Used 2020 Ford Escape for Sale in Greenfield, IN

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

No problems whatsoever, even after the sale, they went above, and ask to see Brian Minner, he is the go-to guy in sales, very sharp when it comes to the vehicles he is selling, very polite and cordial, and will do you an awesome job! cannot say enough about the guy, he was there at least till 10pm, and it only took so long because of my negotiation over the price lol! Go Skillman!

Best price, awesome service, and by far the easiest buying experience I’ve ever had in 30 years. Joe Marcello, Randy Martin and Bill Skillman set the standard! I sent my brother their contact info as soon as I drove off the lot.

In error, my previous review was only one star! I have been a customer of Don HInd's Ford for more than 25 years and wouldn't think of taking my car anywhere else. Jim Zell and the service technicians are #1 in my opinion! Thanks for allowing me to correct my post.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

Shaun Ray is an amazing rep, and his knowledge and kindness are out of this world. He and Hubler have helped me and several of my family find quality vehicles that fit our needs, desires, and budgets. In all cases, the customer care and service has been top notch.

I went to Inskeep with the intent on just trying out a vehicle and ended up buying the 2016 Edge Titanium. I researched their inventory on-line and had an idea of what I wanted. After looking around in the parking lot (I appreciated having the opportunity to look around before being hounded by a salesman!), I went inside and was quickly met by Tom. I told him what I was interested in and he got the keys and brought it up to the overhang so I could look at it without getting wet in the drizzle. He was very professional and informative, answering the questions I had and pointing out additional features, then went with me take it for a drive. When I told him I wanted to discuss it with my husband, he didn't hesitate to offer to let me drive it home so my husband and I could look it over and drive it more. I loved the comfort of the seats the minute I sat in them, and all of the features met or exceeded my needs. During the finalization of the sale, Tom got me a bag to put my belongings in from my trade-in, programmed our cell phones into the vehicle, and e-mailed me later to let me know I had left my sunglasses in my old car so I could get them back. Mark was very professional and friendly in completion of the paperwork and Patrick introduced himself to let us know that if we ever needed anything and Tom was not around, he would be happy to help us. All in all it was a very positive experience.

We had not bought a car in 12 years! Our salesperson, Bethany Pandoli was very helpful in making us feel at ease as we went thru the process of test-driving a couple cars. We came back the next day, wanting to test drive one more. That's the one we bought! A 2018 Ford Fusion SE. We also felt they were fair in what they gave us for our 12 year-old car with 200,004 miles on it. Cars have changed a lot in 12 years and Bethany helped us transition to the new, answering all our questions about syncing our phones, etc. She actually helped us do it! We bought a car and a truck from this dealership 12 years ago and returned there after giving our new purchase much thought. We were very pleased with the whole experience.

After 5 dealerships, we found the best one we???ve ever dealt with!!! After being beaten down by prententious salesman and dealerships (Tom Wood Ford cough cough), Inskeep Ford was a breath of fresh air. Unbelievable customer service. No haggling. No wasting our time. We told them exactly what we wanted, and our price willing to pay and they did even one better. Alan, our salesman was fantastic. What can I say about Pat, the general manager that won???t make his head get too big? Just kidding. He was the absolute best GM we???ve ever dealt with. And with his daughter Ali in the finance dept, it???s obvious that a high quality of customer service and appreciation for your business runs in the family. We had the absolute most pleasant experience with them. We joked and laughed the whole time. Best car buying experience we???ve experienced yet. Looking forward to giving them future business. -Michelle and Ryan Morris

Somebody ran a red light and totaled my car. I was no looking forward to going to a dealer and buying a new one, but Collin made it so easy. I didn't feel any pressure during the sale at all, and Collin went out of his way to make sure that I felt comfortable. I even left some items in the rental car that I have and Collin offered to grab them for me from Enterprise the next morning. Ali made the financing easy, and a lot more relaxed than a could have ever imagined. I would 10/10 recommend going to Inskeep and I definitely will be going back when I need a new car!

After my son???s vehicle broke down, he began searching for Ford Focus and we found one at Innskeep Ford in Greenfield. The folks there are awesome. We felt spoiled. Then unfortunately just a couple weeks later my daughter???s vehicle was rear ended and her vehicle totaled. So needing a fast replacement I scurried right back to ask Kirby at Innskeep for assistance. He knew my budget and found another Ford Focus for us. Kirby knew we were going to surprise my daughter. When I showed up the next day to sign the paperwork, Kirby had put a bow on the car! How thoughtful! My son sought out a Focus because a friend of his had a focus. She had been bumped off the freeway at 70 MPH. Her focus flipped 7 times and she walked away from the accident without injury. And before she could get out of the car or grab her phone, emergency services had arrived because her phone was synced with her car???s wireless system. That???s the type of safety we wanted for our young drivers. Innskeep Ford???s sales reps and Ali, the magical paper pusher of financial agreements, are efficient and friendly folks who make the sometimes stressful task of buying a new vehicle easy and painless. We love INNSKEEP! PS I am giving them excellent marks because they deserve them, not because I am too lazy to differentiate among the rating levels.

Ran into serious issue with 2014 Sierra purchased from Inskeep- they went above and beyond to make it right. Couldn't be more satisfied. Great sales team, responsive, professional, these guys are legit.

My 15-year-old Ford would not turn over. Couldn’t get it to start. The battery was fully charged. It was Saturday getting close to noon when I called Ron at Don Hinds Ford. He said if I could get the car in, they might have a chance to look at it that day. I had the car towed in, and Ron called me couple of hours later with the problem diagnosed as a starter. He didn’t have the part in stock, but said he could get it Monday. By Monday early afternoon, car was done and ready to go. It’s been running fine. The whole process was more than I expected. I couldn’t be more pleased. Ron was very courteous and professional.

Customer service is top notch! Steve Harrison is my go to guy. Any time I need service, Steve is always accommodating. Very little wait time, whether my visit is for service, new tires, or a simple oil change. I also had body work done and was totally satisfied. The cost is very reasonable, regardless of the type of service.

I worked with both Becky Skillman as well as Peter Woollacott. Becky was very helpful and patient with me as I had an idea of what I wanted but was not 100% sure. Becky listened to what I needed then what I also wanted and helped me narrow it down to a Ford Escape and Hyundai Tucson SEL Plus. After driving both vehicles I fell in love with the Tucson. After I made my decision I worked with tenacious Pete to get the financials done. I was preapproved for a enough and had an interest rate prearranged before going to the dealership. Pete looked at what I had gotten negotiated and said to me I know you can get a much better rate. He negotiated on my behalf and got me an interest rate that was a full 4% lower than what I had in place with my current financial provider. At no point in this process did I feel rushed or forced into any choices. The Woollacott team was a pleasure to work with. I was honestly dreading dealing with the “car sales person” persona where they try to force you into buying what they need to sell and not what you want. That was definitely not the case working with Becky and Pete. When it is time for me to buy another new vehicle I will definitely come back to see Becky and Pete.

Buying our first new car was a great experience at Ray Skillman! Even though we took a while to decide between two 2017 Roush Mustangs, John Trischler, our salesman, was patient, very knowledgeable and never pressured us!! The day we went in to buy our car, we were told the one we finally chose had been pulled that day to go to another dealer's customer! As we sat and panicked, John immediately called Roush and worked his magic (just as Sydney Castillo said he would) and soon the car was finally ours! We'd also like to thank Max Laine, Ryan West and Carrie Freund for all of their excellent assistance with our purchase and financing. Except for that one brief incident, everything went very smoothly! Thanks again to all! We love our new car!!

I walked in on a Saturday afternoon looking for a 2017 Ford Escape and walked out a few short hours later with exactly what I wanted. I could not have been anymore pleased with the service and care that my parents and I were provided. My dad loved getting to hang out with the dealership dog, Jack, as well! I cannot speak highly enough of the men who I worked with through the process of purchasing my first car as a recent college graduate.

I spoke with Angie Bland on the phone she was awesome! Very polite and and took lots of time to answer my questions. All though I could not get the loan, they still were nice about it and helped me with other options! Thanks Angie :)

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

Bill was great! He searched for a car for me and called me many times for discussions. Thanks

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.