Used Ford Escape for Sale in Provo, UT

I was presently surprised that I received such great service. I purchased my Ford F-150 and had a terrible experience and purchased a service plan. I know that this survey is directed towards my visit, but I am taking this opportunity to voice my frustrations of how awful my car buying experience 1.I still have a sour taste in my mouth with the car buying experiences at LHM used car Supermarket. When I bought my truck I had to return my truck to the shop over three times. All I asked for was a detail and to buffer the head light when I bought the truck, had to send that back to get done. 2. The mangers were cool and dealt with the issues, but the follow through and communication was unacceptable. I had to call them to see if my Truck was done with repairs. One time the truck was done for over three days and I did not even get a phone call or compensated for my inconveniences 3. Every one in there life in my opinion gets sold. Unfortunately, I feel in love with the Truck I test drove and did not do my research, I purchased on the spot and put 2,000 down. I did not get a fair price and feel like I paid at least 120% for the Truck. I got sold.... Not only will I not let that happen again, I will not be buying from LHM after Med school next spring. I'm buying new might I add. Hope this reaches someone that will take my feedback seriously because there is a serious disconnect from the treatment/inconsistencies with the used car Super Markey vs the exception service I received from you folk down at LHM Ford in Provo. Thank you,

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

I came in for service on my 3rd Maxima and was impressed with the new 2017 model. There were great incentives and the salesman was knowledgeable. Now I'm on my 4th one! ..and the 3rd one is still running as my son drives it to school.

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

Bought a new Ford Expedition at Tim Dahle Ford. Shawn Turner was great, very informative, attentive and fun to deal with - the purchasing process was quick and easy, with no pressure. I would definitely buy another vehicle from Shawn in the future.

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

We loved our experience with Tim Dahle Ford. Cris Myers was an excellent salesman! Very down to earth and helped us get exactly what we needed for a great price. He even helped us long after the sale when our car was broken into. The thief left a terrible smoke smell, and Cris was right there to help get the car smelling like new. Highly recommended!

The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !

Ok. So in short, this is a long story. My husband and were frantic in finding a 4 wheel drive "bigger vehicle" we came from california and were not used to driving in utah snow. We found a toyota 4 runner at asay auto and decided to check it out. It looked good and made a deal with the salesman at the time to fix the dog chewed seat belts and latch for the glove box so it would be safe to drive the car. We traded our little california vintage Mercedes in for a discount which was great, no hassel in trying to sell it and bought the 4 runner. Well, i called in a week later for the parts, seatbelts and latch, and the salesman said its hard to find and i said ok no worries ill check back with you in a month, everymonth and for 8 months parts still didnt come in. I call just this last month and they said my salesman no longer works at asay auto but we will get everything takin care of for you. Not even a week later. The parts were in. I was going to put a more negative review. But i felt truly blessed in the way the new management handled my situation. Not only did they take care of the latch and find the matching seatbelts in rapid speeds. They gave me two great cars( gmc and kia) to try out for the day. I personally liked the kia. I am so grateful for Chris and his efficiency. Thank you we are so happy with our purchase and asay auto.

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

I dealt with Jacob Banks the whole time (except for finance) which was over a number of days. He was super! He sold me my second Hyundai and he was great then but this time (my 4th) I have never seen nor heard of a sales person going the extra mile(s) he went. We completed about 90% of our negotiations on line. I live 250 miles from this dealer and it was wonderful to be able to email and converse with Jacob multiple times and establish the final price, trade, and down payment before I ever saw the actual vehicle I purchased. Jacob worked hard for me, made videos of the vehicles I was interested in, gave me honest quotes and was so very friendly and personable. He spent a lot of time showing me the features of the Santa Fe and demonstrated them on a test drive. Maybe what impressed me more than anything was they entire dealership was extremely busy; Jacob had another customer he was working with and I watched the time he spent showing this lady her car... he was meticulous showing her the vehicle and was that way with me. I even had the pleasure of waiting a little while for him which was a great experience for me; I got to watch a professional. Actually, I have never had a bad experience buying from this dealership but Jacob is my go-to guy. Want a "go-to guy" that actually acts like he likes you and wants to help, you can "Bank on Banks.)

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

Katie Dion had been super 'on it', her follow-ups, refreshed product status and willingness to adjust as to changing unit availability is exceptional. Her boss Chris probably already knows, but Katie is the 'bomb'. We continue to work towards a hopeful satisfactory agreement on trade-in value and 'a final sale' !

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

This car is the perfect size for me this is a great investment and rides great. This SUV handles turns great and awesome in the winter months, too!

Finding a car you are interested in is only part of the ordeal of buying a car. First you research, then test drive, re-evaluate and hopefully you eventually purchase. Jacob at Action Auto was/is the ONLY sales rep who ever replied to ANY inquiry about any vehicle over the course of a month. I even did LIVE chats online with other dealerships and they couldn't even tell me if the car was still available on the lot. Jacob and I emailed back and forth answering my questions, etc.. He stayed after hours to meet my husband and I who were traveling from another county- and we were interested in seeing a particular vehicle. He was helpful, friendly and informative. We appreciated him going the extra mile with us. Also, we appreciated him actually responding to our online inquiries- that has made all the difference!

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

I just purchased a 2013 Ford Discuss this morning! I stopped by a few months ago to look at VWs. Had a great experience, but didn't end up buying a car that day. My boyfriend and I were very impressed with the Velocity staff and the low prices, so we kept the salesman's card to contact him when we were ready to buy a new(er) car. When my old car threw a rod in the engine, I called Velocity the next day! I was up all night online searching for cars, and Velocity has the best cars at the best prices, bar none! Scott, my salesman, was wonderful throughout My time there. We chatted about his previous positions in car sales and he told me how much he believes in the Velocity model of serving customers by offering quality cars at fair prices, no unnecessary markup. All of the salesmen are salary, so they do not get paid commission on the sale. That takes the pressure off, which allows the salesmen to be honest, genuine, and frees them up to make a connection with the customers. Finding the car I wanted was the easy part. But My trade was in bad shape. Cory in the finance department went to bat for me with the lender to offer as much as he could to lower my payments. He was straightforward, respectful, and kind. I highly recommend Velocity! I would definitely buy a car from them again!

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

They asked US what WE wanted and OUR budget. Then they pulled each car up to us while we waited in the showroom. No pressures. No price haggling. Superstore inventory on their massive lot. No experience in repair rating so average given. Overall 4 stars due to no one being perfect. They came very close. We will recommend Velocity to anyone needing a near new vehicle.

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

Leased a 2017 F-150. Great staff, worked with several of them during the process and left a happy customer. Thank You!

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

This car I bought used at 3 years old and 52K mi, I now have 87K on it. It is fairly decent on gas. The only problem I have had with it is the car seems to have a problem with bypassing the anti theft system in order to start. I have it to be serviced again. I had an ignition switch replaced 6 mo ago and it started having this problem again. It would start right up after turning key after pushing it in in ignition. then sometimes it wouldn't . it would take 10 to 15 minutes to get it started. The last time I had to leave it at the grocery store parking lot and getting it towed after 45 minutes of doing this

I had a great buying experience with LHM Ford in Draper 11442 Lone Peak Pkwy. The buying process was very easy and my sales person Preston Larsen was very easy to work with. He took everything that I was looking for in a vehicle and was able to deliver me with everything that I wanted. I purchased a 2017 Ford Explorer and was beyond excited with the whole buying experience and got everything that I wanted. Thanks again to LHM Ford in Draper and Preston Larsen for making my car buying experience easy.

I love my new Escape. It is roomy with plenty of cargo space. The large screen for the navigation and radio is awesome and the apple air play being linked to it make driving and navigating so much easier

Jeff Chappell was extremely helpful with the service on our Silverado. We had numerous service concerns and Jeff listened to us and what our needs were. I had a trip several hours away that I needed to go on the next day, and when Jeff realized the service would interupt that he offered to let us use a Seiner loaner vehicle so that we could accomplish our trip. The loaner vehicle was a top of the line GMC with 6 miles on it. My wife and son both wanted to just keep driving the new vehicle and trade in our truck. It was evident that Jeff was concerned that we could meet our commitments and he put our safety first as the weather was less than friendly. Kudos and thanks to Jeff we are Jerry Seiner customers for life.

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

I came into Volkswagen looking for a vehicle and was very pleasantly surprised at the friendliness of the staff. They made sure to assist me quickly as I was on a bit of a time crunch. There was one man in particular, Tom Maxwell, who went above and beyond to make sure that all my questions were answered without feeling pressured or rushed. I'm very pleased with the service I've received at Volkswagen & especially pleased with Tom Maxwell's willingness to go the extra mile for the customer. Great customer service here!

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

I have had a Honda CR-V for almost 14 years. Before I purchased it, back in April 2003, I spent 8 months researching vehicles. I compared small SUV's-price, safety, maintenance, read Consumer Report, test drove other brands and finally, realized the Honda CR-V was the best car for me. I purchased it and have loved every minute of driving. I have never had any trouble with it, still have the same clutch, no repairs, other than regular oil changes, vehicle maintenance and one flat tire. After reading about a few different brands, I decided to go back to Honda. I wanted a mid-size SUV and I knew the Honda Pilot was the right car. We walked inside and Patrick White, who would be our Salesman, came up to us and introduced himself. I was immediately at ease with him. We seemed to be on the same page right away. I told him I was looking, but not yet ready to buy anything. He actually acknowledged that he wanted us to go home and think about it. He told us about the Pilot and all of its features. He answered a ton of questions, one in particular, whether to lease or buy. We test drove the car and immediately, I knew it was the right one for me. Patrick was so easy to talk to, we immediately felt comfortable with him. I loved the car but wanted to think about it for a few days. He told me to research online and really get familiar with the available features. We came back the next weekend and drove the Pilot Touring again. Patrick helped me get to know the different features and showed us how it drives in snow. He drove in a snowy lot and did several maneuvers, showing us the traction, braking and turn radius. It was amazing. We came back in and discussed lease vs buy. I decided to lease with an option to buy. Patrick walked us through everything and made the process so easy. While the final papers were completed, Patrick had the car set up and ready to go. He ran through some last minute tips to allow us to drive off the lot feeling confident in our purchase. He did a fantastic job, no pressure, allowing us to ask questions, try out features in the car., etc. We have already gone back to ask more questions, and he was happy to steer (pun) us in the right direction. Overall, it was a very easy, comfortable process dealing with him. I have my dream car and couldn't be more pleased. I would recommend Patrick White to anyone wanting to buy a Honda. He is a wonderful salesperson--friendly, knowledgeable, easy-going, great sense of humor, and most importantly, not pushy. Patrick deserves an A+!!!

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

Great dealership! Didn't feel pressured or rushed. I bought a preowned 2007 Jeep Wrangler about a year ago and went back to lease a CX5 a few months ago. I wanted to buy from the same person, Erica. She made me feel comfortable and really respected my budget. She worked hard to get me exactly what I wanted and didn't let me down. I highly recommend asking for her.

This vehicle has met all my work and family needs. I travel a lot in my work and it has proven to be very reliable and comfortable to drive long distances.