Used Ford Escape for sale near Plainfield, IL

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

My 2010 Escape 3.0, 6 spd auto has broken all the rules of cost of ownership. It just doesn't break and I tow way over the rated 3,500 lbs and that's cross country by the way, often on gravel or dirt roads. It has 281,000 miles of tough service still with orig spark plugs, struts and rear shocks. Alignment stays on track remarkably well allowing the Michelin original spec tires to last almost 100k miles per cycle with even wear. Only ever used Motorcraft factory oil, period, and the correct Mercon trans fluid. I change oil at 5k, have changed trans fluid 3 times. 2nd windshield so far. Wiper blades renewed once due again. Great Volvo designed platform, long lasting, heavy duty suspension components have surprised me. Burns no oil, great gas mileage still at about 26mpg hwy @ 281k miles, not towing though of course. Trans always shifted a little funny and clunky same as from brand new but won't quit even made to pull heavy trailers a lot of its life. Tire pressure light has been on for 100k miles or so, who cares I check the pressure. Check engine light is on for some gas tank evap sensor whatever thingy that affects nothing since 150k miles ago, so what, I know it has nothing to do with anything that can damage the drivetrain or anything else so I've ignored it for years, will never spend a penny to address that and drive it every day,

Great experience! The staff was very helpful in getting the best interest rate for me. Excellent service. Thank you for your patience!

Love this car. It is my first time owning an SUV and it is great. Meets all comfort & convenience requirements . Probably my most enjoyed is elevated seating provided by an SUV. Also enjoy heated seats now that I am older.

Omar, (Service writer) went beyond to help me with what my vehicle needed

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Miriam was so awesome I think she should be sales manager. She also deserves a bonus the minimum should be $10,000.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Well, experience at dealership was good only wish I would have kept old truck. The 139 point inspection on truck I purchased was pencil whipped. Multiple issues my local dealer had to fix first 2 months owning it. 80% of them should have been found on inspection. I'm very happy for having Ford Advantage which covered almost 4K in repairs.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

My experience was phenomenal from the ONE AND ONLY AMEN AND THE FINANCIAL MANAGER HIS NEPHEW great customer service they had provided us a lot of options and me and my wife walked out with 2 cars MOST DEFINITELY BUYING ANOTHER CAR FROM THESE SPECIFIC PEOPLE BECAUSE THEIR ARE BRUTALLY honest and they don?t play games when helping out the community we need more people like them and encourage ford to give them A HUGE APRAISE AND RECOGNITION

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

This is car number 8 with Midway Dodge. This is the only place we shop. We always receive great service from everyone here. Thank you for the great service especially Money Carlos

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

My sales rep, John Czech, went the extra mile! He listened to my questions and concerns and put me in the perfect car for me. John brought all his many years of experience to helping me with my purchase.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

They are simply amazing. Ken the service advisor is amazing and always takes care of me. Always makes me feel like I’m part of the family and my needs are always number one. Keep up the good work, everybody.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

My 2012 escape has a salvaged title. Was hit in the front. Only replacements I’ve made since purchase is the radiator and brakes/rotors. It gets me where I need to go. Good for the price I bought it. Currently has 169,000 miles on it. Can definitely drive for longer. I see many complaints about conditions of their car but that all depends on the previous owner.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

We have a 2019 Ford Escape ST Line made in Spain Fab Car looks great , goes great comfy , big enough for the wife n i n the pooch very happy with it 😉👍

My daughter must of driven every car Twice till she found the one she wanted. They put up with her lol She’s happy Car runs great. Thanks guys

Purchased this car used in 2017 with 42k on it. Currently at 144k has the 2.0l and AWD. I’ve switched immediately to full synthetic, done coolant flushes, and changed all fluids. We have 2 Escapes now 14/16 both with 2.0 and AWD. Love them. We do the preventative maintenance. Hopefully we hit 300k. Most of my previous vehicles have done 266k and 400k.

Great experience. Salesman Jason Bono and manager Dominic were very professional. Stress-free and knowledgeable. Helped us find the right used car, and we love it. Definitely recommend them to anyone looking for a new or used car

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.

Brian did a fantastic job throughout the entire process. He was very knowledgeable about all the different features the vehicle and took the time to make sure we knew how to use them. Lisa in the finance department really knows her job and works with you every step of the process to get you in and out as quickly as possible.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Mark and his team worked with the leasing company and was able to get my van back to me in good working order

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Carlos made the car buying experience fast and straightforward. It was literally accomplished in under an hour. During the selection process he was available to talk or text and promptly answered all our questions. Very helpful.

Great experience here. I called, said what I wanted. They got me exactly what I asked for next day. I wanted to buy American, what’s more American than Ford. Big thanks to my guide thru the process Stan Gibson. Great experience, will recommend to others.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

absolute best car buying experience i have ever had. No pressure tactics, no games, and Eric Finion was the absolute best salesperson. Helped me get the car i wanted at the price i could afford. really can't say enough good things about this dealership.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Anthony Iniquez made the process of purchasing my leased vehicle incredibly smooth and efficient. Before I even stepped into the dealership, he took the time to walk me through each payment option in detail, ensuring there were no surprises when it came time to sign. When I arrived, everything was ready to go—the entire signing process was quick and seamless. I was in and out in just 30 minutes!

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.