The service reps were very courteous and professional Aaron Newman is very attentive, professional, and cares about customer satisfaction. He reviewed my concerns, took time to explain things to me and made sure the courtesy car arrived on time.
Professional and efficient Everything was handled speedily correctly explained and of course the price was right A great experience all-round very customer friendlyI was in and out in just over an hour as was promised
My experience was okay but certainly not what I experienced at another dealership recently. The dealership was not flexible and made me jump through hoops to purchase the car.
I also get pressured to buy an extended service contract
We have traveled all over the US to purchase vehicles. In many cases we would arrive to find the vehicle descriptions were not accurate. This time we were pleasantly surprised to find 100% accurate on the description. Nice family business, easy to work with. Bobby sold us the car and Meta did the paperwork. I have to say this was also a pleasant experience. The paperwork was done in no time at all. We purchased a 2005 Mercedes E Class, drove it home to North Carolina and enjoyed every minute of the drive. Honesty and ease of purchase are their strong points.
Sheehan Buick is first rate. In have been working with this dealership for at least twenty years. During that time I brought and/or leased Pontiac's as well as Buick Regal's. They are all professionals who are truly interested in working with the customers. Jeff is a true professional who goes out of his way the ensure the best possible service as well as working with you. Over the years that I have been dealing with the Sheehan, I love that there is no pressure. I would also like to recognize Matt who works with you on the finance side of the purchase. Again, another true professional.
The experience I had with Mercedeshowroom was by far one of, if not the best I have been through. From the call responsiveness, questions answered, knowledge of the product and the quality of the vehicle. I had one of the best customer experiences in the purchase of the vehicle. Meta & Bobby make quite a team and although I am from out of state you could not tell by the way they handled the purchase from start to delivery, they both coached me through each step of the process, hats off to the team and I hope to purchase from Mercedeshowroom again. The pictures were great but the vehicle was even greater in person. Thanks again!!!
After extensive online research, I went to Univ Mitsubishi in Davie. Freddy H. Idona, was my sales rep. He was extremely knowledgeable, helpful and followed through and made the process extremely pleasant. Would recommend.
Came in to replace battery and service rep or supervisor, (not really sure), was very quick and courteous. I was out with only 15 minutes or so. I love how you don???t need to make any appointments for any service.
After talking with the internet to test ride car was supposed to be ready and gassed up it took a half hour to get the car and there was no gas in it but after that the sales people or very cordial and friendly and the overall experience was okay I went back the next day for an issue with the car and was not happy with the treatment I received
I came here with a set price I wanted to pay for a vehicle and Pedro and Gustavo did their best in order to make that happen. I had a great experience and got exactly what I came in for.
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