Go see the Magic Man, Nick Burns!
December 3, 2018
This past December I stopped into Suburban Ford of Ferndale with my four-year-old daughter in tow to passively check out new cars. At the time, I was driving a 2013 Ford Edge Sport which I had considered swapping out for something a bit smaller and more cost effective. Nicholas Burns greeted me, listened our circumstances, the desire to downsize and where I wanted my new payment to be. I couldn???t spend a whole lot of time in the dealership that evening, as I had mom business to tend to. Nick was super understanding, let me know he was going to keep working on a deal for me into the wee hours on the night if necessary and to expect a call from him regarding my options. Less than 24 hours later, I was dropping off my edge and picking up a brand new 2017 Ford Fusion SE the following afternoon, a roughly $200 drop to my monthly car payment and 0% interest. I was blown away, I owed more money on the edge than it was worth and trust me when I say my credit had seen better days. Nick Burns, the Magic Man and his manager Mike somehow made it happen, the result? Easily the best customer service and car buying experience ever! The car Nick put me in had exceeded my expectations and all I had to do was literally tell him what I wanted, stand back and let him work his magic! Thanks again to Suburban Ford of Ferndale, you guys rock!