I went with my cousin to buy the ionic I asked a few questions about a used car and he was able to help my cousin out in a way that he didn't think was possible. I want a truck. I will be going to Leo.
We were able to get a good price on the vehicle. Communication with the dealership was poor. I would email with the person i was working with and then not hear anything from them at all after asking questions about the vehicles i was looking at
Great dealership. No pressure, didn't get swarmed by salesman, and was very fast during the whole process. I'm in love with my new 2018 Honda civic. Cal was awesome and Tim was great! I would definitely buy there again!!!
Very knowledgeable, helpful, and friendly staff at Bickford Ford that helped me with purchasing my new vehicle. I have purchased vehicles here before from Dave, and will continue to refer him and Bickford to others. Michael did a good job showing me the features in my new vehicle.
Good experience. Our salesman, Russ was great, very patient and found us the exact car we wanted. We were unfamilar with all the new features on this car and Michael Holden went over everything with us. He was extremely nice, did not rush us, answered all our questions and was a pleasure to work with.
Go see Brandon Bakemeyer!! He was awesome to work with. He was knowledgable, patient, and very much a great person to hang out with. Buying a car can be a horrible experience, and Brandon made it enjoyable! Please go see him for all of your future needs New and Used! You will not be dissatisfied or disappointed!
This is a dealership without commissions...they had no incentive other than to collaborate to make me happy. Unlike other dealership experiences where my entire experience was a draw of the luck of the agent who would reach me first, here I encountered collaboration between various employees, all with the common purpose of helping me find the right auto. No pressure with purchase. Excellent follow-up. Impressed.
So I had to haggle to no end to get the trade in value was worth what my trade in WAS worth. The sales man didn't know how to work nearly anything in the car. I also think I forgot my garage door opener in my trade in when I asked they said they would have to look but it probably wasn't...which I'm sure they noticed at some point and couldn't even give me a courtesy call?
Ask for Dane. If you tell him Chris sent you, he will laugh - because truth be told I am not a typical customer and I ran him through the ringer buying my GT plugin hybrid Outlander. Although born here, Dane spent a lot of time on the East Coast and thus comes across as an East Coast "car salesman" EXCEPT for some critical differences:
1) He not only knows what he's talking about when describing these amazing hybrid 4x4s but knows when there is something he does not know....and is thus open to learning more from customers. He also fully admits the cars shortcomings. It is easy to underestimate how critical this is in a salesperson when one is considering such a huge purchase.
2) Honesty and trust lead to successful deals. They also lead to successful after-sales relationships. No matter the issue, Dane - and by extension Younkers - was there months after the sale was completed. Every time I return - even for merely getting the license plates attached or asking weird questions - Dane answered back immediately, politely and enthusiastically. "Car salesperson" is not an easy job. They don't make much $ and are some of the most maligned workers in this country. They work long hours and put up with customers suspicious of them before even meeting them. Dane handled that role very well. He's a "real" person who I found easy to trust and the kind of guy you could call a friend after the deal. The overall experience at Younkers was very laid back, easy and commendable.
Never received a call once the service was complete due to Comcast blocking the Service Center phone number because it comes from out of state. This information came from your service rep, Shawn. If your rep knows you have this issue, then I’m guessing management also knows this call blocking issue exists. If that’s the case then why hasn’t management worked this issue? This is flat out crappy service. I wasted five hours of my day waiting for a call that never came. I had to call your service department to find out. Your service representatives should at least be verifying the contact number is not a Comcast number until you get the issue fixed.
Great car buying experience with Dane. My daughter and I drove out of our way and it was well worth it. Dane and the whole team, Deborah in financing, and the service crew all made the process quick and easy. They worked out a great deal for us. Contact Dane he will take care of you.
Everyone was super, would recommend and return. Tom and John were the best.
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