Great communication good details and very professional highly recommend. Very easy to maneuver through to find ideal cars of interest. This website is fantastic for car buyers renters and sellers I was very astonished by its features.
Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
I was greeted right away. The sales and finance people where very friendly and helpful. They answered all of my questions. Nick asked what I wanted and the 1st truck he brought to show me was the one I bought. I would definitely go back to Mcgrath’s to buy a vehicle in the future. If you ever go to McGrath Chevyland asked for Nick Gordon he will help you and treat you good.
I went to 3 cities and 5 dealerships looking for a specific type of vehicle. Rossco was one of those dealerships. At each of the other places I visited I felt somewhat intimidated by the sales staff but not here at Rossco at all.
Ricky was very friendly, professional and helpful. When diagnosing a possible issue with the car, he suggested exactly what I was thinking and we worked it out immediately.
The price was half KBB suggested price, CarFax was exceptional and the car drove out better than any of the others I tried. How many dealers this size offer CarFax "free" report - none I've found!
If I could give a higher score I would - extremely happy with value.
I have been buying cars from Rick for over 30 years, bought over 20 for myself and family. everyone I recommended to go there has been happy, laid back no pressure very knowledgeable . All of my family buys their cars there
The salesman was great and worked with us. The problem came up when we were told that a specific problem was fixed and it had not been. They promised someone would call me to talk about it but they did not. They could have been more forthcoming.
Friendly staff. Didn’t pester us as soon as we drove on to the lot. Website was super easy to navigate on. Recommended a little mom and pop diner to wast while we thought about our purchase. Called the next week just ask how the new car was. Cody Kerner was our salesman, he was very knowledgeable and answered all our questions.
Over all good business, onnasty very nice person. Making sure everything is all ready for my car. Going above for customer happyness. Mike rickersen very polite person, no pressure in buying, listen to me.
We worked with Kevin on a used car. When We arrived, the car was ready for test drive, Kevin was knowledgeable, courteous, and was great to work.
We worked hard together to make a sale and he was a good facilitator between us and the Manager.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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