Used Ford Explorer XLT for sale near Pike Creek, DE

After a mix up with scheduling by phone and nearly an hour gone by without any contact from the service department, Andrew Knox stepped in and went above and beyond to fit the service on our vehicle in while making sure my infant son and I were comfortable and happy. He remained calm and personable, and stayed in contact through the remainder of the visit to let us know how things were going. He was even able to expedite new tires to be installed to go along with the alignment, oil change, and inspection we needed. Most impressively (and very appreciated!), he went out of his way to secure a loaner vehicle at no charge so my son and I could spend the afternoon at home instead of in the waiting room. Andrew is a real professional and deserves to be recognized for his outstanding customer service. Thanks, Andrew!

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.

Awesome experience buying an F150 here. These guys were friendly, accommodating, and transparent through the full process. Rob and Vince were great to deal with and I recommend anyone looking to buy a car go see them.

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

Very helpful. Got a great car. The whole deal didn’t take very long at all. They listened to My concerns and worked with me to complete sale

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Great job, excellent customer service. I wish you the best Mr. Tommy P. and in your future endeavors.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Still waiting for verbal communication. Sometimes through email response. I have hope with this dealership since I need a car.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Had an excellent buying experience from start to finish! Joe and Rob were fantastic! Made us feel very comfortable the entire time! Highly recommend!

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I have updated my review to reflect the outstanding job Jeff the service manager has done to fix my issues. Upon learning of the problems Jeff looked over my account and realized that my extended warranty was not in their system. He went above and beyond to figure out why these repairs were not covered and he helped me find out that my warranty was actually through Fidelity not Hyundai like I thought. He got this info by contacting the dealership I bought my car from and went above and beyond to get to the heart of the issue and I appreciate him doing that. The staff at this location is always friendly and professional and Jeff worked really hard to make sure I was taken care of. Having a manager like Jeff on staff to fix issues when they occur is very important and he did a great job of resolving the issues I had.

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Found the truck I was looking for online and contacted Springfield Ford through an email. They responded quickly, answered all my questions and were willing to work to earn my business. Alicia Sparks from internet sales was very helpful and was able to arrange everything for me. The day of purchase was a breeze and Tom made everything quick and easy. Great buying experience and would highly recommend checking Springfield Ford out for your next new vehicle purchase .

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Great experience. Took the time to go over everything with me. I?ve dealt with Pacifico before and had a good service so didn?t question going back to them.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

I bought a pickup from online sales. I live 2500 miles away and the guys at Carmen did an outstanding job communicating and facilitating my deal. They also provided great help with transport coordination. Special kudos to Todd and Mike. You guys are a credit to your profession.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Everything went smoothly. The car I was interested in was ready for me to test drive when I arrived. I didn't sense any high-pressure sales tactics, and they also made my trade-in experience easy.

I'm from Colorado and buying a car out of state is so nerve wracking. Tony & Syndie were awesome to work with. Tony provided specific details I was needing to the car and great videos. Every time I asked a question, I was told the keys to the car are with the GM. This was so meaningful to me as no one is allowed to mess with the cars unless they are serious and go through the process which is a huge advantage to the buyer. Obviously, the GM is highly competent & knows how to run a multimillion-dollar dealership & knows how to exceed buyers' expectations. I look forward to finalizing & the delivery process. The hard part is over!!

Mr. Dan Staley was so professional and knowledgeable and he couldn’t have been more helpful with mme picking out a new car

I bought my explorer a few months ago and I love it. I've taken it on a few road trips. Nice smooth, comfortable ride. My dogs love it too. Plenty of space for everything we need while traveling. I highly recommend.

Excellent experience at Ace Ford from the sales team to the general manager. Provided all options, made the process quick and easy, straightforward sales process and allowed an ample test drive to ensure this was the right decision for me

Lex Mellon was the salesperson and she was wonderful. I understood everything about the car and purchase. I had purchased a car in 2014 and knew it would be a great choice. I trust them and Lex and would go back again.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Went to the Pacifico Ford dealer in Broomall. They said they will not work on any vehicles that are 15 years or older. I went to Matthews Paoli Ford and had them work on my 2005 Ford excursion. I didn’t know that good mechanics existed like they have over there what a wonderful place it cost money but it’s worth it! The diesel mechanic there Christopher is unbelievably knowledgeable and good. Had a great experience. Had my Truck worker on over there and have had zero problems. I’ll be going there again if I have any issues thank you Matthew Paoli Ford. If you’re looking for the best forget about the rest, go to Matthews Paoli FordI’ll

Kevin sold me my first non-Jeep car! I am so satisfied with his skills in helping me find what was suitable for me and my lifestyle. He was patient, non-pushy and I had the best car shopping experience yet.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Very good service helpful. They got it done. Was hoping for a better rate but it’s okay. Straight