I’ve been shopping online for a convertible for a fee months. I found the one I thought I wanted at Bill Hood, but the fit wasn’t right. D.J. was very helpful in finding the right car for me. This is the second vehicle I have purchased from Bill Hood. Julian in their credit department was phenomenal! Thank you for a great car buying experience.
Viewed website Tuesday, very impressed with prices & available inventory. Walked in Wednesday around 4:00 pm, met salesman Donald Suir, walked around & compared SUV vehicles, met Donald again to test drive Santa Fe, & that was it. Only test drove one car- met Trey in accounting . In less that an hour it was a done deal.
Returned Thursday to drive car home after meeting Donald again. With Julie 's help we again went over all the bells & whistles.
I contacted Gary from NC on Friday afternoon and by close of business, we had come to an agreement of terms for a new F-250 Super Duty. I drove my trade in down Sunday night and arrived at Bill Hood Ford Monday morning. Immediately upon my arrival, Gary greeted us and showed me the new truck. Next, Barbara was extremely helpful during delivery actions giving me an increased amount of knowledge regarding the trucks???s capabilities. The finance department was next, Marshall took great care of me by not only offering me an extended warranty but he also found a better rate for financing. Overall, I was very surprised at how helpful and customer oriented the staff at Bill Hood Ford was during my experience. I would encourage and recommend family and friends to purchase a vehicle from Bill Hood.
My third vehicle in last four years. Excellent and very quick service as always. It???s really a no pressure buying experience that gives you a great feeling when your done. Always a pleasure! Thank you Barbara Wilkinson , Gary Crowson & Marshall Epps for your help today!
Good experience in purchase of vehicle. All sales people friendly, very productive to earn my business and make deal. They was very responsive to my request and very prompt on pricing and availability of vehicle
We drove from Southaven,MS to visit this dealership. They had a camaro I wanted. The whole process from test driving to finance took about an hour. Quickest time I’ve ever had purchasing a car! This place is awesome. Thx again!
This is an awesome dealership! Buying a car can be a grueling experience, but everyone at Baldwin was super professional and courteous and wonderful to negotiate a deal with. I will certainly buy from them again!
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