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Vroom - Get It Delivered Nationwide, Contact-Free Review
Great experience!
by jwerth from DealerRater.com
December 3, 2018
3.6 (3897 reviews)
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
2019 Ford Expedition XLT Review
very pleased with the new vehicle
by Dave from Chelsea from chelsea
May 14, 2019
5
best car i have owned. the performance is great and it is very quiet. i am surprised with the many features ane options the vehicle gas.
My wife and I both liked the Outlander PHEV so much we both wanted one. We sent them and offer with prices for our existing car and what we would pay the PHEV. They called back a few days later excepting the offer and had all the paper work ready to go when we showed up. The transaction was smooth and deal was exactly what we had requested (first time as dealers typically try to pull a fast one lowering the car price with the trade in).
If they did a little renovation, it would be a fantastic dealership. It's beyond dated though. That's is the only down side.
2019 Ford Expedition Limited Review
I owe
by Moms car. from Howell NJ 07731
May 12, 2019
5
I love this vehicle it has a lot of room and also can have my family save. It drives great looks good. And I save on gas. For. Large truck
I purchased a 2016 X1 that was a loaner for the dealership. Sean Wingo was my sales person and he did a great job making sure that the car delivery was perfect. Thanks for all of your help! I was then connected with Mariah Hittle, the BMW Genius. She really is a Genius. She took us through all of the amazing features of our new X1. She was patient and informative. This is a really nice follow-up feature that Gebhardt provides to insure that you are getting the most out of your BMW investment. This our second BMW, my wife drive an X5. We love both of these cars.
2019 Ford Expedition Limited Review
Amazing SUV
by TripleTrade from Jacksonville, AL
May 1, 2019
5
Even the bells and whistles have bells and whistles! Amazing SUV at a fair price. Strong performance. Gorgeous styling. Plenty of room. Ford has a winner here! Very happy with this vehicle.
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Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
4.2 (4715 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
2017 Ford Expedition Limited Review
Very roomy, even with 2 car seats
by lnix20 from GA
May 12, 2019
5
We traded in our Xterra, because we just didn’t have any leg room with 2 full size car seats in the back. The Expedition has extra room to spare! Love our BIG family SUV
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2017 Ford Expedition Limited Review
This is my seventh Ford Expedition!
by Maredion from Monticello Indiana
May 2, 2019
4
I’ve become very loyal to the Expedition. I have never had a problem with any of them. My last one I rolled over 150k in miles.
The mileage isn’t great obviously, but the versatility is amazing!
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2017 Ford Expedition XLT Review
Beautiful SUV
by Nchaar from Las Vegas
April 29, 2019
5
Beautiful family car to own. Reliable, and roomier. It has all the features you need. Fully loaded and drives very smooth. This car will last long for years to come
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Great experience!
by jwerth from DealerRater.com
December 3, 2018
3.6 (3897 reviews)
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
2017 Ford Expedition Platinum Review
2017 Ford Expedition
by bradly71 from Chnadler AZ
April 22, 2019
5
I like it I just came from a 2011 Pathfinder and get 23 mpg on the freeway back and forth to work. 3 better than my pathfinder
I just want to thank Zac for the wonderful service and finding me a great car that I could save up for! He helped me find a great deal and I can't thank him enough for everything he has done.
2017 Ford Expedition Platinum Review
Love my new car
by nannymom from Lake Geneva, WI
April 9, 2019
5
I'm so excited about my Ford Expedition! We bought it to tow a camper and we're super excited to get out there this summer and enjoy camping and traveling!
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Carvana-Touchless Delivery To Your Home Review
Taking the Stress and Pain out of Car Shopping
by Captain Nemo from DealerRater.com
December 3, 2018
4.2 (4715 reviews)
Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.
Had a very complicated and frustrating issue with sound system on my 2016 f150, James at autonation stayed the course with me and was extremely professional and understanding.
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2018 Ford Expedition XL Review
Fantastic Vehicle!
by Karen VA from Smithfield VA
April 29, 2019
5
This SUV is a dream to drive and rides so smooth. Comfortable seating for 7 and easily accessible 3rd row seating. All the latest technology makes the Expedition easy to maneuver. Gas mileage up around 23 mpg so better than F-150. My best vehicle so far!!
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Easy Peasey No-Haggle Experience!
by RJV4EVER from DealerRater.com
December 3, 2018
3.6 (3897 reviews)
Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!
2017 Ford Expedition XLT Review
Love it
by Hawkish from WA
March 3, 2019
5
Love my Expedition. Fun to drive. Only complaint is that you can’t turn off the backseat radio controls other than that we could not be happier with our purchase.
Got a super good deal on a Tacoma with these guys. I live in Albuquerque and they picked me up from the airport and literally was in and out of the dealership in 30 min, it was a cash deal and it was so nice to have the dealership understand that up front. No pressure at all to buy any other products as everything was negotiated prior to me showing up. There is always that concern buying a unit sight unseen but as soon as I showed up and I saw that the truck was clean clean clean. Hopped back on I25 South and had no issues whatsoever. Truck really feels and looks new, especially the interior, I cant believe it is used. I can still smell a hint of that "new car smell" when it heats up a little outside when I get in. Have had for a month now and am still loving it. These guys are straight up, I dealt with Nachie, the GM, as well as Victor in Finance, and Rafael and Jesus in Sales, all were very helpful, friendly and most importantly ALWAYS got back to me in a timely manner. Save yourself from the big franchise lots and stick with this independent. Thanks again!!!
2018 Ford Expedition Platinum Review
Top of the line SUV for what you pay
by Dm@Xi84 from Cookeville TN
April 2, 2019
5
For what I’m paying the 2018 (and on) Ford Expedition is incredible. The performance the look (interior and exterior) is awesome. This thing continues to surprise me. It beat the Cadillac Escallade in a video I watched recently in almost every category!
It seams to be really clean , everything works , good all around . Good gas mileage for that large of car it is an Xl but didn’t see that in the list. Has 4 wheel drive still getting use to because it’s a little taller .
I had an amazing experience working with Christopher Passio. He did an excellent job working out all the details, extremely caring, friendly and funny. Thank you so much for finding me the perfect Traverse!
2017 Ford Expedition XLT Review
Best car we’ve owned in a long time
by BrianK from El Reno Ok
January 15, 2019
4
Going from a buy here pay here 2007 expedition, makes this car a dream car. Power. Reliable. Good fuel economy. Pretty happy with it. Wish it had a few more bells and whistles, but that’s nothing compared to the ease of mind of having a good vehicle.
Kahley with services was great! We called ahead and she listened to our needs. When I got there she got started right away on our fix which ended up being more complicated than I originally thought. The wait time was only 30 minutes and the waiting area was nice with Tv's, snacks, and comfortable chairs. I was very impressed!
What an outstanding day!! First off let me thank Kerri Smith for doing an outstanding job and to Phil Long for having the best selection / prices in Colorado. This is my 2nd truck I???ve bought from Kerri and it won???t be my last. If you're looking for a Ford get with her bc she???s one of the best sales reps in the Denver area 🙌🏼💯Thank y???all again for everything.
Bought a truck from these guys and started having some engine issues with it. Called them up and they told me to bring it in. They ended up putting around $4,000 worth of parts and labor into it and didn't charge me a dime. I would definitely go back to them for another used car.
2017 Ford Expedition XLT Review
Comfortable ride and very roomy.
by Carrie from Lexington, KY
January 4, 2019
5
We love our new vehicle. It has all the room we need. It’s a great ride!! The 3rd row has lots of room and is not cramped like other 3rd rows. Love our new ride!!! It’s my dream ride!
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