Used Ford Expedition Max for sale near Green Hill, TN

Perfect service advisor was great and best customer service ever in all my years of having service performed. Patrick Beall was his name. Cannot say enough good about him!!

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

I took my Ford Raptor in for a routine oil change. Anthony, my service repair representative, noticed a rattle from the engine immediately. It was an issue that needed urgent repair. Fortunately it was covered under warranty as he caught it in time. Had I not had it repaired it would?ve caused damage to my engine and not been covered! A $6-$7k repair was made with only my $100 deductible. I had to leave it for a week but Anthony helped me get a vehicle to use (and I made it to my daughter?s wedding in time). Anthony?s care for their customers is what sets Franklin Ford apart! This dealership is excellent with customer service from purchase to repair. When it?s time for a new Raptor they?ll be where I go again!

Great customer service! Would strongly recommend them for your car shopping needs. Thanks again for the smooth process

First time purchasing a vehicle online. I was quite nervous, but Andre and Chad walked me through the process from start to finish. They actually made the process enjoyable. I am very appreciative of the extra time they took with me in order to make me comfortable. I would highly recommend.

Traded an F-350 Tremor. While the truck could not be beat we needed a softer ride as our needs changed. The ride is outstanding and the handling is superb. The interior space is such a welcome asset. Thanks to Ford for a great product.

I recently purchased a 2025 Ford Bronco from Bates Ford, and I can?t say enough about how great the experience was with Scott Dickens. Having worked in automotive sales myself, I usually walk into a dealership very direct, well-researched, and only when I?m ready to make a deal. Because of that, I hold pretty high expectations. From the very start, Scott exceeded them. Unlike another Ford dealership I visited in Clarksville, Scott greeted my wife and me warmly and genuinely. He immediately grabbed the keys for multiple Bronco trims and colors I was interested in, making sure we could take our time and see exactly what fit our needs. As someone who?s been in sales, I appreciated how he asked all the right questions?focused on ensuring we got what we truly wanted while still moving the process forward efficiently. We ultimately landed on a black Bronco that had just arrived on the lot and hadn?t even been PDI?d yet. Scott apologized that it wasn?t cleaned up yet, but that didn?t bother us at all?it showed how new the vehicle really was. In fact, Scott?s first impression was so strong that while he was grabbing the keys, my wife said, ?We?re buying from Scott today.? Scott kept the experience enjoyable, sharing stories and making us feel completely comfortable throughout the process. When it came time to work the numbers, both Scott and Joey, the manager, were open, transparent, and professional. No games, just honesty and respect. At the end of the day, it was the best dealership experience we?ve ever had. I?ll be recommending Scott and Bates Ford to everyone I know. The 30-minute drive from Nashville was absolutely worth it, and I wouldn?t hesitate to make the trip again.

Very pleasant to deal with. Helpful with every aspect of the purchase. I would recommend sending anyone that I know that it is worth the experience

I had a pleasant experience I was approved for the car I seen on the website and they delivered it to me so that just sealed the deal for me and the person that helped me was Chole

I recently listed a car for sale, and within 24 hours, Chance at Global Motorsports made contact with me. It was almost a completely effortless experience. It literally was, agreed on price, took the vehicle to the dealership (but was offered that someone would come pick it up), a 5 minute test drive, 3 signatures and I was out the door with a check in hand. Just a great experience overall and I give my highest recommendation

I love my new truck. I had so may folks helping me with the purchase of my truck but Ashley Duke made it all possible and even after the sale she is still answering my question and in a very timely manner to boot. Thanks again to everyone who helped. Will

Anthony was great. He was very nice and kind and never rushes when I'm asking questions. Very professional customer service. You don't find that alot anymore.

If anyone is looking for a good car and decent price I recommend music city Autoplex. I had a wonderful experience there very kind salesman that put the people first. I had Jay Mason who took time to explain prices and how system work there. Everyone was kind and patient with me. I give them a FIVE STAR rating ❤️

We had a great experience with Bates Ford and Mr. Scott Dickens. We plant to return to purchase a vehicle for my wife and I look forward to using their service department for my new truck.

Mr. Giovanny Garcia did an excellent job making sure everything was good with my deal and that I was satisfied. I would definitely recommend him!!

Good dealership to work with . I had a positive experience purchasing my vehicle from Bates Ford. I would recommend Bates Ford to friends and family looking for a new or used car.

Tyler help me would definitely recommend him to anybody who is shopping for a car. took good care of me and made the process very easy for me

I was truly Blessed dealing with these folks at Bates Ford. From the receptionist, to the outstanding salesman going above and beyond while helping compare models and finally the management team who set the terms to put me into my dream ride!! What a Great Team of folks at Tony Bates Ford!

I love my new Bronco Sport. It took 4 months to get here, but it was well worth the wait. Chris and Ryan were great in helping me to drive away in my brand new Bronco. I would definitely refer others to this location.

I really like this place. They were hosting a charity event at the time, and it was nice to see the dealership involved in supporting our community. Our sales associate was attentive, his sales manager understood my requests, and the finance manager got me out the door without delay. All in all, the way it should go every time.