can save the money to fix!! A few weeks ago I had thought about trading it for a newer model but, now I'm screwed..😥😥 I WILL NEVER GET ANOTHER FORD EDGE knowing what I know now.. I am so disgusted, pissed off and totally upset.. Loved my Ford Edge!! Thanks alot..

Drove hour and a half to go see the car was exactly as described people were very friendly and helpful I did not purchase the car because it was the first one I looked at in by the time I decide to buy it was already sold

This car is very comfortable, I am very happy with my choice, it meets my needs for family use. The same has 1 USB port, 1 lighter in the front, 1 in the back and another in the trunk and the internal space is very good.

Our desire was to look at multiple vehicles from multiple manufacturers without getting a lot of sales calls from multiple Dealerships. O???Daniel Ford & Salesman Scott Oser pleasantly obliged us with this request. Once we identified the best value for our money, we shared with Scott the model & options we desired. Within a day, his search of the region found a vehicle matching what we were looking for minus a 2nd seat console which he noted that the O???Daniel Body Shop could obtain/install with no problem. The vehicle was delivered late Saturday and by early Tuesday morning the console was installed, vehicle cleaned, gassed & available for us to review and test drive. The subsequent purchase process was simple as well. Scott & Mike had both reviewed allowable rebates & financing offers from Ford and offered their thoughts of what was the best option(s). Final pricing was well within the acceptable range given our past internet search & review. Hence within 15 minutes or less, all paperwork was completed and the 2018 Platinum Ford Explorer was ours. Of course this just outlines the typical process of buying a vehicle but the O'Daniel Dealership and Sales Personnel make things a lot more personable. When you walk in and your point of contact is busy, someone else will offer to assist until your desired contact is free. If you just want to roam around and look at their lineup, they are fine with that as well. Each employee takes a little time to get to know you, all while sharing a little about themselves and their pride in O'Daniel Ford. Sales Personnel are confident in their knowledge of the Ford Vehicles and take the time to share their expertise of the various styles/features available. They also have a keen knowledge of how things have fared in their Service Dept. and the support their Body Shop can offer. Upon delivery a one-on-one run thru of all the vehicles capabilities occurs all the way down to syncing a cell phone, setting the mirrors, seat and even radio stations if you want. Knowing that questions will arise, you are invited to come back in a week, two or whenever to ask questions and seek additional assistance. All in all their end desire is that you will purchase a vehicle from their Dealership because that is their business & what they do. The critical thing is how they do it. No constant phone calls, pitches or other tactics used by some other Dealerships or Internet contacts. In short the O???Daniel Ford Team listens, acts upon your guidance/desire and strives to make the experience to your liking supplemented as needed by their expertise. Again Thank You for an excellent experience!

The look of the Ford Edge is awesome! The options are great but there are a lot of things that annoy me after owning it for a while. Some people may not care about these things as they are trivial. I have the Edge Limited AWD with the Sony radio. Dislikes: I hate that the fan speed is directly in front of the shifter, it makes it very difficult to reach. I understand you can set the speed through the touch screen or even the programmable dash, but even though it's in a bad spot by the shifter, still seems the easiest. I don't like where the door handles are at on the inside of the front doors. It makes it feel difficult to pull the doors close, and then when opening the doors, it's hard to control them (especially in the wind). I don't like that there is no storage space in front of the shifter and that it is below the shifter. I always walk off without things when I put them down there. It bugs me that the back window is so hard to clean. It gets dirty very easily and you can't get a squeegee all the way to the top of the window because the wing hangs down over it. The only way to clean your back window is going through the car wash or with a towel and glass cleaner. I don't like that you can barely fit your arm between the back seat and the roof. If you want to put anything at all in the back, you have to open the back hatch. I also don't like the middle seat having a headrest, it makes it more difficult to see out the rearview mirror. I absolutely HATE that if you keep the car running, it honks twice really loud when you close any door. I got out to go to the house to get my dog, honked twice when I closed the drivers door, then put my dog in the back seat, shut the door and honked again. It also honks when you shut the rear hatch if the fob is not in the vehicle. It's really really annoying! Pros: Very classy and luxury looking. Has plenty of power. Love the programmable dash. Love the vista roof and even though I've never sat in the back seat, I like that they recline. I really like the automatic rear hatch and the fob sensing door handles and keyless pushbutton start. I never have to take the fob out of my pocket. Overall when I look at my Edge, I really like the way it looks and it's comfortable for me. If you can get over the small things above, it's a great vehicle. Those don't affect the way it runs and drives, just annoyances, but I wouldn't buy this vehicle again.

We received excellent customer service from our salesman James Mendez, he came in on his day off so we could pick up our vehicle a day early. Great guy to deal with would recommend Bob Thomas Ford to anyone. Thanks again James.

This vehicle is quite an up grade for us . Veru pleased so far. Drives like a car and rides extremely nice. Has all the bells and whistles we were asking for.

Once again Zach took care of us and made the experience easy and fun. we have purchased or leased more than ten vehicles from this dealership and they are joy to work with.

Love the power of the sport. Heated steering wheel is wonderful. Glad we speant the extra money for the sport. Smoother shifting than Edge sel. Like the fact the engine does not shut off. Fantastic sound system. Extremely happy with this car so far.

I previously owned a 1998 Ford Explorer (limited), I loved that vehicle. The next vehicle was a 2005 Mercury Mountaineer. I soon realized I should have stayed with an Explorer. I recently searched and found my 2018 Explorer (limited) at Bob Thomas Ford and with their help I'm back in the vehicle I love. It's a great vehicle, great purchase experience, great price, great sales and financing support from Bob Thomas North location, couldn't be happier !!!! Check 'em out if you're looking to purchase a vehicle.

Comfort and convenience are in abundance. I can't say anything negative and the experience of buying or owning this car. I've been more than satisfied from the beginning.

Imagine having the dreaded "Check Engine" light blinking at you when you're 200 miles from home. That's what happened with my 2010 Dodge Challenger Rallye SE. It was Sunday night when the dreaded light appeared. The following Monday morning, at 7 .A.M. I limped into Glenbrook Dodge in Fort Wayne without an appointment. The cheery technician asked if I have a warranty (I did) and said, "We'll have a look for you." NOT ONE HOUR LATER...the technician came back and said an EGR valve needed to be replaced (for a $100 deductible), but that the car was safe to drive around town until my next payday. He also suggested cleaning the fuel injectors and throttle-body, which didn't seem unreasonable at 51,000 miles. When I returned for service, the friendly staff serviced my car and had me on the road within 3 hours or so. I drove back to Chicago and...wait for it...got 31 M.P.G. highway from my well-maintained V-6 Challenger. I'd buy a car from them or ESPECIALLY go back for service in a heartbeat!

I actually went to buy an explorer and once I drove the edge I was sold. Has alot of leg room and it has all the luxuries I had in my previous vehicle. I love how it hugs the road as well as the feel of safety driving it. I would highly recommend the Ford edge .

I had an extended cab truck that was just to small for my family. My wife and I decided to drive through Bob Thomas Ford Lincoln North. We noticed a black F150 Platinum that would accommodate our needs. A salesman approached us,"Josh Osborne"and gave us all the information that we were wanting to know about this particular vehicle. My wife and I never once felt pressured and we loved what he had done for us. Since that day we have been back to purchase another vehicle from Josh.Josh and Bob Thomas Ford Lincoln make you feel at home. Thank you.

This car (2019 Ford Edge Titanium 2WD) has surprised me in the power and handling it has. Easy to merge on Interstates with short entry ramps, great handling, lots of cargo space. It has taken a bit to get us to the placement of all the controls, having moved from a 2016 Prius. The infotainment center is excellent and the Sync 3 system is easy to use. If you are looking for a new (or late model) vehicle, you really should consider looking at an Edge.

My friend from California visited me and wanted to go shopping for a new VW Convertible Bug. We went to Voderman and worked with Andy D. We were up front with him, telling him that my friend was from California and wanted to check out the Bug, and that she will not buy from him due to living in California, but wanted to learn all about the vehicle and the different options. Andy was really under no obligation to work very hard with us, knowing he wasn't going to sell us a car. However, Andy spent almost an hour of his time with us showing us 3 different models and explaining all the options in Great detail. I can Honestly say, "Andy you are a true Professional and truly enjoyed working with you." I personally could be in the market for a new car in the future and I will be coming back to work with Andy. Thanks Andy for your time and attention, you are really appreciated and I hope my friend has this experience when buying the car in California, as you have raised the bar in customer satisfaction in our opinion!!!

I absolutely love my new car and all the extras it has!! Super comfy and roomy for my family!! Love it drives and rides wonderfully!!

We will always come back to Bill Yoder and Yoder Fuller Ford! They are caring professionals. The services they provide is always 110%!

Gave the salesman a list of items I wanted on a pick up truck and in 24 hours they had it on the lot for me to inspect. Met all of my needs and gave me all the applicable discounts. Done deal.

Customer service outstanding. Maintenance and repair staff efficient and thorough. Sales staff concerned and knowledgable. Cashier efficient and considerate. Overall great experience

Wow I had gone to another dealership and got treat so wrong. Found this dealer and amazing Matt treated us so well and they made what I could afford worked. Plus side free car washes. Would recommend 100%.