Used Ford Expedition Max for sale near Northlake, IL

Had no problem everything went well,I just recommend ,faster communication,between the dealer and buyer,I would definitely recommend this dealership.I came from another state to purchase.

Traded an F-350 Tremor. While the truck could not be beat we needed a softer ride as our needs changed. The ride is outstanding and the handling is superb. The interior space is such a welcome asset. Thanks to Ford for a great product.

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

Facilities are clean. Car checked by CS rep. Anything needed beyond routine is discussed with you. Kept informed of progress on repairs. Everyone is courteous.

Friendly staff. Showroom was super clean. Car was ready for test drive when we arrived. Loved the car and the service.

Had a full tire blowout and needed my car to be towed. The tow came to collect my car from my jobsite and brought it to the dealer with no hassle. I was periodically contacted about my car/service through out the day. My car was ready by the time I left work. Overall great experience for a stressful event.

We bought our expedition in 2022 used with 23k miles. Got the cam phasers replaced right away under warranty. Other than that the only thing needing work was the front axle seal. Replaced under warranty as well. Overall an excellent vehicle. We occasionally get a weird or harsh shift but that happens maybe once a month and doesn’t cause any drivability issues. Lastly, I had to unplug the hands free power liftgate sensor as it had a tendency to close on you while you were loading groceries. Not a big deal to do without imo. The versatility of the interior is top notch if you have multiple kids in car seats. The cargo area is huge on the max. The base stereo could be better but it’s not bad. Comfy on long roadtrips. We have the max tow package and tow our 6500lb boat all summer and it handles it with ease. We average about 16 mpg but we don’t drive it gently. We checked out the suburban before we bought this and I wasn’t a fan of the seat versatility or lack there-of and the very high rear cargo floor.

Very professional and courteous sales staff. Some behind the scenes issues with info I'd received by email being incorrect, but it was solved quick enough.

Always Our experience with Juam Carlos And Marino Dealer is excellent!!! We are happy with 5 new car!!! |||●●||| Thank you again!!!

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

My experience is good but I’m looking for car is hai price But staff is very good and great response 👍

This was the best car buying experience I have ever had. Bryan (sales manager) is awesome and very friendly! He made the process very smooth and did not haggle me through any part. Eddie (finance) was also notably very helpful and friendly. He showed me the warranty but did not give me a hard time or pressure me into anything other than I came for. He even helped me with a discount for what I originally came in for. Overall 10/10 facility, staff and experience!

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

The shopping and buying experience was quick and easy, even pleasant. However a slight issue after the sale took almost a month to resolve. Many promised return calls were never received.

I had an issue with my A.C,had earlier taken it to some mechanic but they couldn't fix it so I thought of taking it to Metro Ford.They were able to detect the problem after some diagnosis and the problem was eventually fixed.These guys have good customer service and their waiting area is really nice.

Had a very good experience working with Sebastian. Got a fair price. Had an issue right away with the Honda Odyssey. Engine light went on but the problem was solved immediately. Turned out the oil was a little low. It was a used car. Machines are never perfect and almost anything can be fixed.

The Expedition exceed my expectations on a full size SUV. My family really enjoy the space. They can't wait to go on a road trip.

We were thinking about purchasing a used vehicle we found online. The salesman who helped us, Zak Ullrich was very nice and personable. Zak took the time to explain the differences in warranties when purchasing used vs. new. He explained our financing options and was INCREDIBLY patient as we tried to decide which vehicle made sense for us (that took some time). He was extremely knowledgeable, not only about the cars they sell but about cars in general. We finally decided on a new Durango and were there after the dealership closed for the night. Throughout it all Zak stayed with us through the whole process. We could not have asked for a better salesman - Thank you Zak!

Great service got the car we wanted, will be recommending to Al my friends and family.

Bill Baroud was very easy to work with. Straight forward, no ?sales? pressure The staff was very friendly and helpful. I am not very sure what else there is to say

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

I had my Outlander serviced at this location and they were able to help us out with great discounts and promotion deals. I am very grateful and highly recommend coming to this location for car services.