Used 2023 Ford Explorer for sale near Richmond, IL

Thank you very much for Greorge Adam who help me with my car .George is very profesional and very helpful .Great job!!!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Tyler and Mohammad good sales team they went above and beyond to help me thanks for good service I would recommendthem for buying new car

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

The staff is very friendly and helpful. They services my vehicle quickly and sent me a report with what the service check found and what they recommended

Mike Ascencio was very great to work with and helped me out with everything I needed!

Service team thorough and helpful. Efficient check in and updates provided throughout the service. Nice to be able to select the service person when setting the appointment.

Our salesperson, Robert was the best. We never felt more taken care of; Robert has great customer skills. As a former customer service worker I look for this. We found the car online, Called LL and Robert showed us the vehicle that afternoon. We loved it! The process was smooth and easy. We had to find a PNC bank in the area and he helped us find one. We went to a Honda dealership to get a key made as the car we bought was not a Lincoln. The customer service there was atrocious and I never ever want to go there again. I knew I had to write a review for Robert at LL as I want great customer service rewarded. Thanks again for a good experience.

If Maurice were a super hero, his super power would be making great deals happen. He was friendly, helpful, informed (and don't even get me started on his accent)! I never once felt pushed or pressured. I am 100% convinced that the great deal I got would not have happened without Maurice. Aside from that, it is a rare salesman who makes you feel like he is really ON YOUR SIDE. I'll keep it short - he's earned my trust and that is the ultimate compliment I can give.

Another fast and successful visit. Stayed while the work was done and waiting area was great as usual. Work took less time than expected which is also a bonus. Ashleigh did a great job keeping me in the loop.

Nice and all staff are very friendly, and everyone there was so much fun, and Ed Wanland have a great time to work out for me. Thank you

Great people to work with. Got my truck for a great price, got a charitable amount for my trade in, and never felt pressured at all about anything. Everyone went out of their way to make the process as painless as possible.

We’ve been going to AH Ford for years and multiple cars. The sales and service teams are exceptional. The new truck service center has been great for my F150 scheduled services.

Eduardo gave me an amazing service at the dealership and helped me find a car.

Did everything as explained with no surprises. Work was done in a timely manner! Found a repair I was unaware of and took care of it saving me a future problem.

Salesstaff were friendly and professional. All who I talked to were very polite. I have no doubt that this will be the same when I go in to pick it up.

This is a longer review, so you may want to find a comfy chair and get settled. Hydrate if needed. Stretch first. We’ll wait. We came in to buy a Jeep Grand Cherokee and somehow walked out with so much more — including a valuable life lesson about always accepting free popcorn. Let’s start with our salesman, Jake. He was refreshingly… normal. Not pushy. Not lurking. Not hiding behind a potted plant waiting to pounce. We were originally just at the dealership to get our old clunker serviced, and Jake bravely approached and asked if we needed anything. From there, we had the usual small talk, test drives, and all the classic “so what do you think of this one?” moments. They didn’t have the exact Jeep we wanted, so they went out and got the one that checked all of our boxes. Jake got it to us almost as fast as a Jimmy John’s sandwich which is impressive considering this was an entire vehicle and not a turkey sub. Then came everyone’s favorite part of buying a vehicle — the financial reality portion of the program. You know it’s about to begin when they offer comfort items like popcorn, water and soda. That’s when you realize this is not a negotiation… this is emotional support snacking. For reasons we still cannot explain, we declined the popcorn and bravely entered the pricing discussion unprotected. During our otherwise calm back-and-forth conversation, a nearby customer began expressing their feelings… loudly… and with extremely creative vocabulary. We’re talking colorful. You could have painted a full mural with this guy’s monologue. If passion were measurable in decibels, this guy was setting records. This is when we realized our true mistake — which had nothing to do with buying the Jeep… and everything to do with declining the popcorn - as we were clearly also getting a live theater performance. The entire staff handled the situation with impressive calm, professionalism, and patience. Special shout-out to Brandon for composure that deserves its own award. Possibly a medal. Maybe a parade. A few days later, it was time to sign on the dotted line — which brought us to Bob. Bob was so entertaining and engaging that we temporarily forgot we were making a large financial commitment. I’m fairly certain that’s a rare and valuable skill that has been crafted over many years in the car business. Before you know it, Bob will even have you signed up for the VFW and guitar lessons. He’s that skilled. Finally, pickup day arrived. This time we were prepared. No more popcorn-related regret. We secured the Jeep… and the popcorn. Order has been restored. Lessons have been learned. Highly recommend Jake, the entire team at Miller Motors, and the popcorn.

Vira was great. 10 out of 10. Ask for her for sales. They made the numbers work. It didn’t feel like I was being raked over the coals. They made it conversational not like pulling teeth.

Awesome service from Huntley ford and it's salesman Rob specifically. Huge selection makes car shopping in one place easy and convenient!

I love the Napleton-Libertyville guys! Rich was our sales guy. He was so easy going, listened to what we wanted and made suggestions without being pushy. He helped us get the best deal! Bob made the finance process run smoothly and took the time to walk through all our questions and concerns while also being mindful of our time. Overall, I’m very impressed with the customer service at Napleton