Used 2023 Ford Explorer for sale near Oxford, MI

Service not friendly tried to get oil changed twice turn ed away without options I went to ferndale location great service

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

I called, test drove the car on Wednesday. Thursday was thanksgiving. I got a call, text and a email. Letting me know that I can come get my car. Jimmy white took care of me. I test drove it on my break from work. When I walked, 5 or 10 minutes later I was taking on what I felt was my new car. The CLA Mercedes Benz, 2014 looked just like the photos online and drove even better. The process was super smooth. I pulled over to complete the loan info. When I returned to the dealership, I told Jimmy that I put the application in for the car. That evening I received an email saying a lender has pulled my info. The following working day. I was driving off the lot in less than a hour from the time I arrived. Great job Jimmy and Royal Oak Ford!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

I would like to commend used car salesman Will Dennis for being kind, friendly, and helpful while finding me the right car. I was injured and the extra service was very appreciated

Not quite like my previous visits to Avis Ford. Main issue is that the whole process took way longer than past visits. Some of it was beyond the control of Avis Ford, some was just unforeseen until that moment. But it was a real test of my patience. My dealer as usual was great, the process not so much.

Great Dealership! The whole team is a pleasure to deal with. Sales, service and finance are all great to deal with. Been using this dealership since I moved to the area never had 1 bad experience here!

Martin was very helpful and patient. Love my new Bronco. He kept in touch with us while we were waiting for our car to come back in.

I went to Shea Buick GMC because their inventory of preowned vehicles had many selections of the models that met my needs as far as mileage, year of manufacture and price. I actually bought the vehicle I had been the most interested in since March. I made an appointment, the salesman met me at the door and had the vehicle I was interested in with the air running ready for a test drive. It was perfect! We added a tonneau to the package, agreed on a price for the trade-in and the purchase price for the truck I bought. We arranged for the insurance, the installation of the tonneau and for a pick up time at my convenience. All was done in a matter of 2 hours! Everyone I worked with was kind, focused and professional... the efficiency of the transaction speaks volumes to the dedication of Sheas' staff!

Mike W.Awesome!4 time returning customer! Always informative!! Explains all the new features.Keeps in touch!

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

The staff were friendly and helpful, professional and knowledgeable. I would recommend Serra to others. I had to have my car towed for repairs. They were timely in reaching out about the status of my vehicle and potential repairs.

Mike Wiebelhaus was my salesman and has sold me several vehicles over the last several years. His professionalism was second to none. He gave me exactly what I wanted and was able to keep me at the price point I asked for. I will only buy cars from Mike.

Holly was absolutely amazing. Her customer service skills were incredible. The wait time was minimal, I had a oil change.

Gordy Johnson is the absolute best salesman there is. I’ve been coming to this dealership and dealing with this salesman since 2013!

Dealing with a no-pressure sales environment at Car Dome Auto Sales was a welcome change of pace. Without hovering over me or pressuring me to make a choice, Drew showed me the automobiles I was interested in. It was a nice experience as I thought I was in charge of the procedure. Drew's strategy is just what I was searching for. I'm happy I bought my automobile from Car Dome Auto Sales.

Dropped my truck off around noon for a replacement windshield and door latch recall they called around 3pm all repairs finished wow fast also took time to show me a future purchase not ready to buy yet but took the time with me anyway

I was kept informed and treated very well. The dealer took care of the problem efficiently I would recommend them and use again for all my auto needs

We have worked with Trevor Wortman for more than 10 years whenever we are ready for our next lease car. He is a tremendous representative of the dealership?extremely knowledgeable, patient, helpful, courteous and is very timely getting questions answered! We have recommended him to our friends.