Great experience. Matt was very helpful in explaining the different features on the various Highlander models. Helped me quickly figure out which one I wanted. Second highlander from Russ Darrow. Great customer service keeps me coming back.
My dream truck
by RamBob from Olive Branch, Ms
December 22, 2018
I just retired and wanted the right truck for my retirement dreams. My F250 Superduty does just that. Very happy and for the first time my wife likes riding in it more than her car. This truck will out last me I’m sure. My last two Ford trucks made it past 350,000 miles and 15 years of service. Way to go Ford!
We had the best salesman in Louie. He worked with us to find the perfect truck and a fair trade. I would highly recommend working with this team again and will recommend Griffin Ford to all my friends after the great experience we had.
Meets or exceeds expectations
by PDGB from Green Bay, WI
January 12, 2019
The truck is everything I wanted. I'm looking to tow a large trailer/5th wheel and the diesel engine will pull strong without complaining. People comment on it's good looks and the leather interior is well done. The only complaint I have so far (6 months in) is the points of interest finder (gas stations, restaurants, etc) does not update as you drive down the road. It finds the closest places which may be behind you and doesn't continually update as you travel down the highway. It does give you current prices which is nice.
The diesel engine is strong and surprisingly fast for a truck this size. No worries about merging on the highway or passing slower vehicles. At 65-70 mph it averages nearly 20 mpg.
The staff was extremely helpful and took care of me. Caitlyn was great and made the process easy. I called on Thursday and they had the truck I was looking for there on Friday. Thanks Van Horn staff !
The F250 Super duty is a great truck.
by NMSU23 from Carson City, NV
December 5, 2018
This is a real truck - compared to my previous 1/2 ton.. handles well. Fair mileage, brute strength for towing my travel trailer. Good fit and finish. Only have had it for 3 months. Also handles well in snow
The salesman was very helpful and didn't try to sell me a vehicle that they wanted off the lot. He also let me test drive the ones I wanted to compare even if it was not in the most ideal spot, if other vehicles needed to moved it was done.
Excellent styling and comfort on Lariat model.
by Daleham01 from Scranton, PA
January 12, 2019
Heavy duty truck ride is moderately bumpy but highway travel is smooth. 6.2l motor is adequate power for towing vs 6.7l diesel, if you don't want the additional maintenance costs associated with the diesel engine. The upgraded Lariat package is worth it for the seat comfort, heated and cooled as well, and all additional appearance/comfort features. Handles very well for a large truck and the mpg is actually better than my previously owned F150 ecoboost. The safety rating was definitely a plus for purchasing this truck. Love this truck, would only trade it for a new one!
Everyone was very nice and helpful! From the moment we pulled in the lot we were greeted and treated very well. We looked at different vehicles and the saleman was open to letting us look and drive anything and kept a positive attitude the whole time. All the other salesmen/managers were very friendly and nice as well. Great service would definitely recommend!! Prices were very fair as well below blue book value.
Love my truck!
by Bob SV from SV ill
October 18, 2018
I owned a F-250 in 1999 and absolutely loved it but later traded for a Dodge then to a Chevy and never was as Happy then when I had my 99? Ford. I am so Happy to have purchased a used 2015 and I am so Happg! It meets all of my needs in a Truck!
Dave Shepard was no-pressure, listened to our wants for a new car, and delivered! He did not try to sell us on a more expensive car than we were looking for. Very easy car buying experience and extremely satisfied with our purchase.
Worst vehicle ever
by Ford hater from Colorado
January 7, 2019
Just one year old. Battery died(YES everything was off). You cannot get the the door locks to unlock the back seat door(where my jump box is). Thought I would use a solar panel designed to keep batteries charged. Truck is run for 8 days then sits for 6. Guess what some "engineer" designed the truck so none of the aux power outlets work when the truck is turned off(great idea (sic)). The cruse control is a pain in the rear to operate(steering wheel controls are NOT user friendly). If you program a "My Key" you cannot modify without the master key. You do not teed it to program(STUPID). The hands free almost never works( voice comes on and says"you have an incoming call press 1 to answer" NOT hands free. Who designs a 4X4 truck with manual hubs in this day and age, but has an electric lock on the tailgate. I you want to use the front center cup holders with the center jump seat down, you have to remove the headrest from the center console then try to find someplace to store it, I recommend the trash. Took a rock in the windshield when the truck was 4 months old, The new windshield would not seal. After the company replaced twice, it was determined that the windshield opening was not the correct shape, it took tripling the sealant to get the windshield to seal. In the 70's I was a diehard Ford fan but now they are garbage. I would not recommend Ford to my worst enemy.
Excellent purchase experience at Lenz Truck! Tony and Justin were great and got me into a truck without any hassle. They made everything work for me on my schedule. THANKS!
Wish it got better mileage. Too many extra additiv
by Jlewis from Vanceboro
October 29, 2018
Too many extra additives. Coolant additive, DEF additive, parts are outrageous!! Had 2 fuel filters replaced today at A cost of 300.00+ !! For a fuel filter?!! Not to mention I had just one week earlier changed them myself. Parts 177.00. That's ridiculous!!!!
I will definitely go back for a vehicle in the future. Great customer service. I didnt feel pressured into buying. They made the whole process stress free.
I love my truck!
by Happy Jack from Bagdad,KY.
December 19, 2018
The only complaint I have is the truck I purchased has the snow plow prep package but a regular rear end not a locking axle. I think a little more thought should go into what the truck needs depending on the package it has. Other than that I love everything about my truck!
Will definitely be returning to Lenz in the future. Got an amazing truck, for a great price at the Minocqua location! No pressure to buy, and very helpful customer service!! I will be recommending Lenz to family and friends for sure. Thank you Sam!!
2015 F250 6.7l lariat 4x4
by Airborne47 from San Antonio
October 31, 2018
Come check this clean 2015 F250 Lariat 4x4 with sunroof ! It's a beast! No DEF required. Fuel and go! 5 stage switch on the fly, 35" tire on RBP Assassin 20"�12.5 wheels.
This dealership demonstrated responsiveness, accurate information, timely service and out of the ordinary service quality for our recent truck purchase. We live in NC and were amazed at how easy this process was thanks to the Lenz staff???s expertise.
Best diesel I've ever owned
by Bdavis4x4 from Newberry, Florida
November 28, 2018
6.7liter diesel engine is beyond quiet and powerful. This motor will literally throw you back in the seat at half throttle. Gas mileage is average at 18mpg. Turning radius is awesome for a 4 door crew cab. The interior is quiet and everything from the control center to the a/c to the Sync media center is very easy to use. Tons and tons of room in the front and back seats. I can fit 6 grown adults comfortably in my truck. The backup camera I have takes a little getting use to but is super helpful in backing up to trailer. I'm glad I made this purchase and hope this vehicle lasts me a lifetime.
Brandon was very responsive to my messages and questions. Never felt pushed to buy. He was polite and had good customer service. We would contact him again in the future for another car purchase. Thank you Brandon.
Very nice truck except for rusty bumpers
by Byron Turcotte from Manitoba Canada
January 4, 2019
I really enjoy my F250 it pulls great but quality control with their chrome on both the bumpers is horrible I have rust coming through after 2 months of owning the truck FORD won't fix it I'm not made of money!!!
Finding a great truck was easy. From being able to test drive and figure out what one was best suited for myself. Mike let me do my own thinking and made sure there was no error in the process of purchasing the truck. Having him by my side purchasing my first truck was very nice. Mike is a personable guy with a lot of knowledge in the industry. Without a doubt felt normal to be able to talk and cooperate while purchasing a vehicle. Look forward to future purchases through Mike at Lenz.
Miss my Cummins so far.
by Josey Wales from Berlin Wi.
August 1, 2018
Everything is nice but the mileage and the absolutely ridiculous fuel tank capacity of 25 gal. I just cannot believe Ford would do that knowing what the mpg would be. Highway driving, you are limited to about 4 hrs of drive time or less.Have a hard time staying in the 14s with a soft foot. Mileage is very important to me. This is my first Ford and i really regret it and wish I could return it. Purchased used with low miles. 2016 F250 Platinum. Can't imagine how bad the mpg will be when I actually have to pull something. Figured the mpg on paper and it was 14s also.
We have been dealing with Lenz truck for years and every time we are more than happy. I believe this is our 7th vehicle we have purchased and never have we had issues with the vehicles. We highly recommend
this truch has been what i needed for hauling hay
by king from nowata, ok
November 19, 2018
I haul hay with vehicle and haul animals to market and also for picking up feed at mill. tremendous response. also very comfortable on long trips of 100miles or more.
As a die hard FORD truck guy, I love this truck. I have owned many F-150 & F-250 trucks over the years and all have been great. No real issues on any of them.
This F-250 with the 6.7 Diesel is impressive to say the least. The HP and torque make this truck handle the work with little effort. A lot of my miles are empty / unloaded but I do pull a trailer on a regular basis. So far, the heaviest load was approx. 8,000# and it was uneventful and the truck handled it with ease.
I have owned this truck now for about 18 months and covered about 40K miles. Fuel economy is not bad for the size of the truck and for it's capabilities.
I don't think you will go wrong with a FORD DIESEL. Loving mine!
I bought the 6.2 with 4.30 gears to pull my fifth wheel RV trailer, not for gas mileage. If I wanted gas mileage, I would by a Prius. I have a 2016 Crew cab that I just love. It does everything I expected it to do. We live in the UP of Michigan and have pilled a 12,000LB fifth wheel to California and back with no problems. I bought it to pull, not to get MPG. If you want MPG, don't buy a big truck and RV. Just common sense.
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