We purchased a truck for our company , and we were treated very well. Customer service was outstanding! It didn't end the day we drove off the lot.... it continued for weeks. About 2 months later, we decided to add to our fleet again, and went right back to Patriot. They located what we wanted and we had the truck within 3 days. Great team at Patriot Ford!
Had looked at a couple of there vehicles on line. Visited with Internet sales a couple times.went to the dealership was greeted by Taylor Tibbs. Really nice young man. He showed me car faxes on vehicles I was interested in as eagerly allowing me to drive them as well. He also told me about a few specans going on. I left in a new silverado
We stopped in to look for an upgrade to my vehicle, not planning to purchase. We have looked in multiple cities and two states for a new car. Not only did we get the best deal we could find, but the customer service and people we fantastic. I highly recommend speaking with Tony in sales, Bill in management, and Vincent in the service department! Those men know customer service.
Went to Hudiburg Toyota to look at a couple of Camry’s. I was greeted by a guy named Gary Trent. It was a fun and painless experience and i was in and out a couple of hours. I really enjoyed this experience.
Going to Hudiburg Toyota was my first ever car buying experience. Saunny Gamble was so wonderful to work with! He promptly answered questions, even through text messages, he was very knowledgeable on every vehicle we looked at, and even made sure I was happy with the vehicle prior to paperwork. Everyone I spoke with on site was incredibly friendly and welcoming. When we got to the finance portion of the deal I worked with William Snider. I honestly could not have asked for a better man to work with. The next time I am in need of a car, I will certainly look for these two men!
Chance was very helpful throughout the entire process. He kept me at ease and comfortable. Made sure I was ok with everything and helped me understand everything deeper. It was a hard and big leap for me and I???m glad I decided to come here for it.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great salesman,great dealership,crooked finance man. He sold me a maintenance plan and said it covered all maintenance for 75,000 miles. When they finally mailed me the contract, it was only for about 48,000 miles and did not cover everything. They waited until it was too late to opt out as I did not open the mail for about five days. They would have gotten five stars if not for the lying finance man. Too bad they had someone like that working for them.
I went in after I had a car accident. I was treated with the respect. They were amazing with my children. I would recommended them to my Friends and Family. The Buying process was very calm and not so stress full.
From the moment I pull up to this service entrance each time, there is a service writer ready to help. They make my waiting room experience bearable each visit by recognizing me and asking me if I need anything (i.e., anything to drink or a ride home), and keep me informed as to why I am waiting so long, if that is the case. And if my wait is at home they call me when the car is ready; not waiting for me to call them. The car always feels so much better when I drive it home.
Okay, the bad news. Recently (June 2018) I was taking a long 3 day trip and needed to make sure my general maintenance (battery, tires, etc.) was in good shape. I received the usual wonderful service. However, on my trip, the radio did not turn on until I was near my destination. That was okay but it worried me that something was wrong and hoped I don't break down on the highway. When I returned home after my trip, my battery died 3 days later in my garage. Whew! Is there a way to check the battery life before a trip?
Mercedes-Benz of Oklahoma City is without a doubt a symbol of excellence. As a long time customer we can attest to the fact that everyone goes out of their way to accommodate customers. Todd Bondy is an outstanding leader and Scott Dounn as Service & Parts Director is simply marvelous. Thank you for taking care of your loyal customers.
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