Used 2016 Ford Escape for Sale in Laurel, MD

On Saturday, April 9, 2016 met up with salesperson Ali, Our intention was to just look at a truck but we ended up driving off the lot with a Ford 150. We couldn't resist after reaching the Finance office. It was a nice experience in there too. Thanking everyone who was involved with the process!! You are truly Awesome!!! The Whaley's

Fords have always been top of the line for me, and the Escape lives up to the name. Lots of leg room, lots of get up and go, smooth riding, comfort for the grandkids and plenty of storage space in the back.

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

I just purchased a 2018 VW Atlas. The experience from beginning to end was seamless from the spirited welcome when I walked through the showroom doors, to the sales rep (Henry), to final signing with Josh. Thanks for a great day, great service, and a great car! Kevin K

This vehicle meets all my needs. It’s a nice height for getting in and out of it. It’s roomy on the inside. Just a really nice vehicle overall!

I took my car to Bob Bell Ford for routine service and because my check engine light had randomly come on, even though nothing seemed to be different/wrong with my car. Little did I know that I would end up needing $2700 in unexpected repairs/service. Robin (service representative I corresponded with throughout the process) was extremely helpful and pleasant; she made an otherwise stressful experience go extremely smoothly and positively. The work was done quickly (dropped the car off Monday knowing they couldn't do a diagnostic test til Tuesday, picked it up Thursday evening despite the fact that they found an additional issue after the initial repairs on Wednesday). I could immediately feel and hear a difference once I picked the car up. They did a fabulous job throughout the entire process.

It’s a good vehicle or we would of not bought it. It has everything my mother wanted and more. Although I’m not sure about a turbo in a suv for grandma? 😊...

1. You fit my "6" into your service line quickly, even though I didn't have an appointment. 2. The amount of time from turning the car over to you and your turning it back to me was absolutely reasonable. 3. Everything that needed to be done was done, done right. 4. You were very kind to me and understanding of the little problem I brought you. 5. And, who could forget, you washed my car! Much appreciated!

This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.

I previously made a negative rating, however I would like to give an update. After dealing with the dealership a little more, they have paid for the repairs on my 2013 Focus ST. Thank You. They stand behind the vehicles they sell and that is impressive.

We couldn't be more excited! Derek did a great job listening to us and finding us the right Escape. We chose Columbiana Ford because of their service department.

I was looking for an F150 all over town and then came across Koons. The communication was fantastic, Tom the General Sales Manager reached out via text, he was able to narrow down the vehicle, the specifics, and the payment before I came in, huge convenience! Derek the sales consultant helped with the paper work and test drive and Will the finance manager made the finance part quick and easy. Easily the best experience at a dealership, the team at Koons is top notch. Highly recommend!!!

This car handles well and is quiet and comfortable. It is a great car for around town and weekend trips. The fuel economy and power are well balanced while the utility works for our needs.

We recently went down from York, PA to purchase a 2018 Focus ST. Pete made the transaction as smooth as possible throughout the whole process, and amazed me with all the work he put into it before he even knew if we were really going to come down and make the purchase. Pete gave us the best price available and we have a local Ford dealer I had given the chance of getting business and they said they just weren't able to get as low, at their closest they we're still 1400 dollars more then Pete's price at Koons. So if your looking to buy a vehicle, it definitely will improve your chances of getting the best price possible by dealing with Koons. The finance manager Harry made the finance part of it easily understandable and got us a great rate and payment. Thanks Pete and Harry for the great service and any further vehicle purchases will be made at Koons, and we will pass on the idea that if someone wants a great deal where to go!!! Also a side note, we had always been weary of purchasing out of state and thought it came with alot of extra paper or side work, absolutely not, I think it was easier working with Pete at Koons than it was buying my last car here in PA. They took care of everything there, no extra work needed.

We test drove several suv brands and this one was the most comfortable and smooth ride for the price, mileage, and year we were looking at.

My wife and I needed to purchase a new vehicle, after her 2013 Sonata was totaled in an accident. We decided to purchase another Sonata, and then came the hard part. We had to decide where to purchase it. I contacted many dealerships, but we ended up going with Fitzgerald Hyundai in Gaithersburg. Our salesperson, Bobby Davis, couldn't have been easier to work with. He was personable and put no pressure on us to buy that day. During the test drive he explained everything about the vehicle, even little things we didn't know existed on the car. He answered all of our questions, and made us feel comfortable. We also spent time with his sales manager, Jenna Keller. Like Bobby, she was wonderful to deal with, and helped make the purchase of our Sonata a reality. She worked with us on coming up with a price we felt comfortable with, and followed up with us during the entire process. They both made this new car buying experience the easiest we've ever had. We would recommend them and Fitzgerald to anyone looking to purchase a new vehicle.

This SUV met all my expectations. It was very easy to drive. I like the room in the hatch. I liked the automatic hatch which made it easier to get in and out of it.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I was very pleased with the low miles and the price I was able to get it for. I was impressed with the automatic rear hatch. I teach CPR and this makes it so easy to get my equipment in and out. Upgrading to the features I have on the dash now is awesome.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Smooth ride, responsive acceleration, sleek styling, and good gas mileage for SUV. The only drawback, and it is minor, is that the cabin is a bit smaller than a typical mid-sized SUV.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Driver seating is good! Control for radio presets should flow together instead of having to press 'next' to go to other set of preset stations

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I just bought a used 2016 Ford Escape it’s a big & better difference from a Nissan Rouge I owned I purchased the titanium model which is a big step up it was a lease return & well taken of I love how it handles & rides. From sun roof to sound system my wife & I are very pleased with it . We look forward to at least the next 5 years or more of driving it before looking for another vehicle. This is my fifth Ford probably will never buy another imported car this was my first last one. I was glad to go back to the ford.

Not pushy. Showed me 3 cars. Hard decision but was able to leave in a 2015 Honda Accord! Thank you Patriot! Will recommend to all my friends

This car is well-made and meets all of mu needs. I buoght it new in 2016 and it is still going strong. I expect to drive it many more years. Very happy with the design and performance

I went to Koons Ford in Falls Church yesterday to browse the cars. I met a nice girl Ayla who showed me their preowned inventory. Had a great experience - very honest and helpful people. Thanks so much to Ayla and their manager Mike . Can't wait to go back and buy a car there. Thanks guys!

I really like the way this SUV drives. Handles more like a car, very responsive. I got the 2.0L engine and AWD. It is the Titanium so it has heated leather seats and I love them. Very comfortable. I have to merge on the Interstate with a very short merge lane and everybody it typically doing 75+MPH. This SUV really goes when you press on the gas paddle and I love that. The visibility is excellent and I love to sit "tall" so I have my seat about as high as you can get it. The brakes are excellent and saved me from a 15 car pile up on the Interstate just last week. I also love all the cargo room. I love to "go antiquing" and with the rear seats folding completely flat there is quite a bit of cargo room. Really happy with my purchase.

I came upon Fitzgerald last week by accident and I am glad that I did. I met wonderful salesman named Paul Cohen. He is friendly, knowledgeable and was very patient with me as I tried various cars. Paul was a great and could tell me anything I needed to know about my new car and even my rental. He even stayed late for me as I work until 6 or 6:30 pm. Paul helped me find a car that was perfect for me and is willing to help me if I have problems down the road. I definitely recommend having Paul Cohen as your salesman, especially if you are a woman. He is not sexist or aggressive.I can't say enough good this about him. Paul helped me get a great deal on my car. It is more important to him that the customer be happy with their new car. He even cleaned my car while I was doing the financing and helped me deal with my rental car after I bought the car. He emailed me to say "Stop by any time and I should be able to answer any questions." If you are trying to find this store, it is within a very short from the exit ramp from 270N's Middle Brook West Exit. You turn right about half a block after the ramp before you get to Warring Station (there is a right turn lane) and drive up a hill. Fitzgerald is the first dealership on the right. I I say this because I almost missed it a few times while test driving the cars. I saw plenty of different cars in their lot. They have handy man specials and cars that are old but in great condition. If you are a mechanic, there are some good deals up there.

Have enjoyed owning and driving my Escapes since 2000 when I ordered one from the factory. Size is just right for my needs. The transportation service they have provided continue to please me. Latest purchase (2016) has lots of 'bell and whistles'. I've always tried to acquire all 'the tech' that was available. Now the Escape can include a lot of safety tech...hooray! I'm all for it. An air bag in my prior Escape protected me...they work. Am I pleased with my 'Escape experienced? You Betcha!!!

This was my first time buying a car from an actual dealership and even though I read the sterling reviews on here, I still brought my parents and went in expecting the worst. I couldn't have been more wrong. Andrew Hart was the salesman that worked with me from the moment I requested info about the car I wanted (2012 Chevy Cruze LS in Ice Blue Metallic). Emails were responded to quickly, his demeanor is friendly, quiet and approachable, and there wasn't any need to haggle - the sticker price was $3,000 more than the price listed on Cars.com and they honored the Cars.com price with no issue! I also got a great APR through their financing (Frank knows his stuff!) and in general, every employee we spoke to was friendly and knowledgable. And the car itself runs like a dream. I tend to avoid Dundalk as much as possible, but if you're around the area and looking for a great car buying experience, Norris is the place to go and Andrew is the guy to talk to. Their 4.8 rating on here is well-earned.

What a great car can't wait to put some miles on it. Wife loves the shade of blue. the nav system and backup camera are a blessing

The Car meets most of my needs and drives good it’s decently roomie I get good mileage I feel safe in my car specially because I live somewhere where we get a lot of snow overall my car is just comfortable and reliable its everything that I want in a car and more ! This is my second escape and I’m hooked for life on this model !

Ultimately satisfied. Walked in with the intention of getting my car serviced for a standard service. Mr. Cappuchi was able to adequately secure my information in a timely manner and provide myself with an estimated time frame of completion (2 hours). Great to know that the time frame was accurate/precise as it was completed in just 5 minutes less than the estimated 120 minutes. Only improvement would be to inform the customer of what the paperwork is that they are signing; not having them have to ask. Disappointed I could not get a 'loaner car' as I did not know I needed an appointment for such. The other location failed to inform me of such....but a learning process non-the-less..

I recently purchased a Ford Escape and I like it. It is a great commuter car and I need 4x4 because of the snow. Nice looking car.