Used 2023 Ford Escape for sale near Grandview, MO

Service Department a particular service agent D.M. I use every time I come in for service he is the best

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Charlie and his boss were great. They were kind and did not get pushy with me. I got the feeling that they wanted me to be happy too.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

They have repaired my vehicle on different occasions and have always done an excellent job. The service department gets me an appointment as soon as possible.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Very quick response. All salesmen very helpful and knowledgeable. They know their inventory well. Very polite and no pressure.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I was absolutely satisfied and impressed with the whole process, but Matt Cross was WONDERFUL to work with through the whole process. He kept in regular contact as I had a unique situation with my trade-in car and he had to wait on me for several days. Chad Cross was also great to work with through the financing. I was greeted at the door every time I came in. I was just so impressed by the overall buying process.

NA. I got oil change and got the usual good service. On time and done quickly. Staff was attentive and had no problems. Will return.

Came and got the truck, did the needed work and brought it back to me all the way out in Olathe. great Service.

I have been a repeat customer at Northtowne Lincoln for decades, the Sales and Service Representatives are honest and caring people. I would highly recommend Northtowne for all your automotive needs. Their Service Department and Body Shop are fantastic and the workmanship is awesome.

Awesome experience as usual, it's now been over a 30 year relationship. My salesman Erich Phillips treats everyone like family, wouldn't go anywhere else. Thanks again Metro Ford!!!

The customer service is great at McCarthy Chevrolet in Lee Summit. The representatives are knowledgeable, courteous, and friendly. The atmosphere is comfortable.

Small dealership but it has beautiful cars priced right and very knowledgeable people like Nate Hill and Logan Wise to help you get what your looking for.

Good customer service. Scott made sure all of our issues were resolved to our satisfaction.

I'm deaf so buying a car is not easy lots of things are not easy but they very happy texted my to talk to me someti.es it's hard buy anything most are rude and yell when I s a.c y I'm dear lol why yell still cant hear but they had no problem with texting with me also was not rude when I disided not to buy any car at that time and made sure I had a way home offered to call someone or a cab just very helpful in all told me to text if I changed my mind

At this point all I do is call, give them my phone number(when they start with that), schedule what I need done and it is taken care of. The Valet service is nice, (make sure to schedule a few days in advance and have a Lees Summit address for them to pick up from). Super pleased.

The fact that y'all come out to my house to perform the service at no additional cost is phenomenal. The young man who performed the service was very courteous.

Everyone were very friendly. Willing to answer any questions I had about the vehicle I purchased. They made me feel comfortable. They didn?t pressure me at all . Which made it easier to make a decision