Used Ford Expedition for sale near Union, NJ

The service department is always excellent. Even though I did not purchase my new vehicle at this location in 2022 (not by choice, but because inventory of new vehicles of my preferred model was very scarce at the time) they still offer all the benefits of the warranty and extended service plans I signed up for during my purchase elsewhere - making for great Toyota brand loyalty. I work closer to this dealership than the one I purchased from, so it was a pleasant surprise to enjoy working with this dealership right from my first visit. I especially appreciate the shuttle service they offer to take me home and back when there is going to be a long service procedure. Also, I have a choice to schedule online or by phone, and I like having both options. Finally, the explanatory videos taken by the technicians when they have finished the job are great to have both at the time, and later at home when I want to review and fully understand what they said once more.

Always prompt and courteous service.Lori is the best.Ryan was very friendly and knowledgeable .Toms Ford is the best

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Robert Caliri made it easy and comfortable to buy and sell my car along with John Dally the manager who are both gentlemen

Great customer service, They went above and beyond, as they kept me updated throughout the entire process"

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

I just purchased a Jeep Wrangler Unlimited from John Bowler. He and Carmine Lofaro (Finance) were great. This is a small dealership but they were not pushy or anxious to sell me. In fact, this was the first out of eight dealerships I visited. Came full circle and happy that I did. As you might expect, out of eight regional dealerships, some felt more like your stereotypical dealership than others. DeCozen and a couple of others were class acts. In retrospect, I realize that the initial deal DeCozen offered was aggressive to get my business. None of the other dealerships matched DeCozen's initial offer. Granted, there is no much financial wiggle room on Wranglers. But DeCozen didn't change their initial offer after I committed as I have experienced before. They delivered as promised and didn't try to take me out of the market prematurely. I love the vehicle. Would highly recommend visiting DeCozen if you are in the market.

I absolutely love this vehicle! Exactly what I wanted my family to have for our road/camp trips! Edin really did a great job with this one fo sho! Keep it up!

I bought a 2023 Ford Explorer from Route 23 Automall. From start to finish the process was transparent, quick and easy. The sales manager, Solomon, went above and beyond to answer all of my questions and make me feel as comfortable as possible with my purchase. I did not feel pressured in any way unlike at most dealerships. It was a pleasure doing business here and I highly recommend buying a car from Route 23 Automall!

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Don’t know how they did it, but even the paperwork was fun. We were joking and chatting the whole time. I didn’t just leave with a car - I left feeling like I had a great day. I’m definitely coming back.

Go to DANNY!!! I want to express my gratitude and let you know that I am extremely happy with the service I received at the car dealership. The whole process of getting a new lease was smooth and efficient. The staff is friendly, knowledgeable, and went above and beyond to answer all our questions and address any concerns we had. I truly appreciate their professionalism and dedication to ensuring a positive experience. Thank you for making the process of getting a new lease enjoyable and hassle-free! Btw this is our 5th lease at QAM!!

Had a vehicle delivered from elsewhere and a good experience. Quite a lengthy process but the sales rep was much easier to deal with than at conventional dealers. Would return.

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

Excellent sales and customer service, was a quick process and was a pleasure to deal with. Highly recommend

Dropped off truck they sent a uber to take me home . Which made it much easier for my day. Also followed up on the repair and got it back to me quickly

Very easy buying process, very nice staff they truly make this can be stressful process stress free and relaxing which is really important coming there after work

This is a comfortable, reliable and very safe SUV. This is our second Ford Expedition in our family. We had our last Expedition for 17 years (a 2003) and are now ready to get a newer one.

Eddie, Alex, Tyler were very accommodating even with a walk-in customer like me. Their cars have been pre screened so guaranteed you will get a quality and reliable vehicle. Recently bought a hybrid car from them. They are very honest with everything. My local mechanic here gave the car a thumbs up. Their prices are reasonable and the owners and staff are truly about keeping customers satisfied so that they will be inclined to return for repeat business. Thanks Auto Empire for the very positive experience!

This is the 3rd expedition I have owned and I love it. I am never disappointed with the expedition. Very reliable, dependable vehicles. Comfort and Class all the way.

Fasttrack motors has left me very satisfied with their customer service. I very much recommend.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

I recently purchased a used certified GMC Sierra from Sawyer Lyons.The sales and service experience has been outstanding.My salesman,Harold,and George with the paper work were great. Service and parts were also great. This is a fantastic dealership to do business. I highly recommend this dealership.

This vehicle was in very clean good condition. Love the style n color. Very roomy n comfortable. I can haul alot of people n stuff in this

I said, “Budget is $11K, I want something compact, preferably not gray.” Twenty minutes later they showed me two cars - both a perfect fit. No “but if you just stretch a little…” nonsense. They respected my limits and didn’t try to upsell.

This is the 5th Expedition that I have owned over the years. This current generation is a fantastic vehicle which checks all of the boxes. The interior is terrific with plenty of room and comfort, even in the third row for adults.

Ive purchased multiple vehicles here over last 15 yrs and everyone on the team has always been great

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!