I never thought buying a car would be a pleasant experience (until I went to Colonial Ford in Plymouth, MA). The dealership itself is beautiful. They even have a drive-in carport so you don't have to exit your car when you test drive (which was awesome because it was really rainy the day I was there). It was really cool! Each and every employee who was on duty made me feel like the most important customer they've ever helped. My sales representative was Glenn Smith. He was fantastic! He asked me all the right questions and figured out the best car for me in record time! Glenn worked with manager Dell Roderick and got me the best possible price. Greg Russell made the financial part of this experience so easy! And Winston Bennett rounded out the great team with pictures and congratulations when I picked the car up. There was no hassle. No haggling. No pressure. Just perfect! I highly recommend this dealership and hope you have the same great experience I did. Thank you to all! Sherry Larkin
Love it !!!
by laura from Mansfield
January 10, 2019
Love this, I've always owned smaller cars. Now I have an Escape. LOVE it !!! So much room. will keep it til it can't run anymore :)
Ask for Emilio. We worked to select the car that was right for me with no push to high end model. Fair deal all around!
Ford Escape Great mid size suv for money
by Gary H from Lowell mi
January 11, 2019
Vehicle has many standard options and good power and torque. Good Options on the SE model. Only thing that could be better is the layout and lighting for video screen, the icons need to be bigger and shift lever panel isn’t lighted. Everything else in the interior is great.
An amendment to my feedback last week. McGee Preowned reached out to me regarding my experience with my purchase. They apologized and did try to make it right. I appreciate their concern for their customers to have a positive experience and their follow through on this is an example of that. Thumbs up, and thank you.
One of the best cars I ever owned.
by mwells from Newaygo
January 10, 2019
Very happy with the preformance and all the features that the Escape has. plenty of power with the 2.0 ecoboost engine also love the heated seats and heated steering wheel.
Charlie answered emails, made time to answer questions. Researched options and had a good understanding of what I was looking for to fit my choices and main objective for the purchase.
by Joe from Cortlandt Manor NY ,
January 12, 2019
This is my second Escape and it's great. I loved my 2010 and shopped across several brands to replace it last year. It came down to a Hyundai Tuscon or the new Escape. The Escape is just a little nicer and the price was the tipping point. I have an SE with the Sport Package and Sync3. It's an improvement over the older Escape because of improved view out and level of technology. The new Ford Pass app is a huge plus, that includes Remote Start for free!
Jonathan was really a good salesman. He was patient, professional and enthusiasticwhich made me comfortable during the review and buying process. Thank you and car is running well.
Best Car I've owned yet
by BF34684 from Palm Harbor, FL
January 10, 2019
I previously owned an Equinox. When I test drove the Escape I was completely blown away. It was a great ride and I loved the various features. My only complaint is the head rests, they seem to be in the way of sitting comfortably, I'm always hunched forward to avoid them. I have adjusted them, yet it's still annoying. Otherwise the car would get all 5 stars from me.
Qthey were very informative and kind to deal with. The cars we looked at were all in very good condition for used cars. The whole process of buying the car was a quick and painless experience that didnt cut corners. The business and employees seem very reliable and would help with any problems that may happen. The car itself runs great, looks brand new and is amazing. I would recommend them over any of the other dealers I've delt with.
Best buy for the money.
by L G Canton from Canton,Ga
January 8, 2019
It fits all our needs. We use it to travel and it is great on the road. The gas mileage is what was shown on the window sticker. HWY 28 City 24 I'm pleased with the mileage.
Everyone at Jannell Ford made buying a car a great experience. We got all the information and help we needed from a great friendly staff!
Love my New Ford Escape
by packgal12 from OAK CREEK
January 7, 2019
I love the way this car rides. It drives so smooth. I especially like the bluetooth capabilities and the sync features. I am very happy with my purchase. I haven't had an American car in years. I look forward to keeping this one for a long time. :)
My agent, Linda was absolutely delightful. And Tim was do helpful. I looked at the car on Sunday, bought it on Monday & picked it up registered and stickers on Tuesday. I was blown away. The staff treated myself, husband & 4 yr old daughter like we were family & had known us for years. I would & will recommend this dealership to any and everyone.
After having a difficult experience with the Lincoln dealership closest to my home I expressed my interest in a vehicle in the Champion Lincoln inventory. My inquiry was quickly responded to by Christine. Effectively and efficiently she answered all my questions and emailed me additional pictures (that she took herself) because I live nearly 100 miles from the dealership.
They were accommodating and went above and beyond to "make the deal happen". There were none of the usual dealership games/tactics.
Tim and Alan worked the numbers and financing for 3-4 hours to get a "formula" that worked for the lender, the dealership, and my budget.
They were all genuine people and treated me more like a friend than just "another customer".
Mike delivered the car because Christine was off on the day I traveled from New Hampshire to Brockton, MA (she didn't tell me or ask me to come another day but instead made sure that everything was set up and/or communicated in her absence).
Straightforward, honest, and caring are just a few additional words that come to mind to describe my experience.
This is my first Lincoln and first purchase from Champion Lincoln but it will not be my last. I hope to see each of them again in a few years! If I had to say that I had a regret it would simply be that I do not live closer so I can visit for service, repairs, or just to say "hi".
Champion is certainly a fitting name for this dealership. The people here are winners and make you feel like one too!
First time visit with my new car, I made the appointment on line, service was waiting for me, no waiting in line. Waiting area was comfortable, in an hour the service was done, explained to me, paid for and out the door I went. VERY pleased!!
Leo was my service writer and he always takes his time making sure I under stand what work is going to be preformed Leo a true professional and I can't say enough good things about him thank you Bob Hebert
My sales person Steve day was awesome when I am ready to by
by Force10276 from DealerRater.com
November 30, 2018
Great customer service and sales will do business with them again in the future great experience on buying a new truck and a great price.
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