New and used 2026 Ford Escape for sale near Allen, TX

Well, my wife cant get over the fact that town eastford has had her car for 3 months and they just dont let us know updates,should I request them to buy it back and buy a different vehicle,let the public decide

Experienced an unexpected event of not being able to move out of the park position. Vehicle was locked in park. Vehicle towed and the Westway Ford magic began. Service experience was above and beyond as usual. Westway has serviced my vehicle since my arrival in Texas which goes back to 2012. Satisfied customer!

Great fast service as always.in and out in a very acceptable time. I have been getting my truck serviced here since I bought it

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

My husband and I were in the market for a newer yet used car. We found the car we were looking for on their website and started the process online. Once we got to the dealership, they already had the car pulled up and ready for us to see. We decided we wanted the car and finance worked quickly and efficiently. We had a wonderful buying experience...and AFTER the fact, we noticed a leak by the brakes. They called us in immediately because of that being a safety hazard, put us in a loaner car and have been taking care of us! VERY pleasant buying experience!

Hello 5Star Ford In Lewisville tx is great!! They greet you at the door with a smile!! Ready to help you!! Shout out to Tom and Ken yall number one!! I love my truck!! Y'all got busy and didn't stop until I was riding off in my new truck!! Thanks so very much!! I would send anyone y'all way!! Y'all are the best!! And thanks so very much I appreciate y'all!!!! 😊 what a clean peaceful place to shop at!!! If you need a car shop with them it's well worth every minute!! ✅

Greg the customer service representative was pleasant,courtesy and helpful. He treated me with upmost respect and kindness. I would recommend everyone I know to go to ford nation for the service they provided me. I mean Greg made me feel special and appreciated and went out his way to make my wait time pleasant. He get a 5stars from me.

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

Fast, efficient and most important customer service was impeccable. The mobile service shuttle guys were very polite and driven very cautious. I felt very safe.

I took my truck to Town East Ford and had a great experience. Dustin Bingham did an awesome job, getting me in and out and taking care of my truck.

Thank you, Chris Hoffman for going above and beyond to help me with my new car! It was an excellent experience!

‏the customer service she was very nice I just wanted to tell her thank you for your great service

Jodie is a great service advisor, and their mechanics are definitely improving... they just take FOREVER! They held my vehicle a week before it was looked at. So...it generally takes weeks to get your vehicle back from here. When you make an appointment, it's not an appointment for them to look at your vehicle that day, it's just an appointment for them to hold your vehicle for days before they do anything with it... leaving you without a vehicle. That needs to change. Otherwise, this is THE ONLY DEALERSHIP in the entire DFW metroplex that can actually fix a vehicle. I'm assuming that's why they are so busy. Overall, I got the vehicle back and repaired properly this time, so we are making tremendous progress.

This dealership provided a very pleasant experience and I’ll continue to recommend to friends and family.

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

From start to finish, they listened to my wants and needs and delivered . Great customer service, the easiest car buying experience, I would recommend to friend and family. Thank you Allan.

Sales rep was professional, knowledgeable, and attentive to what I needed on a Ford truck. Great people to work with at Prosper Ford.