Outstanding Customer Service and prices!!!!!!!!!
December 3, 2018
Just purchased my new car from Jimmy at Louisburg Ford. I cannot express enough how professional, curious, and exemplary this dealership is! I live in Colorado and was searching for a very specific type of vehicle which Louisburg had in thier stock. The exact car I wanted here in Colorado was $4,000 less at Louisburg with around the same used mileage. I communicated with them (Jimmy)through email, txt, and phone. Each and every question I had was answered within minutes and jimmy even took the time to shoot more video and take more pictures of the vehicle I was looking at. After taking the risk and buying a car site unseen, my wife and I made the decision to purchase the car. I boooked a flight, landed In KC, and was picked up outside the airport within minutes of my arrival by Dave. In today’s age where it seems to be so difficult to find good customer service, (especially trying to buy a car) Louisburg Ford FAR exceeded “good” in regards to customer servce. They were amazing! I arrived at the dealership and Jimmy has my car sitting outside the showroom floor ready to go. After a brief test drive I returned for the paperwork. Louisburg was even able to beat the percentage rate for financing over my Local credit union! I was in and out of the dealership within 40min including test drive, paperwork, and a lot of family chit chat with jimmy. I cannot express how comforting it is to know that there are still car dealerships out there that actually care about their customers and put their needs first. Louisburg Ford exemplifies what it means to have outstanding customer service! And the 9 hour drive home felt like a magic carpet ride because the car was great too!
Thank you Jimmy and Louisburg Ford!!
Fort Collins, CO