Glen, Adam and Josh were great while addressing my repairs on the 2012 GMC Acadia they all should be commended for there outstanding service. Especially Josh for take very good care of us during the time our car was in for repairs. Thanks for the loaner car during the repairs.Everything was done as promised. Thank to all, Jim and Becky Fox
I had a great experience. Everyone was helpful especially Adam Croson! You have a customer for life because of Adam and ill be getting in touch with him soon to schedule another appointment within a week or two. He went above and beyond to help me and to explain everything to me.
My husband and I were very happy with our experience at Shenandoah Ford. Everyone was extremely helpful to assist us in getting our new 2017 Mustang. There was no pressure from the staff, and everyone bent over backwards to make us feel comfortable with our purchase. Our Salesman Kyle Phillips was wonderful. Thank you to all the staff at Shenandoah Ford for our new mustang!!
I purchased a new Ford F250 Super Duty from Shenandoah Ford on Halloween night and did I receive a treat. Everyone that I came in contact with was a pleasure, very knowledgeable with zero pressure to buy. Trevor, Jay and Keith will go out of their way to accommodate you. I would definitely recommend Shenandoah Ford to anyone looking for a great deal without the high pressure sales approach. Shenandoah Ford will be my first stop when I'm in the market for a another car or truck.
We had very good service for our Honda Accord last Friday ! Harold took very good care of my car. We are glad we drive this 10 year old car and enjoy all our journeys. Whenever we have a problem we get good service from Miller Honda. Time to get on the road! Thank you Miller Honda!
Happy Journeys to you, Murray & Gail Labman
I had a very good experience with my salesperson, Erik. He was attentive, not pushy, and seemed to have my best interests at heart. I do wish everyone there was as responsive as he was, and answered my questions when I asked them (the finance manager we were using and Erik were off on the same day, and we couldn’t get anyone to return our calls). We did buy a car here, so overall a good experience. On a side note, the service department needs some work, as they are grossly understaffed and made me feel like I should go somewhere else to get our other car serviced.
Yo, this was by far the best car buying experience anyone could ever have. Everything was so efficient, sales persons was kind and a heck of a character. He will make your car buying experience enjoyable. Believe me you wont be disappointed. Just be prepared for a burst full of positive energy and person that's on your side that will put his self on the line to serve you.
by Cassidy Chassagne from 11210 Philadelphia Road White Marsh MD 21162
November 4, 2018
The best experience I had buying a used car very professional and efficient ! The dealer was able to narrow down the search to exactly what we were looking for and explained the benefits of each car !!!!
My husband and I broke down on our way home from TN back to NY. We realized our local Ford dealer messed up our Escape as we were halfway home when they did a routine oil change. We had to call a tow truck and were towed to this Ford dealer after service hours and Kevin Delawder went above and beyond to help us out and make it so we could get home. Highly recommend based off hospitality of this fella alone. Thanks again!
My sales guy was excellent , he was new to the sales game for only a week and I couldn't have asked for a better salesman.. He was very helpful and went above and beyond for me so thanks Kevin DeLawder.. Sales manager was also very polite and helpful. Overall it was the best buying experience I have ever had..
My wife and I were in the market to replace our 2008 Town & Country with a newer model. We came across White Horse from a post on craigslist, they were advertising a 2013 Town & Country Touring L. I called first, spoke with Walleed for a few minutes then decided to do an online application. He called back about 20 minutes later saying we were approved, our down payment amount and documents we needed to bring.
We traveled from Virginia Beach to Warrenton, and we ended up getting cold feet and second guessing. Mind you its around 730pm and hes technically closed. So we already made it to Fredericksburg so we just got a hotel for the night and called Walleed and told him we were second guessing (this would be our first finance vehicle ever as we always pay cash for our cars). He listened to our concerns and I told him I would call him shortly.
We ended up going to check the vehicle out, and my wife was super happy with the vehicle during the test drive. It was no pressure at all. When we got back from the test drive we had all the paperwork completed in 30 minutes and drove away with our new vehicle with a 5 year, 60,000 mile bumper to bumper warranty. I will be back to purchase a car for myself in the spring.
We do not have any credit so a traditonal dealer wouldnt help us and their down payments were half the price of private sale price. THIS IS A GREAT PLACE TO GET APPROVED and will work with you. Trust me, he will work with you. Thanks so much man.
This is an update regarding the last review. The dealership is taking care of all of the issues and getting the windshield fixed and the cabin air filter. Gary Stiles did a great follow up and making sure everything is taken care of
Mo stayed late so I could test drive a truck on my way home from work, which I really appreciated. After the test drive, we arranged to come pick up the truck two days later, and when we arrived all paperwork was ready to go. We were in and out in a very short amount of time. Mo was courteous and answered all questions honestly. Thanks for a great experience.
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