Used 2023 Ford Explorer for sale near Richmond, IL

The best car buying experience I've had. Tristan and Joseph worked hard to deliver the vehicle I wanted and a price with financing that i could afford! No pressure, no games. I would definitely recommend

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Did everything as explained with no surprises. Work was done in a timely manner! Found a repair I was unaware of and took care of it saving me a future problem.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Service Department is top notch. Techs do great work. Happy to have them around. Keep up the good work!

Our salesperson, Robert was the best. We never felt more taken care of; Robert has great customer skills. As a former customer service worker I look for this. We found the car online, Called LL and Robert showed us the vehicle that afternoon. We loved it! The process was smooth and easy. We had to find a PNC bank in the area and he helped us find one. We went to a Honda dealership to get a key made as the car we bought was not a Lincoln. The customer service there was atrocious and I never ever want to go there again. I knew I had to write a review for Robert at LL as I want great customer service rewarded. Thanks again for a good experience.

Great people to work with. Got my truck for a great price, got a charitable amount for my trade in, and never felt pressured at all about anything. Everyone went out of their way to make the process as painless as possible.

They really made this a smooth experience. Especially when it came to the actual purchase of the vehicle. We dealt with Nick as our sales person and he was great at communicating with us and insuring any needs or concerns were addressed.

Nice and all staff are very friendly, and everyone there was so much fun, and Ed Wanland have a great time to work out for me. Thank you

Service team thorough and helpful. Efficient check in and updates provided throughout the service. Nice to be able to select the service person when setting the appointment.

This is a longer review, so you may want to find a comfy chair and get settled. Hydrate if needed. Stretch first. We’ll wait. We came in to buy a Jeep Grand Cherokee and somehow walked out with so much more — including a valuable life lesson about always accepting free popcorn. Let’s start with our salesman, Jake. He was refreshingly… normal. Not pushy. Not lurking. Not hiding behind a potted plant waiting to pounce. We were originally just at the dealership to get our old clunker serviced, and Jake bravely approached and asked if we needed anything. From there, we had the usual small talk, test drives, and all the classic “so what do you think of this one?” moments. They didn’t have the exact Jeep we wanted, so they went out and got the one that checked all of our boxes. Jake got it to us almost as fast as a Jimmy John’s sandwich which is impressive considering this was an entire vehicle and not a turkey sub. Then came everyone’s favorite part of buying a vehicle — the financial reality portion of the program. You know it’s about to begin when they offer comfort items like popcorn, water and soda. That’s when you realize this is not a negotiation… this is emotional support snacking. For reasons we still cannot explain, we declined the popcorn and bravely entered the pricing discussion unprotected. During our otherwise calm back-and-forth conversation, a nearby customer began expressing their feelings… loudly… and with extremely creative vocabulary. We’re talking colorful. You could have painted a full mural with this guy’s monologue. If passion were measurable in decibels, this guy was setting records. This is when we realized our true mistake — which had nothing to do with buying the Jeep… and everything to do with declining the popcorn - as we were clearly also getting a live theater performance. The entire staff handled the situation with impressive calm, professionalism, and patience. Special shout-out to Brandon for composure that deserves its own award. Possibly a medal. Maybe a parade. A few days later, it was time to sign on the dotted line — which brought us to Bob. Bob was so entertaining and engaging that we temporarily forgot we were making a large financial commitment. I’m fairly certain that’s a rare and valuable skill that has been crafted over many years in the car business. Before you know it, Bob will even have you signed up for the VFW and guitar lessons. He’s that skilled. Finally, pickup day arrived. This time we were prepared. No more popcorn-related regret. We secured the Jeep… and the popcorn. Order has been restored. Lessons have been learned. Highly recommend Jake, the entire team at Miller Motors, and the popcorn.

Such a great place to buy a car, whatever you are looking for, very easy people to work with and no pressure at all. I have now leased 3 vehicles from them and its always been easy!!

Another fast and successful visit. Stayed while the work was done and waiting area was great as usual. Work took less time than expected which is also a bonus. Ashleigh did a great job keeping me in the loop.

Everyone was friendly. Took care of what needed to be done. Didn't have to wear a mask. Made sure i was ok and didn't need anything since it was longer than expected with brakes

Vira was great. 10 out of 10. Ask for her for sales. They made the numbers work. It didn’t feel like I was being raked over the coals. They made it conversational not like pulling teeth.

Thank you for the great experience Everardo. Will definitely recommend to friends about Gillespie ford.

Every one I met here were extremely nice and very welcoming, they answered every question I had and I would definitely recommend this place for vehicle shopping.

I love the Napleton-Libertyville guys! Rich was our sales guy. He was so easy going, listened to what we wanted and made suggestions without being pushy. He helped us get the best deal! Bob made the finance process run smoothly and took the time to walk through all our questions and concerns while also being mindful of our time. Overall, I’m very impressed with the customer service at Napleton

Marios was my sales person and was very attentive. Highly recommend the dealership. Very professional and would recommend.

My name is frank dichristofano and I own a 2015. On August 7th I needed routine maintenance done to my vehicle. So I always I had the work done at mcgrath honda of elgin . Because they are the best Honda dealership. There have the service department and they are always very professional and courteous and put the needs of the there customers first. When my vehicle is being work on I know my car is in hands. Because there mechanics are the best and they always such an outstanding job with my vehicle. So thank you to everyone at McGrath Honda!!