The salesman was very nice and willing to help me out, even staying late to show me more vehicles. Unfortunately, the vehicles had very basic problems (doors that didn't open, truck that wouldn't even shift into drive) that made me very leery of purchasing a vehicle there. If those obvious things are wrong, what ELSE is wrong that isn't obvious?
Most dependable truck ive owned!
by Ford for life from Rochester, ny
June 19, 2018
Besides maintenance not one problen with truck..105k driven not one day lost from truck issues. Pulling 7000+ lbs weekly or payloads of 1 ton + truck just goes without a blink of an eye. Will be a superduty fan for life
Have to say that I had a very nice experience, dealing with sayville Ford. I had previously only used them for service over the last 10 year's. Now that I've experienced the sales department I have to say they're an all round great dealership. Thank you Paul Sure and
Best truck I ever owned
by Jerry from Red Oak Tx
December 14, 2018
The Ford F-350 is all the truck you need for everything. Has tons of pulling power and also luxury inside. This truck is very comfortable and room for all. If you need a truck call Aaron. You will not be disappointed.
My husband & I have been a loyal customer at Otis Ford for over 25 years. If it wasn't for Mark Layburn we would have tried a different style/make car. But Mark is an outstanding sales rep who goes beyond the call of duty for his clients. I have friends and family who also use Mark and feel the same way. He makes us feel like family and we trust him completely. As long as Mark is working at Otis Ford we will be customers. You are the best!
The most work ready truck ive ever owned!
by GW from Southern Indiana
January 8, 2019
This truck met all my needs and then some. It is a true work truck but has the luxury of a high end sedan. the ride is stiff as stated but you are in a F-350 so its expected. ride is very quiet. great connectivity and comfort amenities.
Having purchased many vehicles at Otis, I speak from experience. Otis Ford is an excellent dealership! Through sales and service, they treat you right. My salesperson, Mark Layburn has always been there to find me just the right vehicle at a fair price. After the sale, he continues to make sure that we're properly taken care of with service. It's rare to see that commitment to customer satisfaction. I'm grateful for our relationship.
Most Powerful Truck I've Ever Owned
by jpfeffer05 from Austin, TX
November 27, 2018
I have never driven a truck with as much power as the 6.7L Ford Diesel. If you need a truck for pulling weight, the diesel engine is what you want. The torque is outstanding and will impress you. I have owned the F-150 ecoboost gas engine and while that does have more pulling power than a V8 gas engine at Ford, this 6.7L diesel that Ford designed will make the F-150 look like a toy. If I could afford a diesel truck payment, I would have kept that truck until I put 400,000 miles on it and they WILL last that long. My father worked with a fleet of 10 trucks, all 6.7L diesels and one has 450,000 miles on it without engine or transmission repair. STRONG truck.
The whole team Sal,Dan & Nick were a pleasure to work. The finance process was quick and easy .Dan explained everything to me. Nick said he would take care of two minor things and when I came to pick up truck it was done . This dealership is awesome. The best thing about it is family run
Pretty good truck.
by Cjcef from Montpelier, IN
December 20, 2018
I like the truck. I don't like some of the issues it had (I.e. speedometer and tachometer not working) but now that those are fixed, I have no real complaints.
Very helpful bought f150 at reasonable price and was happy what I got for my tradein
Won't ever sell it!
by Ford4life from Big Piney WYO
January 10, 2019
Ford finally got it right with the 6.7 power stroke. I have 283000 miles on mine with very little shop time. I have pulled alot of heavy loads. Probably 35 percent of the time it's pulling a trailer. Like it so much we picked up a 2016 f450.;
I have been purchasing my Ford vehicles at Sayville Ford for the past 20 years with Bob. He has always been very professional and informative with any answers I have pertaining to the purchase or maintainance of my vehicles.
Bought new. Worst truck I’ve owned
by Dan from Toronto Ontario
October 18, 2018
So many issues; where should I start’ For the first 6 months the ford sync system was down constantly. This would meant no heat! Engine light went on at 30k. That means no remote starter. This happened so many times I lost count. Seems to have every sensor which cost more on repairs but the low washer fluid sensor they forgot. Message would come on that the truck is shutting down in 30 seconds. Do you know what that means when your in left lane pulling an 8 ton trailer’ How ford could do that is beyond me. That happened 7 times in 2 years. Washer fluid lines had to be replaced 3 times I the five years I owned it.
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