Used Ford Escape ST-Line for sale near Chicago, IL

I just bought my 4th Hyundai. It is a 2025 Hybrid Tucson and I couldn't be happier. Mayweather Shorter is my sales specialst and the most awesome. Even though it was a long process from beginning to end, everything went smoothly. Mayweather explained how to work all the bells and whistles and what every button was. Thank you so much Family Hyundai. Mrs. B. Wicks

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Thank you so much George Adam, you were so helpful and friendly to me. You took your time to explain each necessary repairs to me and at a reasonable price. The work was carried out efficiently. I highly recommend the dealership and I would always recommend George Adam.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Thank you to Teresita and Money Carlos they were great and provided great customer service to our family. We love our new 2018 Journey! Keep doing a great job friends!

MJ mizyed was very helpful and understanding in the policies and procedures far as getting everything done nice job.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

I can always count on my service needs being met. Quick Lane is convenient. My last service Was completed on time and corrected.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Great Customer Service Team!! Pat Mucia made this shopping experience possible.. Very friendly and very attentive Sales person. Finance officer Mr. Jesus was also very friendly and funny

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

My first experience at this dealership will definitely bring me back. We are so happy with our purchased! We had Alex Alverio from Sales, he was very professional & helpful, has awesome customer service & we highly recommend Alex. Thank you so much and keep it up!

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

I always buy my cars at willowbrook ford/kia. Go see Tom if you want a Ford, and Mike if you want a Kia. They are helpful, friendly. Great place to buy a car

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Air was low in tires; couldn't find a functional air pump at any service station. Pulled my Elantra into Wilkins and the service advisor was happy to take care of it without an appointment. Thanks to her and Wilkins for the great service!

Great help from the great people over there. Would definitely suggest that others go to them for a car they're looking for.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

My service guy Mike was very knowledgeable, kept me up to date on my car

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Kyle and John are 2 awesome workers Kyle pleasant personality, knowledge and patience is very refreshing

Based on my experience, I have to give five stars and double it to ten. What more can I ask? Very lucky! My first call was with the service manager Alberto. He explained the details of what to do in the situation like I was experiencing and Alberto, Nick and many others worked like a great team. They are polite, kind and they followed through every promise they made, charged me the minimally necessary, and even went ABOVE and BEYOND to reduce cost knowing what I have been through. Not only the new catalytic converter was restored, but I understood my car more, oil, fluid change, the car got a new life. I knew my car was happy there. Not only I am super grateful, but I know that God will bless their service, and each one of them for their kindness! Thank you! BTW, they provided great shuttle service at no charge, my car was super clean, the 13 year old battery was replaced, I truly appreciate the attention to detail. The car was there for 9 month due to the national back order, they took SUCH GREAT CARE for the car. Here is a bit more detail: My Prius's catalytic converter was stolen 9 month ago, since then my car has been through two Toyota dealerships. I called five. I had to move my car due to the dealership change stories after got me in or asking for excessive work, some suggested welding, it became confusing and exhausting for me physically and mentally having to move the car multiple times. So I just randomly search Toyota dealership and ended up calling Toyota on Western. The call with Alberto was short and sweet, about five minutes, I decided to move my car to their location. Glad I did! Alberto was straightforward, very educational and professional. It was from him, I finally understood, why welding the catalytic for the Prius converter is wrong, and I am all for doing the best for my car. I was uplifted, and relaxed after Alberto took my car in. He also move the car from time to time to keep the break in good shape, no amount of money or compliment can be exchanged with such genuine help and willingness to do good. I am smiling, and feeling very thankful!

Was looking for used car for a month at many locations and was wanting a MKZ as 1 of my top 5 I was thinking about getting. Dealer had 1 I called to check out. Able to get me #s on payments before I came in. Nick new I was OCD after dealing with me over the phone and accommodated all of my needs and had a beautiful machine. The finance staff was very helpful and got vehicle in monthly range I wanted. Walked away with a beautiful machine w/low miles in the price range I wanted with all the features I wanted. Pictures on dealer website were very good and accurate and pricing was very fair. No BS dealer with great staff and good quality machines.

they were very patient did not push me into anything the service was quick the only thing they talked me into was a extended warranty.. hope I never need it and hope it is as good as they say Enjoy

I can only say that I thought it was a simply delicious experience.

I am very surprised to how well I was treated at this dealership working with John Q. I had gone to other dealerships and they pressured me to buy so I left but when I got to West Chicago Auto Mall, I felt zero pressure and decided to do business with them because of it. They have so many cars and the best prices in town. I would highly recommend to my friends and family to come here and buy a car! Financing was great. They got me in and out pretty quick at a very good interest rate. I am extremely satisfied which is why I am writing this review. Thank you West Chicago Auto Mall.!!! Highly recommended!!!!