Used Ford Explorer XLT for sale near Dix Hills, NY

If the last review was written on my behalf it is inaccurate. There is a miscommunication but Stevens 112 ford is working diligently to make make it right.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Rob and Joe were amazing and the car was in perfect condition. I drive 3.5 hours and they were very courteous and professional.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

great, easy process would recommend to another. I hope to enjoy the car for four years. Dan the salesman was very helpful and ensured that the process went smoothly

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

Matthew Cuomo and his business manager made everything as smooth, courteous and efficient as possible to get a lease signed and out driving a great Taycan in no time!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Ver nice people, they now what they do i be back when I buy next car

Luis was a prepared, kind, and cordial associate who I had the pleasure of working with. After some honest negotiation and a little bit of elbow grease, he got me to my number. My Dodge Hornet has been great! He made buying this car a breeze and was very responsive over email as a pre-vetting process.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Great service very helpful they help me buying a vehicle with bad credit thank you

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Excellent service, on time appointment, kept up to date on status. Very comfortable waiting area with TV and internet available. Took less than an hours in and out the door

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Excellent customer service, honest and trustworthy!!!! They were friendly polite understanding. Never a problem reaching out to them .jim was and amazing man. Thank you capital motors

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Great customer service, everyone was very helpful. I didn't buy the car I came in for because they had so many different options. The cars were clean, the showroom was amazing and everyone was very inviting. Thank you Motor Hub

I bought my explorer a few months ago and I love it. I've taken it on a few road trips. Nice smooth, comfortable ride. My dogs love it too. Plenty of space for everything we need while traveling. I highly recommend.

I bought 2 cars in late December, 2015. There was also a trade-in on one of the purchases. In both instances, and on all accounts, including maintenance service since then, I would highly recommend D&P. Phil is an excellent individual to interact with, as well as all the staff. Nothing is complete unless Phil agrees, and his method and mode of business are excellent. His philosophy of selling cars in based on total satisfaction. Everything is performed on a car for sale with the idea that the buyer will not have unexpected necessities for at least a year, or more on very low mileage cars. I recommend D&P without qualification.

On my third explorer. Tried switching to a Durango and went back after 3 months lol. Great, reliable car! Super comfy! At 47k miles so far never had any issues (so far) except my hood started to rust but ford has a 5 year paint warranty so just had a new one put on a month ago and it’s perfect now

So far everything is good runs smooth and fast had a great experience fast and easy I enjoyed the way I was treated by staff would definitely recommend to a friend

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.

I purchased a used car from Ryan. Besides getting a great deal, he was knowledgeable and very professional. I will recommend this dealership to all of my friends and family.

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

Clean cars,good prices and good service,friendly staff,not a pushy salesperson,clean facility,great service ,I would highly recommend them .they have low mileage used cars for sale,the only thing dealership is in on a quiet secluded area,which is good .

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Venimos hace tiempo a comprar una gmc savannah, ahora venimos por otro carro y el señor Arturo fue muy atento y nos enseñó muchos carros, al final nos gustó la Chevy traverse, el señor Luis y wilton muchas gracias tambien!

if you go to this place ask for Oz... an absolute gentleman, and great salesrep ... very rare you find a man like that in the industry... overall 10/10 experience... never even asked me to write a review but my experience was too smooth not too

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Dealt with Billy, sales manager, Frank, salesperson, and Dennis, finance-person. Professional and honest (all three). We drove 3 - 4 hours from Connecticut to see a 2018, Ford Edge, SEL. Of course, I called for it’s availability. After speaking with Billy, he advised me to think it over before taking such a long drive, however, he will gladly hold the vehicle for 4 hours without any strings attached. He asked that I call him, if I changed my mind from the drive so he can sell the car if needed be. He promised that the car will be available for my family. We took the journey! We arrived 4 hours later. The car was there! Met Billy. He immediately introduced us to Frank. Frank was ready, kind, and professional. Catered to my family and trusted us with car. After 30-45 minutes of test driving. We came back, ready to “negotiate”. Ready, to go “back-and-forth” with the sales people. Ready, to hear the “hidden fees”. We met with Frank, and guess what?! No dealer fees! No doc fees! The price you see, that’s it! We even got a discount on the vehicle! Yes, in this market! We got a discount! We bought the car. Met Dennis, the finance guy, took care of everything. WOW!!! Everything went smooth. Professionalism and Honesty. Thank you Stevens 112 FORD of Patchougue, Long Island in New York.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍