Used 2016 Ford Escape for sale near Dallas, TX

I received all the help I needed to get a car and now I'm getting ready to buy it . Recommended areas of focus for continued personal and professional development would be interpersonal communications, self-awareness and maintaining a level of appropriate distance and professionalism with customers and subordinates. He will continue to improve overall performance in the coming year by focusing on the softer skills of project management and being able to both accept and deliver feedback in an empathetic manner. Please acknowledge receipt of this employee review letter, and if you have any questions, let me know as I am always available to discuss his performance. Sincerely,

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.

Service was wonderful from the service advisor to the parking people to the technician.I give this dealer 5 star. Very clean dealer very helpful.

We bought our 2016 Ford Escape new in 2015. it has been a great vehicle and trouble free the entire time.We currently have approximately 155000 miles on the vehicle and would certainly buy another Escape.It still looks and runs as new and everyone thinks it's a new car even now.

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

80k issue free original brakes not one problem good mileage to boot Rides great handles great excellent performance only replaced tires so far I highly recommend this model

I flew to Dallas to look at two vans. One at a different dealership. I ended up buying from the other dealership just because of interior styling preference but my interaction with Texas Cars Direct was good. Multiple previous phone conversations went well. I was well informed and communicated my needs clearly and they responded in a professional and accommodating manner. I did the test drive by myself and pointed out my concerns, some of which were my own misunderstandings of the cars features. As long as you know about the TCD program, you won’t have any surprises. I’d shop here again.

Purchased this used 2016 Ford Escape SE Ecoboost 4WD (108k miles) from our local Lithia Ford dealer, and I commute 64 miles a day from home to work, and so far I am very impressed. the little 1.6 liter engine has a big heart, and a fun amount of power. The seats are high quality, and the best my wife & I have encountered so far (we rent a lot of cars from Enterprise). Handles great, and feels like a bigger car. The only cons so far : High beam switch takes getting used too. From steering wheel to display touch screen, the wiper control arm is always in the way, turning on wipers. Can't wait for winter to try out 4wd :)

All worked out very well, just as described and like the carfax had reported. I fell in love with the vehicle and a quick transaction, From the moment I walked in I was treated with respect and there were no fake/pushy sales tactics. I was in an out in less than an hour. 10/10 recommend for customer service alone. Thanks guys!

I bought my escape October 2021. I have put about 30k miles on it and now sits at 110k. I’m 6’3” and I have plenty of head room. Auto parallel parking comes in handy way more than expected. 2.0 engine has a smooth ride and good on gas

I purchased a used Accord and I'm very satisfied with the overall driving and after sales experience. The buying process, price and support was amazing.

I had an excellent experience servicing my Ford Edge. From the moment I arrived, the team was professional, welcoming, and highly attentive. Everything was handled efficiently, and the communication throughout the process was clear and transparent. They took the time to explain the work being done, provided accurate timelines, and delivered exactly as promised. The vehicle was returned in great condition, and you can clearly see they care about both the technical quality and the customer experience. It?s not easy to find service teams that combine professionalism, expertise, and genuine customer care, but this team absolutely delivered. I truly appreciate the level of service and will definitely return for future maintenance. Highly recommended.

I traded in my vehicle here and bought a new one recently and have nothing but good feelings about this dealership. My salesman, Ray, was great and worked with me to answer all my questions. I can't speak to the service department at this dealership as I haven't had to use them yet but the sales experience was one of the better ones I've had.