by Buyer from Broadview Heights from Broadview Heights, Ohio
October 24, 2018
When we walked into the Mazda dealership we were immediately greeted by Matthew Radeff. He was very professional and friendly. He patiently listened to our needs and showed us exactly what we wanted. We did not do a lot of research prior to coming but Matt explained all the different models to us. He stayed almost 2 hours past closing to finalize our purchase. We are beyond satisfied with the experience.
Before we walked into Mazda we initially went to Volvo next door and were not even greeted by the sellers. One walked up to us without even saying a word. We had to greet him. After the seller made it clear he had no interest in spending even a minute with us we left and went to Montrose Mazda where we met Matt.
We started the day considering purchasing a Volvo and ended it with purchasing a 2018 Mazda CX-5 Touring with package. Kindness and professionalism goes a long way.
James Callender met us and guided us through the process of selecting a Forester. Then, he kept us posted as the car we specially ordered was prepared and shipped to Ganley. When the day of delivery came, James and Jim in finance efficiently processed our purchase, and I was off...very excited to have my comfy Subaru! I love the feel and the visibility it allows while driving. A big hit, al in all.
I put off looking for a new car for as long as possible. I have a Costco membership and was referred to Ganley Subaru East from costcoauto.com. I worked with Brad Lunar at this dealership. He made the entire process easy. I never felt any pressure whatsoever. Brad was honest and straightforward. He is great at communicating with his customers. He took the time to talk through everything and was very patient. I would highly recommend this dealership and would point them in Brad's direction. He is honest and trustworthy and treats his customers like they are family. Thank you, Brad!
The staff in the service department is always efficient and courteous. They take care of my vehicle and keep it in tip top shape. They even fit me in when there are emergencies that need taken care of, right away!
Received excellent care during my first visit at Liberty Ford in Brunswick. Craig johnson was very proffessional and took his time answering my questions and the entire staff was friendly. my car is back to normal and i feel comfortable and confident recommending them if you are considering them for your next repair.
Had a great buying experience working with Chuck and Julia over the phone. In less than 24hrs they had everything ready to go and even brought the vehicle halfway for us to shorten our drive ( from 3+ hrs to 1.5 Hrs)! Quick, easy and enjoyable buying experience! Thank you!
Thursday I traded in my Cadillac SRX and purchased a Yukon XL Denali. Russ Fisher & Nick Hirzel made sure are buying process went as smooth as possible. The whole team at Classic Ford was wonderful!! They all went above and beyond for us! We were in & out very quickly! They made sure everything was set up & I was comfortable in my new vechile! I would
Highly recommend seeing them!! They will take great care of you! Thank you again guys!!
We went to the dealership looking at a particular car and actually bought something different that works out better. The sales team were very easy to work with and offered great suggestions. Will definitely recommend them to others.
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