Used Ford Flex for Sale in Naperville, IL

We have bought a CR-V and an HR-V from Valley in the past 2 years. We bought a 2017 HR-V and a year later bought a 2018 CR-V. Sales Manager Katy Meyer and Salesman Fred Sims helped us in 2017, and they are why we returned in 2018. Ken Negley was our salesman in 2018 and he went way beyond what one could expect in exemplary service. We had done all of our paperwork for the purchase, and we're the next in line to go into financing. While we were waiting, we saw our car come out of the fabulous detail shop. But, when we examined the car, which was beautiful, there was a small spot of grease on the driver seat side which just wouldn't go away no matter what cleaner they used. Ken said that he had another identical vehicle, and that rather than try to work more on the spot, he'd swap cars. The paperwork hassle was huge, but it was not an issue for him or for the rest of the staff. He wanted us to be completely satisfied. They substituted cars, detailed the new one, and after having spent close to 1.5 hours to "make it right" we left the dealership (which had closed 45 minutes earlier) fully-persuaded that we'd just had the best experience we've ever had with a dealership since we bought our first car in 1975. Also, special kudos to Randall Rosen, the manager who handled all the paperwork. He was a complete gentleman, very cordial, and he ended up convincing us to buy some protection products we normally eschew. So, to Katy, Ken, and Randall, thank you for your above and beyond care for us. I might add that earlier in that same day we visited a luxury auto dealer in Naperville and had a horrendous experience. Valley is the best dealership around. Visit them and you will see how a dealer should run. (Their computer lounge has the fasted internet in the western suburbs) and all the Apple computers you could want.

I have no problem getting in or out of the Flex. My granddaughter always asks to ride in my limo! The comfort of the ride is beyond my expectations.The room available for each passenger is amazing.For a almost 10 year old car it is still mechanically dependable . We have 2 Ford Flex in our family and both are loved.

Good day to all and thanks for your help am looking for a good clean pick up truck. So far the people that I have talked to about a vehicle very respectful and honest with me that goes a long way good Web site nice cars and trucks soon as I see the truck am looking for it will call them back .in have talked to two nice and friendly staff members thanks again

I know the Ford Flex has a design that is either love or hate. For me though I think it’s awesome. It’s has to be one of the most comfortable rides I’ve been in. I have a family of 6 and we all fit in it perfectly. In our eyes it is way cooler than a mini van and with the size of my family I’m glad I had this to choose from. It gets the job done and looks good while doing it.

This is the first time in my life that I have shopped for a car and didn't feel like I needed to take a shower after the experience.

I love how roomy it is. There a lot of options that I haven't even learned yet. I am so excited to drive this car.

I have nothing but good things to say about CarLotz! The buying process is very friendly and there's no pressure! Everyone that works there is very customer oriented and you can tell they want their customers to be happy! I knew when I first started talking to LaDale that I was going to buy a car from him. He was the friendliest salesman I dealt with all day and was happy to bring out anything I wanted to see and test drive! After a couple, I sat down in my new car and knew it was the one! He got me a great price and I love it! Dont hesitate, go see them today! Thanks guys!

Great vehicle. Great ride and a great value compared to other SUV’s. This is our 2nd Flex and we love them! We looked at other SUV’s but kept coming back to the Flex. I honestly don’t know why anyone would buy anything thing else!!

Bought a super clean, well maintained 2006 BMW 325 xi from Auto House Motors on 6/23/16. The salesmen were very knowledgeable and calm - no high pressure sales tactics! The sales process was very smooth and took very little time. I would recommend Auto House to my friends and neighbors.

Vehicle meet all my needs I really enjoy it I can’t wait to the summer so me and my family can go on road trips water parks amusement parks out of state definite family car

The dealership service crew is awesome, the mechanics get you in and out, never a problem. Thanks,

The 2019 Ford Flex is very roomy. Got mine with the vist roof . It is awesome! Should keep the grand-kids from getting car sick because it just opens up the whole vehicle, even the third row. It has so many really neat gadgets. the fact that it parks itself is my favorite. The Flex really handles nice & the safety features are wonderful. Alerts you if you are getting too close to the vehicle in front of you. It is the most comfortable vehicle I ever owned.

Salesman "Jack" worked with me over the phone and via text message in me buying my dream car. He even provided a cell phone video detailing a complete walk-around with the car running. He coordinated shipping to SD within 2 weeks and took care of every little detail. His involvement did not stop there. He has promptly provided help and assistance in answering any questions I have had post-sale and delivery. Please ask for Jack if you need help buying your dream car

Roomy and comfortable plus several great features that make this car great for family and long trips. We own a 2014 and love the car, just looking for a newer model and fewer miles on it.

My family (3 adult kids and I) had bought our last 8 cars from another dealer in the Chicago area because they had always given us the best price. Josh and the sales manager Dan beat all the other dealers price with their 1st offer!!!! Equally as important, I came in on lunch break needing to get back to work and Josh accurately took my information which included a GM card earnings (points) and a Chevy incentive to buy back my old lease. Some of the other dealers screwed up those incentives and I had to re-explain over and over to them how the incentives worked. What a waste of my time with those other dealers. Josh and Dan were 100% accurate on 1st try!! Josh and Dan also respected MY TIME and suggested that I go back to work and have Josh text/call me after they got the numbers ready. I got back to work and Josh called me with what turned out to be a great and fast offer. Other dealers played the game of throwing a very high offer on the table and then all the silliness of "what can I do to earn your business" or "what would you be willing to come up to today" I gave all the dealers "MY PRICE" walking in their showroom and what I was willing to sign for on the spot. Sunrise and Josh came within a few bucks of "MY PRICE" on their 1st offer. (so, to be frank, because Sunrise got within a few bucks of my price on the 1st try, I didn't even haggle with Sunrise any further). One sales manager at another dealer came in about $60 higher than Sunrise on their first "best price"...............I just literally laughed. He walked away multiple times, came back multiple times, each time telling me how they were losing money and what a great deal I was getting and that I couldn't get a better price somewhere else. I literally pulled out my wallet and challenged him to bet $100 that I could come back with a signed leased contract for another Traverse at the exact same MSRP vehicle and a $30-$40 better monthly price before the upcoming Saturday or before. He stammered ... "I"M NOT A BETTNG MAN" ......(lol). After about 45 minutes, he eventually got within a couple bucks of the Sunrise price but in the final analysis, I chose to drive all the way out to Sunrise (32 miles from my house) just on the principle that Josh and Dan did not waste my time. When I got to Sunrise on a Saturday morning for the pick up, the car and all the paperwork were ready and everything was done very quickly. My wife had to come in the next Monday (she was working on Saturday) and sign some of the paper work and she was also very happy. Josh and Dan moved fast, hit "MY PRICE", were accurate, and were fun and good guys to work with. Josh A+ and Dan A+. Jeff

This is a great all around vehicle. My was was not crazy about the exterior look but once she got in it she loved it. This vehicle can fit everything and go anywhere.

Zak's thorough knowledge of the 2014 Lincoln MKZ Hybrid I purchased was impressive. He explained every detail of the car to me in great detail. Their price on the car was first in class. They had the best price within 250 miles for the same vehicle. It was nice to not have to travel to get the car and deal I desired. Would love to do business with them again in the future.

Comfortable on trips and daily driving, almost like sitting in a good chair at home. My second Ford Flex ; has been reliable and overall a great vehicle with loads of hauling space for bulky items. "Try it, you'll like it"

Even before I arrived at the dealership, Joshua from the BDC department went above and beyond helping me find cars for my visit. Salesmen Samuel was very friendly and patient and really worked with me on getting my dream car (2018 Jeep Compass Latitude) into my price range. The whole team made my first car buying experience so easy and so enjoyable. Such great people to work with! Thank you!

It meets our traveling needs, we like a lot of cargo space. We also like the all wheel drive in snowy weather and for launching our boat. Our dog likes all the space in back She likes to look out the rear window when we back out of the garage.

Got ride home - fixed it same day! diagnosis was correct....all good and back in business! Thanks!

Roger did a fabulous job of anticipating my questions and concerns and intuitively new exactly what I wanted in my new car. He was able to intelligently answer all of my questions and was focused and engaged throughout the buying experience. What started as a discussion regarding rim repairs for my preowned 2015 GT ended up with me rolling out of the lot with a brand new 2016 GT, all thanks to Roger. Tremendous salesman!

I love the Ford Flex! So much so that I bought a second one! I traded my first one in just because it was time for a new one. The Flex is reliable, comfortable, and very spacious. We use this car for everything and take it everywhere!

Great place I live 45 mins away and its the only place ill go to ,I dealt with Cliff Hensley and Bill Kasanitz.....i hope thats right if not sorry Bill.They were great and so is the finance dept .I shopped at a few before i made the trek and it was so worth it ,its the only dealership that told me my fathers Z plan was better then rebates they gave me respectable trade in value and for not having the greatest credit a very easy purchase ,this place gets it !! Nobody wants to sit in a dealership for hours or leave not feeling comfortable ,Not the case here in out in about 2 hrs went from my 15 to a nicely equipt.18 F150 and loved it ....Ill be back for my wifes Bronco soon

This is a great car for my family. It has plenty of room and is extremely comfortable. It fits everyone in my family and my drum set. It handles the road great and is easy to drive. I feel safer in this car than any I've owned. It handles slick icy roads with ease. It also has air bags all around so everyone is protected. The only negative thing I could say is that I would prefer not having the arm rest/storage between the 2 front seats. If you have a briefcase or a small bag you need to put it in the back or you can put it by the passenger's feet. That is awkward for the passenger. I had a Freestar and there is the space between the front seats that you can put a briefcase or a bag. In the winter it's easier to leave your snow brush between the seats rather than digging for it in the back. That is the only thing that I would change which really isn't a big deal. I heard that Ford is no longer going to make the Flex which is truly sad. I have several friends and family members that own a Flex. Everyone loves it. I need a car with room like this. I'm 6 foot 4 and 300 lbs. I need the room. Most vehicles feel like you are trapped in a sardine can. This is truly a great car. I really love it.

I Used cars.com to compare dealers within 100 mile radius from me. I did my comparison and research and decided to check out a 2012 Ford Explorer at Millenium. I set up an appointment for the next day. Brito was my sales rep and I think he did an awesome job! Financing a car is a long process but he had us in and out with our 2012 Ford Explorer in no time! He also told us that if we have any problems with the car he would take care of us at no charge. Furthermore, he went above and beyond to help us sell our old van because it had high mileage and was too old for a trade in! I would definitely recommend this dealership to family and friends! Thanks Brito you deserve a good commission!

It really checks all the boxes. Everything I could ask for with a smooth ride to boot! Stylish, AWD, tow package and panoramic sunroofs make this the ideal vehicle for me!

I trust the service and maintenance of my Toyota Corolla to Midtown only!👍 Excellent customer service. I appreciate their knowledge and expertise. One less thing for me to worry about. They take care me every time 🤗

This is the best car I ever owned. So much room. Made taking long trips a pleasure. When it was stolen the only thing I could do after I quit crying was to go out and buy a brand new one! I keep telling people, go test drive one and you will be sold!

Drive Motors exceeded my expectations in every aspect of my new automobile purchase! They were professional, patient, honest, and reliable. I love my new car, and I truly thank Ralph and Jay for making it a smooth and seamless process!

Bought it because I wanted to accommodate 7 comfortably. Plenty of cargo space. Mileage not great, but comparable to or better than other cars in its class. 25+ mpg on highway. I don't trust Chrysler Corp products after being burned several times by their shoddy mechanicals and paint jobs. Trying a US car again after years of satisfaction with Toyota Avalons. I hope my trust is well-placed.

We had been searching for a Ford Edge for approximately 5 months! We had been to over 6 dealers from near and far (farthest was 45miles). I had filled putt one of those forms on Auto Trader "Find it if this car is still available". That day I remembered filling out 2 at the same time. I received a call back from Bill Kay with in 5 minutes. Frustrated, I answered anyways. I was up front and honest and said "listen, I've met with many car salesmen. I know what I want, and I'm just looking for the right price and the right trade in amoun, because I'm upside down." Little Joe was very convincing over the phone, and at first I was very skeptical but he was so personal, so honest and willing to help I HAD to stop in and see if this guy could actually help us out. With in an hour in a half, deal was made. Price was right, it was exactly what I wanted and my trade in was everything I had hoped for. He even was able to get me from 17% to 4.0%. I couldn't have been happier! Not even a month later, we returned and purchased another new vechile! Same situation, best price great trade in value and monthly payments on the dot at 0%. I'm a customer for life! No doubt about it! I'm so glad I went to Bill Kay!

I needed a vehicle big enough to carry a lot of large drums. I can fit a 29" Yamaha tympani with room to spare, that's good. One negative, there is no aux port (headphone jack). Also the SYNC does not actually sync with all bluetooth devices.

no crazy pressure like I got from previous dealerships. very good explanations of cars and Stan Zia was great.

This is my fifth Ford Flex. It is one of the most comfortable cars I have ever owned. Talk about room, it seats 7 people and still has room for luggage. Good gas mileage for such a large car. It isn’ the fastest car on the market but you don’t buy it for speed. I take it to Florida (1,600) miles one way, and it is very comfortable. The rumor is that this is the last year Ford is making it. Don’t know what I will get next.

Came in and bought a 2012 Prius c today - quick, easy, and they came down on their quoted price to meet my price range without hassle. Good experience.

Very solid car. We love everything about it. We've had it for about a week, and are looking forward to having it for years. We had a 2008 Edge for over 10 years, and had no troubles with it. Looking forward to the same with this.

Amazing seating!! Amazing technology!! Smooth ride! People are missing out on not getting a Flex!! You won’t be disappointed! We ended up with a 2018 Ford Flex found on Cars.com