New and Used 2020 Ford Explorer for Sale in Heath, OH

I didn’t actually go to the dealer. Contacted them in line Dave Terry was so nice even offered to bring car to me! I was impressed.

I've been leasing from Mathews Ford for over 5 years now. It's always been a great experience and that's why I keep coming back. But this year was excellent. I just recently turned my Ford Escape Lease in a few days ago and leased a 2017 Ford Fusion which I absolutely love. But Tom Willard really made the leasing experience perfect. I told him exactly what I wanted and he made it happen. And I can't thank him enough for everything! I highly recommend Tom and Mathews Ford.

Cost was more than anyother place. Was told 60.00 then after there 149.00. Next time do myself. Parts way over priced. Screws for fender 4 screws and 4 clips ....$20.00

Dick Masheter Ford is an awesome place to go, if you want excellent service from the sales staff all the way to the repair shop. I wasn't ready to purchase a car yet but will definitely go back to Dick Masheter Ford when I am ready. The staff is friendly and knowledgeable when making repairs to my car. I will recommend this dealership to my friends, family and co-workers.

Dick Masheter Ford was a great experience from the sales people to the service center. Everyone was very friendly and willing to help answer all my questions. I am not ready to purchase just yet but will definitely be back when I do decide to buy. The service center employees were exceptional in their knowledge under the hood. It is nice to be able to take my car in for repairs to a place I can trust to not get taken advantage of because I am a woman. I will definitely recommend Dick Masheter to my friends and family.

My fiancé was looking for a 7 passenger vehicle and Honda was asking for a lot of money to buy out her leased minivan. It needed tires and brakes on top of that so we decided to shop around. After numerous test drives and pushy salesmen, we felt pretty overwhelmed. That all changed when we went to Dick Masheter Ford. We were greeted by Tom Isaac and he sat us down and went over our needs first. We explained that we needed and what we didn't need. Tom took notes and found the Ford Explorer that fit our budget. He didn't try to get us into something with options we didn't need. We ended up paying less for a brand new SUV than what Honda wanted us to pay for a three year old minivan that needed $2000 worth of repairs. We were so happy with Tom that we went back two months later and traded in my Jetta for a new Focus. It also needed a bunch of work (those foreign cars are EXPENSIVE to repair) and I was completely upside down on it because I didn't shop around when I bought it and got taken to the cleaners. I ended up getting a brand new Focus with all kinds of options that my VW didn't have. With 0% financing I still lowered my monthly payment. I even get $5 oil changes as long as I own it. Tom Isaac was fantastic. He fought to get me the most money for my trade in, he didn't play any games, and he made us feel at ease. He even told me where to find the best Thai food on town, which I am eternally grateful for. It really says something when you are there to get an oil change months later and Tom still remembers your name. I send all of my friends to go see him when they need a car.

My husband and I recently purchased a new f-350 from Ryan at this dealership & buying experience was awesome! They did not have the exact truck we were looking for so Ryan went on a search & found the perfect truck that had every feature I had asked for. & He had it at his lot within 24 hours! Not to mention, we got an awesome deal on this truck! He was lower in price by almost 3k$ than dealers within a 200 mile radius! He has gone above and beyond for us on this truck! HIGHLY RECOMMENDED!!!

Thank you all so much for your exceptional work with my son's first car. Jim Hamilton was our salesman in 2015,the first year of our lease, and he is our salesman 3 years later for the purchase of same car. His efforts put both my son and I in a perfect comfort zone, allowing us to make what I think of as a favorable selection of type car for a new driver. This car has a higher safety rating than my Mercedes. Really pleased with that. Again, Thank you for the outstanding effort! I really appreciate your hard work seeing to our needs.

We purchased a used Ford Explorer on March 11 2017 and the experience was better than to be expected when shopping for a used vehicle. I contacted Brad Craver via phone after seeing an Explorer that was listed online. Brad assured me that the vehicle would be there and ready for a test drive upon arriving. When we arrived we were greeted by several employees with smiling faces and directed to Brad who was keeping his word and preparing the said vehicle for a test drive. Once talking with Brad face to face we had realized that we would be looking at more than just one Explorer because there were so many on the lot that fit our needs and he didn't want us to choose one without seeing/driving them all. He was very knowledgeable about the vehicles during the test drive and while walking the lot and helped us to narrow the feild in finding what we wanted. When it was all said and done there were other salesman and management helping to get our needs met and keeping things flowing so that we did not spend endless hours of down time waiting for the next vehicle to drive and they even verified that the vehicles of interest were not in prior accidents etc. We felt as though we had found the best dealership all the way around to look for what we were looking at purchasing . At one point we were even told we could take the vehicle over night to help with the decision. When all was said and done my wife and I found the vehicle that was best fit for us and did not have any pressure buying the vehicle. We were offered more for our trade in and a more competitive price on the one we purchased. We even were financed at a lower rate than what was offered at a dealer we looked at earlier in the week. All in all I would love to visit this dealership again when I am ready to replace my current vehicle. Thanks to all that made this possible for me and my wife and thank you more for making us part of the Dick Masheter family.

Dick Masheter Ford provided the best experience I have ever had when getting my new Ford Escape. They were attentive to my needs without being high pressure. My salesman Jim Franklin took the time to listen to what I had to say and spent the necessary time to find a vehicle. The $5 lifetime oil changes are a great bonus. They worked as a team during the whole process from Joe Lee who works in the E commerce department with Jim to the sales managers Bill and Gene, Eric in the finance department took the time to explain all the paperwork to me. Will buy vehicles from Dick Masheter for life!!!!!! It is true; he is "My Friend Dick Masheter"

No pressure and very friendly staff! I highly recommend checking into Dick Masheter Ford for all of your vehicle needs! They had a huge selection to pick from which made my decision really hard! Really loving my Certified 2015 F-150!

I needed to turn-in my ford lease and buy a replacement and was starting late in the process. I checked online and found the car I wanted on Masheter Ford's site. Working with Jim Franklin, I was able to make the deal I wanted and do the transaction in just a few hours... Totally painless and very fast. I highly recommend Masheter Ford and Jim for your next vehicle purchase

My experience at Dick Masheter Ford was like non other-the customer service is truly outstanding and they really go above and beyond to make your experience wonderful. Tom Isaac just sold me my new car and i LOVE IT! I will forever be a Dick Masheter Ford customer, thanks again Tom!

We went in with the intention to look for a truck for my husband - with the idea if I found something (mustang) I loved and the price was good on both, we might 'eventually' buy 2 cars. "Big Might". We spoke to one other person who was busy with other customers. He referred us to Kayla - and I'm SOOOO glad he did. She was exactly what we needed. Knowledgeable, straight forward and patient. Kayla took us both around - showed us truck_-(one and done) and dozens of Mustangs. I was actually surprised at how knowledgeable she was about BOTH vehicles. I felt she really helped us both pick out the truck/car we wanted. My husband had already located the truck he wanted on-line but we couldn't find it. Kayla tracked it down and had it brought outside the showroom. SOLD - stopped looking for trucks. Onto the Mustangs.. I looked at so many! I wasn't 100% sure what I wanted. But Kayla helped me find the car I didn't think I could leave without! Then Melissa jumped in and helped us (along with the misc. 'person-in-the- back-running-numbers') look at a dozen combos of lease/purchase options for both. Could we really do this? 2 cars? We had a car to trade in and felt solid about their offer. We were there for many hours- with a 7-yr-old - on a rainy day - almost to OSU game-time! The entire staff was fun and helpful- even gave us hotdogs/brats! It was a LOOONG day. Frank took over- it was past closing-OSU game was starting.. Frank got us through 2 sets of paperwork. He explained things in detail-but quickly. During this time, Kayla stayed and got our cars ready to roll. Kayla pointed out an issue with my Mustang (I wouldn't have seen it for weeks). She made arrangements to have me come back and get it fixed. At the end- we left the mommy SUV at Ricart and left with 2 new vehicles. It's been a little while since the 'double-purchase' and first payment has been made on one. I still feel GREAT about our vehicles (I can't say 'cars' -it would offend my 'truck-owing-hubby'). I am ecstatic about our purchases! I don't have buyers remorse and I never felt pressured - by anyone. Kayla was straight-up and we knew what we were getting. We had a budget - we stretched a little - I mean... we bought 2 cars..er vehicles. But in the end both the hubby and I were happy. Still happy. I don't often write reviews - (I'm making up for it in word count) - but this was a big purchase and I feel like Ricart and team the difference. I would go back there anytime and would absolutely recommend to anyone.

After having bad experiences with two Ford dealerships with salesmen who were less than competent, we drove almost 3 hours away to Ricart Ford in Columbus. What a wise decision we made. Prior to our visit, we had shopped online to pick out the F-150 XLT that we wanted. Price and rebates factored into our decision as well. When we arrived, they had greeters at the door to direct us to who we wished to talk to. The salesman talked with us about what vehicle we had come to see, and let us take a test drive on highway and in the city. Jay was our salesman. He was friendly, honest and personable. After deciding to purchase the truck we liked, Jay called Melissa to come and discuss price, loan percentages, and rebates. Melissa too, was honest, friendly and personable. Once we shook hands on an agreed price for the truck, we were taken into Jason to finalize the finances and signing of all remaining papers. Jay, Melissa, and Jason all answered our questions with knowledgeable answers. They never said "I don't know, I have to ask someone else". They would say things like, "Jason can help you with that when you go in with him to sign the papers." My husband and I have bought new cars and trucks several times in our lives and though we have had good experiences along with bad ones, we have never had such a good buying experience as we had with Jay, Melissa and Justin at #1Ricart Ford. I can tell you, I would drive for 2 days, if needed, to buy from Ricart again. We definitely will be back for more. There was a small error, but it was corrected immediately. We paid additional for rubber floor mats rather than the standard cloth ones. The mats were not in the truck. My husband called Jay. He apologized, put them in the mail immediately, and they arrived at our house in 2 days. It was a minor error that had been overlooked and they corrected it with no hassle.

We are 6 time repeat buyers at Ricart, with 3 of those purchases being with Ben Keeran. Ben is a real guy, not the stereo typical vision we all have of car salesmen. Ben is just like a us - a hard working guy, supporting and raising his young family. We understand he needs to make $$ from his sales, and he understands we want to save $$ on our purchases. Ben has never done us wrong and I'm so happy with my 2018 Ford Escape.

I went out to Ricart last week & Jay gave me a great experience! Helped me pick out the perfect SUV & showed me all the new technology on my escape ! I recommend him & Melissa Figgins (his manager) when you're out on the lot they will take their time and make in a easy experience for you !! Thank you guys I love my new Escape 😄

May 1, 2018 the sun was out and I thought maybe I will buy a car today. Once on the lot Jim Liebhart came out to greet me. I told him I didn't need a car, but I just wanted to walk around and see what my options were. Jim was very pleasant and not pushy. After taking my information we began to look at cars. I walked away with a new car! My overall experience with everyone at the dealership was awesome! Satisfied Customer, Linda Slocum

Came to dealership to purchase our new 2016 Ford F150. This is our 3rd auto purchase from Ricart. Melissa Figgins and Tiffany Hay delivered great customer service! Even though Tiffany was new and training, we did not have a long wait, was treated with respect and professionalism. Couldn't have asked for a better experience! Was a great feeling to get to help Tiffany with her first sale! Congrats :)

Collin was very down to earth and made me comfortable during the entire process. During test drive he was very knowledgeable and professional allowing me to experience every feature of the F150 without being pushy. Highly recommend dealing with Collin for a great buying experience. This is also my second time working with Josh Rice the sales manager, polite and professional as always. These 2 are not only great sales professionals but quality people.