Used 2020 Ford Explorer for Sale in Buford, GA

Took delivery of Cedar Wood Restoration???s new workhorse tonight - The Grey Goose. We had shady dealer in AL refuse to dealer trade the first truck we bought after we signed the paperwork, but the team at Mall of Georgia Ford - Alex, Macon and Ken - worked overtime to find and provide business financing for on something even better: an F250 6.7L Turbo Diesel that will be perfect for our rapidly-growing new restoration business for years to come! There???s something special about a business that can take a pretty frustrating and sucky situation and turn it around to over-deliver an even better experience. We should know ... it???s the Cedar Wood way!

I want to thank Tom and Tony for making this purchase (2014 Honda Odyssey ) one of the greatest buying experiences of my life . I have purchased a lot of cars , mostly from Homda dealers but these guys at Mall of Georgia Ford made me and my wife feel like family during the whole purchase . I live out of state (S.C.) about 2 1/2 hrs away and I was able to get a great offer on my trade and work out the financing details before I left after work to drive down with my wife to make the deal. We got there at 7:45 pm and were greeted by Tony and Tom at the parking lot with the van cleaned and ready to go. We test drove the van and signed the paperwork and all the figures were as discussed and agreed on with a prior buyers order I was provided. Tony was so gracious to help us through to finance and delivery with utmost friendly personality and I would like to wish him the best . Thanks guys my wife loves the van and I will defiantly recommend this dealership for friends and family .

I HATE car dealerships! With that being said we had the most amazing buying experience with this dealership! When we first entered the dealership we were quickly greeted by an employee named Kervin (sp?). He was a very nice young man who was new to the auto industry and was polite and professional. After a test drive they quickly appraised our vehicle to see where we were on the numbers. Shortly thereafter we were handed off to Shaun Wilhelmi who spent an entire week helping me sort through multiple vehicles in multiple locations along with coordinating multiple test drives. When I say this man has the patience of a saint I'm not kidding! I am a very high strung, high maintenance buyer and he never once appeared annoyed or frustrated at my constant text messages and phone calls. He even went so far as having a conference call with my husband and myself at 10 pm one night because my husbands work schedule is so hectic! Again he had nothing but a smile in his voice and never once appeared annoyed. He told us multiple times throughout the week that if it takes us a month to find a car that's fine with him because he wanted us to come back and buy from him again! Zero sales pressure! After going back and forth for a week we decided on a 2016 Lexus GX460 with only 2000 miles on it! It came time for financing and there was a bit of confusion regarding our trade in and financing options changed at the 9th hour. I knew the deal was over because it was a very complicated credit matter. I was shocked when after waiting 45 minutes Shaun Wilhelmi came out and said "we got the deal"! Pleasantly surprised the interest rate was 2 points LOWER than initially quoted thanks to the magic powers of the rockstar finance guy Shawn Phillips! Shawn P was also great comedic relief during an otherwise stressful time signing loan papers!!! Last but not lease Danny (sales manager) was very involved in the entire transaction and did everything he could to win our business including a "we owe" for a trailer hitch install on the new SUV. I can't say thank you enough to this fine group of folks. We have spent years working with a dealership down the road but I can tell you from here on out we will only deal with ALM for future purchases and we will tell all of our friends, colleagues and family to do the same! I would totally vote Shaun W. employee of the year!

I made 7:30a appt for oil change and trim replacement for 2012 Tundra. Arrived on time and was taken in within acceptable 5-10 minutes. Parts assistant found tailgate trim piece in stock and notified service assistant. Oil change and trim replacement performed in one hour. No labor charge for quick swap-in of trim. Check out was fast. *Chik-Fil-A sells food and drinks here. I ordered a chicken biscuit and orange juice. Dealer transport van took me to local Starbucks. Appointment was uneventful and completed reasonably quick.

The personnel at Andean are polite, professional and always strive to make your wait time as short as possible. They also listen well to make sure they are meeting my expectations.

Thank you Brian Murphy and Green Ford of Gainsville for hooking me up in my new ride, 2017 Ford Focus. I wanted a newer used car with low mileage, a hatchback, and back up cam. I was in and out in less than 2 hours with exactly what i was looking for. The least hassle car purchase ive ever made. They got my car payment in my price range, below $300/month and with a really good interest rate. Im a very happy customer. 😁👱???

Listen- if you want to do business with a great , straight up person who does not jack you around like the other ???fine folks??? seem to love to do- go online- request Kim Porter . She will work to get you the deal you want. No games. Awesome experience. Love my 2018 Silverado!

After meticulously searching through vehicles and many dealerships, I found the vehicle calling my name at ALM on 05/25. Anxiously, I went to the dealership that same day, met with sales lady Shanta who was absolutely AMAZING throughout the entire process :-)....she restored my faith in car salesmen again :-) She pulled up the vehicle I inquired about, we went for a test drive and I fell in love with the vehicle, but what was even more enjoyable about my car buying experience, is that Shanta wasn't being too aggressive or trying to get me to buy a car right then, and she actually advised me to sleep on my thoughts and let her know whatever I decide. Well...later that day, I made my decision, called Shanta and told her that I'm ready to make my purchase. She sent me the link to fill out the application, once I completed the application, I went back to the dealership the next day and was trading in my old car and driving away in my new Lexus in about 1.5hr and that is how I LOVE doing business. ALM has gained a new loyal customer. THANKS SO MUCH SHANTA for your professionalism, honesty, and awesome customer service :-)

In the market for a new or used vehicle? Go see Keon Hall. My wife and I have had irritating experiences with car dealerships in the past. Scripted, impersonal. Keon was none of that. He even laughed at my poor attempts at humor. He was very patient with us even though we test drove several cars and lots of questions. Next time I'm in the market for a car, I'll call Atlanta Toyota and ask for Keon.

This was the 3rd car I have purchased at Jim Ellis in the past 2.5-3 years ( New 2016 Vette, Certified Used 2014 Suburban, and now 2018 Volt .. 2nd one) and typically I'll work out the deal before I walk in the door. This car was a little different given the fact that the car had to be sourced from Alabama and the timing didn't allow for that. I felt like I got a taste of the typical back and forth negotiation plus hang around and wait car buying experience (didn't experience at all with my other 2 purchases). Not a bad experience by any means and Reggie is always a pleasure to work with. I had a question around the $7,500 EV tax incentive and how it was applied to the leasing numbers that I couldn't get a straight answer on. From researching after the fact, it clearly states that the finance company gets the incentive if the vehicle is leased and not that I can do anything about it now, but I wonder if GM Financial applied it or not. On my last Volt lease the MSRP was more than this one, same terms were applied (39 months, 12K miles, $2-$3K down) and my monthly payment ,even with the insane (at the time) GA ad valorem tax added, was less than this lease. The residual was higher (around $21K) but I also remember the 2014 losing a TON of value and only being worth around $13K when the lease was up so maybe GM learned their lesson from the last round of leases. Regardless, overall it was an excellent buying experience and I'll continue to recommend and refer my friends to Reggie. Great Job!

I have purchased many cars in my 57 years; however, more recently, each time I bought a car, it seemed to get more confusing, more time consuming, more wasted time chasing "internet deals" that turned out not to be deals at all, salespeople refusing to give me an "idea" or "ball-park" price without actually meeting face-to-face or simply not listening to what I was trying to say..??? This all changed when I spoke with Kevin at Atlanta Luxury Motors (ALM). Kevin listened so well that a couple of times I thought my cell phone had dropped the call???. but after Kevin summarized what I was asking for and offered a few tips on the warranty questions that I had, I knew immediately that not only was he listening???. he seemed to really care. We talked about my budget and he provided with several car options that were, quite frankly, almost too good to be true! Still "leery" from recent auto purchases???. I was imagining the quintessential "GOTCHA" as I drove to ALM to look at the car options that were presented to me on the phone. I was with my Wife and Daughter as the car purchase was to be for my Daughter to drive back and forth from school???.. I literally playing out all of the horrible possibilities of "bait & switch", "high-pressure", tag-team Manager "take-over" sales gimmicks and the most dreaded???.. finding out the deal you made with the Salesman & Sales Manager isn't the same deal the Finance Manager presents to you, thus starting the negotiations all over again???.. followed by endless "up-sell" and "add-on" pitches. It was a very cold day when we arrived at ALM???. Kevin had the car washed and warming-up when we arrived. After offering us hot beverages, Kevin gave us an overview of the features of the car and went for a test ride with my Daughter driving??? during the test ride, Kevin pointed out the safety features and accessories of the car while asking for her "candid" input as to how the car was handling, breaking and performing. After returning to ALM and my Daughter's approval of the car, Kevin had her current car appraised??? her car had a "DSC Traction Control" warning light on and the car had some nicks & dings; therefore, being that the car we were looking at was well below market value???. I was waiting/expecting a "low-ball" or unreasonable trade-in offer. I couldn't have been more wrong as Kevin returned with a trade-in offer that couldn't have been more reasonable and well above what I was expecting. After applying the trade-in to the price we agreed upon earlier, we headed into the Finance Office where we met Eric???. My Family's experience thus far had been so absolutely enjoyable??? the pessimist in me was still waiting "for the shoe to drop"???. Once again, I could't have been more wrong as Eric presented a couple of finance options???. some of which were lower than the offers discussed when putting the pricing together with Kevin. Eric effortlessly prepared the documents (with a short delay to change a printer cartridge) then explained each of the documents in easy to understand terms while patiently answering all of our questions???. Eric turned out to be very professional, competent, warm, friendly and quite entertaining???. as I cannot remember ever "laughing", as we did , in a Auto Dealer's Finance Office. This review is one of very few that I have ever written and although it has turned out to be much longer than I anticipated writing??? I feel as if I owed it to Kevin, Eric & ALM for making my Family's car buying experience such a pleasurable one! Not only did I get an AWESOME price on an AWESOME automobile???. I really feel like I met some AWESOME new friends that make me smile! I would highly recommend ALM to my Friends and I cannot imagine buying a car again from anyone else???..

I was greeted quickly and they provided quick service. Coffee in the waiting area and Fox News on TV. All that I need!

I absolutely love this dealership. I had the best sales rep. James Phillips made me look like a pro at buying cars. He listened and helped me get in the car I wanted. He wasn't pushy or try to push me into something I didn't want. I was in and out of the dealership in record time. It actually took me longer to get insurance then to fill out my loan paperwork. James Phillips is so great! Ladies you can buy a car and be treated with respect and like royalty. I came in with a few challenges on my credit and still got the car I wanted. No settling! I got a great deal! I came home to my husband and 3 sons and they were extremely impressed. I am on cloud nine. Thank you James!!! I love my new car!! I have no doubt I will be returning to Hennessey to buy another car and seeing James again.

Great service and great customer service. My car is always returned better than i had it

I could not deal locally with the Ford Dealerships in Augusta Ga. However, upon contacting Hennessey Ford in Atlanta I was contacted by John Jones a car salesman for the facility. He was honest, above board, great communicator, knowldegeable, and customer satisfaction was his goal. My interaction and response from John Jones was the best relationship I have had with a car salesman over the past 50 years. Truly outstanding and above the best process ever than I can recall. John Jones is mission oriented a no nonsense guy who can deal with a reasonable balance between the dealer and the customer expectations.

Jay Kimmel got me in a car that I absolutely love to drive. He listened to what I wanted in a vehicle and led me right to it. He negotiated the best deal possible and while we were at lunch got the paperwork ready. We came back from lunch and signed the paperwork, which btw the "paperwork guy" is great, and left the dealership within 15 minutes! Thanks Jay and Chestatee Ford!

We have purchased several cars from Jefferson Motor Company, knowing having a good service department is an important part to consider when purchasing a vehicle. We had actually looked at this 2016 Explorer on an earlier date and decided a couple of weeks later to 're-look"....My husband wanted me to be comfortable with the decision of purchase and the car.(Having me go over numbers and paperwork, as well.) Israel Pruitt assisted with the test drive, making sure I was familiar with everything on the car and he explained all the "paperwork" end of the deal. Israel made the purchasing of this car easy for us! We are impressed with the improvements that have been made, since the previous model Explorer we owned.

Excellent customer service. We have had all 3 of our cars serviced at this location. Very friendly and work was done in a timely manner.