New and Used 2020 Ford Escape for Sale in Laurel, MD

This was the smoothest car buying experience I could've imagined. Tommy Kerr took great care of me and never once pressured me into anything. He was extremely helpful and informative and made me feel very comfortable under his wing. Phil (finance guy) was a great help as well and fought to lower my rates. Got nothing but good things to say about Apple Ford.

I was looking for an F150 all over town and then came across Koons. The communication was fantastic, Tom the General Sales Manager reached out via text, he was able to narrow down the vehicle, the specifics, and the payment before I came in, huge convenience! Derek the sales consultant helped with the paper work and test drive and Will the finance manager made the finance part quick and easy. Easily the best experience at a dealership, the team at Koons is top notch. Highly recommend!!!

We recently went down from York, PA to purchase a 2018 Focus ST. Pete made the transaction as smooth as possible throughout the whole process, and amazed me with all the work he put into it before he even knew if we were really going to come down and make the purchase. Pete gave us the best price available and we have a local Ford dealer I had given the chance of getting business and they said they just weren't able to get as low, at their closest they we're still 1400 dollars more then Pete's price at Koons. So if your looking to buy a vehicle, it definitely will improve your chances of getting the best price possible by dealing with Koons. The finance manager Harry made the finance part of it easily understandable and got us a great rate and payment. Thanks Pete and Harry for the great service and any further vehicle purchases will be made at Koons, and we will pass on the idea that if someone wants a great deal where to go!!! Also a side note, we had always been weary of purchasing out of state and thought it came with alot of extra paper or side work, absolutely not, I think it was easier working with Pete at Koons than it was buying my last car here in PA. They took care of everything there, no extra work needed.

Shopping for a specific pre-owned vehicle can be both challenging, time consuming and often frustrating. Four months ago we decided on finding a one owner, luxury four-door, family style truck as our 2nd vehicle. We were a one-vehicle family for some time and it made sense to search for that type vehicle to both travel comfortably and safely in and carry light cargo to and from home. We Chose Ford. We choose Sheehy Ford, of Gaithersburg, MD. We decided on a 2015 Ford F150 four door Lariat that was in most ways more of a luxury vehicle than "just a truck". We visited several dealers in 2 states; test drove, and read up on Ford Lariat specifics, engine types, ride quality, and design. Every Dealer "store" visited had the year and low mileage pre-owned models we were interested in. When we compared vehicle similarities, options, mileage, and pricing, all were mostly similar, yet something was missing that caused us to revisit Sheehy Ford in Gaithersburg, Md., a second and third time. Three crucial elements at the other factory authorized dealers we visited (at least for us) seemed to be unmemorable. The three muted elements in the other stores were in the forefront at Sheehy Ford. The sales floor at Sheehy was quite busy yet quiet and the people were going about their work and helping prospects. Then there was the used car manager, Joe Evans and others that came to meet and greet us each in a no-pressure environment. And then there is Andre Hammond. Andre Hammond came highly recommended and became our Sheehy associate salesperson. Soft spoken, very helpful, enthused, and led us to F150's that were only a brief walk from the showroom. We went on two test drives with Andre. We decided ourselves to buy the Lariat. Andre did not persuade us to buy the Lariat, It was how he presented himself, and relevant knowledge that I would suppose is a virtue of a trustworthy salesman. Thank you Shelley Knight for your presentation on products I had not thought deeply about but was necessary. The Bullet liner application you recommended was a good choice and Easy Care insurance will become a great asset. It is also good to note Sheehy management has placed women in positions of accountable responsibility. When the time comes to service our F150 Lariat, there will be no choosing a source other than Sheehy Ford, Gaithersburg, MD. I have met with service department managers and have confidence in their technicians. We really don???t think our vehicle buying experience with Andre Hammond was challenging, time consuming or frustrating. It was for us, a pleasant, and brief experience that will soon be repeated as our 2016 Fushion Lease will soon expire.

My dealership representative Mr. Harvey Vaughan was very professional, attentive and took care of my automobile needs in an expeditious manner. I certainly will be recommending him for future clients.

IT WAS EXCELLENT! I arrived at before 7:00 AM, Mr. Gray, so friendly took all the necessary information he needed from me. The car was ready before 12 noon. I had a free cup of coffee and another service gentleman was distributing free cookies. At the time I did not take any. Note: From the time before last, I noticed while waiting in the lobby, the only suggestion I would like to make is the installation of Venetian Blinds to prevent the bright sun in the waiting area. Other than that, everything is always nice and clean. Thank you to all the staff. Edgar.

I was very impressed by Mark's professional and friendly service. He listened to what I was looking for and got me in a great vehicle. Mark made this car buying experience easy, fast (in and out in 4 hours) with a great deal.

Mr. Gray (a distinguished older Caucasian gentleman, bald headed and blue or grey eyes), I believe that is his name, is always helpful. He looks no-nonsense and knows his work, but he also cares about the person. I can appreciate being looked at as "this is a Mom, daughter, a person with a life and bills who needs her car to work-to take care of family" instead of as "a customer and a dollar sign because this is business." We as customers are taking off of work, have to go back to work, juggling our kids doctor appointments or having to go care for our Parents when we leave there. So it means a lot when people like Mr. Gray are kind, professional and want you to leave happy and satisfied-not irritated, dismissed and broke. His kind of professionalism makes it worth coming there to professionals like him and paying a "little more" than Johnny on the street. Thanks.

I only had to wait 3 hours! A record Yes! Bobby too good care of me. I told him they lost one of my tire locks when I purchased the four new tires last year. I was told there is a new GM! That is wonderful. I was glad to see Sonny, got a chance to talk about a possible new vehicle and missing the popcorn and cookout, ? Thank you Ford

I went to Koons Ford in Falls Church yesterday to browse the cars. I met a nice girl Ayla who showed me their preowned inventory. Had a great experience - very honest and helpful people. Thanks so much to Ayla and their manager Mike . Can't wait to go back and buy a car there. Thanks guys!

Ayla was great . She was very professional and knowledgeable making sure your satisfaction is met in finding your next car. I would recommend her to anyone because these days it's hard to find great service but with Ayla , she makes you feel comfortable in making a car buying a great experience. Thank you Ayla

Great visit, and great service on my 2007 Ford Focus. Mr. Agner Hernandez was the service representative that oversaw the service on my 2007 Ford Focus. Mr. Hernandez displayed politeness, courtesy, and friendliness - a total professional. The professionalism that Mr. Hernandez displayed will want customers like me, and others, to keep returning back to Koons Form on any future service on their automobile.

Ayla was a great sales rep, she was very kind and patient with me on my car process. She let me take my time making a decision and did everything in her power to give me a price I needed to take the car home that day. I have never had such a great experience car shopping in my life! it is usually very stressful but she made it fun and enjoyable (:

Make sure you ask for James and Patrick McGartland! I knew exactly what I wanted at the time when I went into the dealership. I sent in an application online through cars.com , and was promptly called back by James. Calm, respectful, and knowledgeable, he and his sales associate Patrick helped me get into the car that I wanted! I want to specifically highlight a couple things about my experience. 1) At no time did I feel rushed, pressured, or forced into buying the car. 2) All parties involved at the dealership were extremely knowledgeable and respectful 3) The facilities are clean, and you are made to feel welcome. Honestly, I couldn't recommend a better dealership if you are looking for a used car. Special thanks to James, and Patrick for putting me in my 350z

I am extremely happy I just purchase my Shelby GT350 Mustang from Bob Davidson Ford. The staff was extremely professional courteous and knowledgeable. Before I found Bob Davidson Ford I went to three other Ford dealerships and none of them came close to delivering on their promises.. Bob Davidson Ford delivered on all their promises and made me an extremely happy customer.

We own 17 ford trucks, everything from f-150's to f-650's & everything in between. We have purchased our trucks everywhere from Ct to fl & just about every state in between.After shopping locally in pa & not being able to come together on price with any area dealerships I reached out to sheehy after I saw their add on trucktrader.I Contacted them & came to an agreement on the price that my local dealers said they could not beat. Sheehy got it done.I found our salesman pat mcgartland & all the staff at Sheehy to be very fair,helpful & knowledgeable in our car buying process. They made it an easy experience & I would definitely recommend this dealership to anyone looking to buy a car. Thanks Sheehy ford.

Rick and Adrian are very helpful, would definitely recommend anyone buying a vehicle to come here!

My wife recently took my Ford Escape in for a leak caused by the drain from the sunroof. The shop preemptively fixed my recalls for me that I wasn’t even aware existed and got me back in my vehicle the same day. Excellent service all around and quality interactions throughout.

I always have a great experience when I visit Ted Britt Ford. William Berry is my service advisor/representative who has been a major joy and is helpful and attentive to my needs. When I walk in the door, he always remembers me and without looking at his computer or my service history, he always remembers what my previous issue or service was. I find this extraordinary and is the epitome of what customer service should look like. I have always been provided with a rental car when I needed service, which is essential when one has a family and a job to go to. I love how the facility is always clean including the bathrooms and there is always coffee, tea, or hot chocolate ready. I appreciate feeling like a valued customer when I come to Ted Britt Ford in Fairfax. I am on the market for a new vehicle soon, and William always encourages me to consider Ted Britt for my trade in. I will do so when the time comes based on my experience as a valued customer and the high quality of service provided each time I have been serviced.

My wife and I have been dealing with Mitch Sulkess for at least 20 years. We have bought 10 cars from him. he is excellent at explaining why the new car is worth the expenditure. he is adept at explaining the new electronics.