I purchased a truck from Courtesy Autos , and John made this process happen so smoothly. The atmosphere was warm and inviting which made me feel at ease. I will continue to keep you all informed during my journey with the team at Courtesy Autos.
I was shopping for a used, low mileage Ford car. My daughter found it using google review and brought us to Courtesy Auto Sales. Upon meeting the Rep., Chuck Butler and describing what I was looking for and my budget, he showed me the 2014 Ford Focus with low mileage and within my budget. After making some minor repairs and clean up, it was almost brand new!!! He did everything promised and made the buying process an ease. I'm so happy that my daughter used google or I would not have found this great deal. I love my new/used car and often get a compliment on its looks...Ruby Red, my favorite color. Check them out, ask for Chuck, he'll treat you right! Vicky J. , Chesapeake, VA
Suddenly in the market for a vehicle because son's car was totaled in a hit & run. I have never had a positive experience at a car dealer... until now. Pleasant salesman helpful but not pushy. Got a good deal on a truck and have had no major or minor issues. I would return to and have recommended Premium Auto Brokers.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I was looking at getting a new vehicle and wanted something big and powerful! I hadn't owned a diesel truck before so I was clueless on what would be a good fit for me. Jeff was so helpful! He took the time to go over the ins and outs of every brand and what they had to offer. He answered so many questions I had and even while I couldn't decide which one I gave him a call on his personal phone and took the time to really narrow it down. I am always skeptical purchasing from a dealership but I knew that buying from him was definitely the right choice and he really made me feel like a friend and not just some sucker that would get taken advantage of. I'm so happy with my purchase and now the wife wants one too!! We will definitely be buying all of our future vehicles from him. Thanks for making me feel like part of the family Jeff!
Great group. Got me qualified in a vehicle within my price and what I was looking for.
Jeff and Tyler went far and beyond of what is expected of a dealership. They were both relaxed and friendly. Did not feel as if there were there just to get a sale. Will be recommending anyone who is looking.
Just purchased my first truck from Jeff Saxon. He was super energetic, and answered all of my many questions and concerns. If you're looking for an awesome truck and a great purchasing experience, then go to Imports of Tidewater and ask for Jeff Saxon.
JR was the epitome of what every customer wants a salesman to be: available when needed, knowledgeable in every aspect of the process, and dedicated to translating needs and wants with regard to the numbers of the deal into a viable solution. Although I did not purchase a vehicle from JR, I would not hesitate to recommend both him and Southern CDJR to anyone I know looking for a vehicle. Five stars all around!
Although I did not purchase a vehicle yet, I did call the dealer and got in touch with a salesman named Scott. He was very friendly and helpful and provided excellent customer service
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