Used Ford Fusion for Sale in Annapolis, MD

Quality of repair can't be determined since little time has elapsed since repair was done. However, past experience with Toy K. has been excellent so I assume such will continue.......(Donut was good too).

This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!

My husband and I recently totally our vehicle so we were on the hunt for a new one. Friends sent us to Sheehy INFINITI of Annapolis to see Dennis Hunt. What a great experience we weren't quite sure if we were ready to purchase a car that day; but after our awesome experience with Dennis we purchased a 2017 QX60 which we both love. Dennis was so patience and understanding of our situation, very knowledgable and professional. Everyone at Sheehy INFINITI of Annapolis was very professional. Awesome dealership! "THANK YOU" Dennis for making our buying experience great! Anthony & Ashley Foxworth

The 2018 is a fantastic car for the price. I am a big guy and have no problems getting in and out. There is also lots of leg room. Performance of the all wheel drive and 2.0 turbo is outstanding.

This was my first time buying a car from an actual dealership and even though I read the sterling reviews on here, I still brought my parents and went in expecting the worst. I couldn't have been more wrong. Andrew Hart was the salesman that worked with me from the moment I requested info about the car I wanted (2012 Chevy Cruze LS in Ice Blue Metallic). Emails were responded to quickly, his demeanor is friendly, quiet and approachable, and there wasn't any need to haggle - the sticker price was $3,000 more than the price listed on Cars.com and they honored the Cars.com price with no issue! I also got a great APR through their financing (Frank knows his stuff!) and in general, every employee we spoke to was friendly and knowledgable. And the car itself runs like a dream. I tend to avoid Dundalk as much as possible, but if you're around the area and looking for a great car buying experience, Norris is the place to go and Andrew is the guy to talk to. Their 4.8 rating on here is well-earned.

Love my new Fusion! So many new upgrades from my old one. More comfortable, smoother ride. Love the leather interior. Like the features, such as built in GPS and all of the safety features. Beautiful inside & out.

After researching in 5 different Ford dealers, the best deal was given by Norris Ford. When we went to see the car, the attention was excellent. The seller, Garry Parsons Jr., did an amazing job getting the deal; the sales manager, Dave Webster, financial manager, and store manager were efficient, diligent on closing the deal. I would definitely recommend Norris Ford to get your new or used car!!

This car drives so good just like a brand new..Owner was relocating out of the country for a medical job and decided to sell..Perfect car for anyone that needs a reliable means of transportation

I have been a Norris Ford customer since 1960. when I purchased my first car a 1960 Ford Falcon the dealership was located on Dundalk Ave. It feels like family when you walk through the door. From beginning to end of our most resent purchase of our brand new 2017 Ford Edge it was a very pleasant and customer service friendly experience. I guess that is why I have been a customer of Norris Ford for so long. ;)

This is by far the best car I've owned. And I've only put 300 miles on it so far. Looking forward to a long relationship with Meg (the shark car). :-)

I had good experience with Car America, on 8-26-17 I bought a Chevrolet Equinox 2014, They explained everything about the vehicle, they have good customer service too Thank you.

I just bought my first Fusion. I've only been owned Fords, they have always been extremely reliable cars. I hope my Fusions stands up to the test of time. So far, everything has been great.

I'm the proverbial broken record when it comes to surveys involving Capitol Cadillac and its service providers. As is always the case, the service received most recently was comprehensive, professional and exceptionally pleasant. On this occasion -- involving standard oil change, etc. -- I happened to mention a small "ding" on the side of my vehicle, questioning how long it would take to fix it on a prospective appointment. When I picked up my vehicle, my service rep -- David Harding -- had taken it upon himself to buff out what I had thought was a dimple in the panel itself. Although an exceptional example, this focused attention to detail is what I have experienced consistently since 2010 at Capitol Cadillac. I would not consider a vehicle from another dealership.

I have a Fusion Sport (Twin-Turbo V6 with 325 HP and 380 LB/Ft or torque). The car also has a computer controlled suspension, heavy-duty transmission, 19" wheels, high performance tires, all-wheel drive, and a bunch of other stuff. The cars luxurious and quiet except when you want it to show you its "stuff". Then it's a monster. I have had no issues with the car in 2 years of ownership.

Crooked DEALER !!! STAY AWAY !!! GO SOMEPLACE ELSE !!! "The Epitome of a BAD USED CAR LOT" I purchased a 2017 Chevrolet Corvette on March 17, 2018. During the vehicle walk around, I noticed several imperfections that I pointed out to them. They (Rozell Thorne) said that they would take care of these and not to worry. All LIES!! After I got the car home, while on my knees polishing the tail pipes, I noticed that the bumper had more damage than you could see from a normal walk-around. The car had been rear ended. You could see the license plate imprints from the impact. I called Rozell to schedule an appointment to bring the car in and he did not return my calls. He finally answered the phone eight days later. Mind you, their return policy is a seven day return no questions asked. Hence, he answered my call on the following Monday. I took the car back and left it for repair. When they called me to come pick up my car the rear bumper was still not repaired. They said that they were not going to repair the bumper because it cost too much money and that they were not going to put any more money in the repair. I ask the sale manager Guy Lewis if there was someone else to talk to. He again said to talk to Rozell Thorne. I went online and found Cindy Grants number in another BBB review and I called her. She pretended to be able to resolve my issue but failed. I also talked to Cornell Cancy, a supposedly higher manage who would resolve the repair and he neglected to take my calls or return calls too. When I did reach him, he gave me another manger named Ali Uddin. But, Cornell gave me the wrong number. I called Cindy back and she gave me Ali's correct number. When I talked to Ali Uddin, he would not fix my car and stated that Easterns do not fix or repair cosmetic issues. Ironically, I took my car to Ourisman's Chevrolet for a repair estimate. After they inspected the car, the entire bumper had to be replaced. The repair cost me $2785. I would never recommend, refer or suggest that anyone in the market for a vehicle, shop at any of the Easterns Automotive Group locations. The management is real nice when they are taking your money, but totally unprofessional when you have an issue. I believe Easterns knew the car had been rear ended. They also knew how much it would cost to repair the car. They claim to sell the best used cars, that is very untrue. Easterns really owe me $2785 for the repair. Plus losses. Great experience! No hassles! Straight and to the point business action! Friendly and nice staff. They were really great with answering all of my questions and made me a great deal!

Like every other ford i have owned it is the best. The most comfertable I have had yet. Rides like a dream. Great gas mileage 35 highway and 25 city .

I had a wonderful experience at Academy Ford. The saleslady, Ashley, truly listened to me when I told her what I wanted and she guided me to the right car. She had a lot of patience ! Because of Ashley I ended up with the car I truly love :)

I was rear ended and my mustang was totaled, so I needed a new car for close to what the insurance company was paying. I looked around and found my Ford Fusion. It has 240 hp turbo, so it's not too bad when you need to get up and go, it's VERY comfortable, room for 4 adults comfortably and a smaller adult. I believe I got a good deal - it had 27K miles on it and not a blemish inside or out. It gets 28 mpg. My only complaint is that I couldn't find it in red. I have the silver one, and I have now noticed you can't throw a rock without hitting another one. I've tried to get into the wrong car at least twice in my parking garage. Other than the generic qualities of the shape/color, I was able to get a car 5 years newer with 120,000 fewer miles for just a few thousand dollars! So, I'll probably drive it into retirement!

This was the smoothest car buying experience I could've imagined. Tommy Kerr took great care of me and never once pressured me into anything. He was extremely helpful and informative and made me feel very comfortable under his wing. Phil (finance guy) was a great help as well and fought to lower my rates. Got nothing but good things to say about Apple Ford.

We just got the 2017 Ford Fusion Platinum edition. The styling is great and the comfort is fantastic. My wife has back issues and the seat doesn’t fatigue her back. There is plenty of leg room in front and back for my 6ft tall son. Definitely recommend.

I have to say this was one of the best experiences I've had purchasing a vehicle. Buying a new or used vehicle can be a very stressful process. However, the two gentlemen who worked with me through the process made a stressful situation so much easier. They were very professional, patient and kind. I would definitely recommend Car City to a family member or friend. Thanks Car City! From a satisfied customer.

I wasn’t sure what kind of car I really wanted. But once I test drove this one I knew it was the car for me.

So far working with Carl has made this process easy. He responded to my requests for additional information and pictures in a timely manner. The listing was informative.

I think that’s a vehicle is a good value except that it has a shifting problem when going from drive to reverse on inclined or declined surfaces.

Very nice cars. People were very nice would definitely recommend to everyone. Good prices also. Good selection of vehicles. Would definitely come back again. Great.

All the features of a luxury car at a mid-size car price. Great ride, interior comfort, huge trunk, sporty styling, luxury options, all at a great price.

My dealership representative Mr. Harvey Vaughan was very professional, attentive and took care of my automobile needs in an expeditious manner. I certainly will be recommending him for future clients.

I new we belonged to this car as soon as i sat in it. Love the leg room an all the safty features it has

I started my car buying adventure more than 6 months before meeting Jenny. I communicated regularly with more than 5 dealerships. Going in I new what I wanted and the price I was comfortable with and elaborated my needs to each sales professional. With a strong background of customer service that determined I felt comfortable with. Jenny was attentive, professional, and extremely knowledgeable and unlike any of the previous agents she truly works hard to ensure you're getting what you need. I walked away with good deal for my trade in towards a 2016 Toyota Camry SE. It's hard to come across great customer service these days but Jenny Park is ambassador of it. If your looking for a excellent experience ask for Jenny at Russel Toyota in Baltimore off of route 40.

It drives great, good gas mileage, comfortable, lots of room, large trunk area, good tires, supportive lumbar seats, plenty of power, solid ride and handles well. Looks really sleek

I was looking for an F150 all over town and then came across Koons. The communication was fantastic, Tom the General Sales Manager reached out via text, he was able to narrow down the vehicle, the specifics, and the payment before I came in, huge convenience! Derek the sales consultant helped with the paper work and test drive and Will the finance manager made the finance part quick and easy. Easily the best experience at a dealership, the team at Koons is top notch. Highly recommend!!!

This car met all of my needs- downsized from a SUV and not sorry I did. The gas mileage is outstanding, the interior is very spacious. I am just over 6-feet tall so that is very important for me and my family!

We recently went down from York, PA to purchase a 2018 Focus ST. Pete made the transaction as smooth as possible throughout the whole process, and amazed me with all the work he put into it before he even knew if we were really going to come down and make the purchase. Pete gave us the best price available and we have a local Ford dealer I had given the chance of getting business and they said they just weren't able to get as low, at their closest they we're still 1400 dollars more then Pete's price at Koons. So if your looking to buy a vehicle, it definitely will improve your chances of getting the best price possible by dealing with Koons. The finance manager Harry made the finance part of it easily understandable and got us a great rate and payment. Thanks Pete and Harry for the great service and any further vehicle purchases will be made at Koons, and we will pass on the idea that if someone wants a great deal where to go!!! Also a side note, we had always been weary of purchasing out of state and thought it came with alot of extra paper or side work, absolutely not, I think it was easier working with Pete at Koons than it was buying my last car here in PA. They took care of everything there, no extra work needed.

Great Vehicle! It’s very comfortable! Low on gas... yet still stylish! I love my new ford cushion! I would absolutely recommend this vehicle to my family and friends

Did pretty deep research online and landed on a car that was (according to cargurus.com) a great price. Also visited the dealer web site and saw an "ad" for an additional $750 off used cars. When I called they told me that "ad" was for their Used Car Outlet, but to print it out and bring it in as this was the VW dealership in their chain no the Outlet. Went in, worked with Arnold Silverberg. Car was exactly as described, drove well, no pressure sales. They took half off the with coupon (which they probably didn't have to offer). They also threw in a free additional key valued at $300. In the process I specifically asked about any Dealer Fees and was promised there was no additional fees. Then when we were almost finished they told me there was a $300 Processing Fee. I asked, based on what was said, if that could be waived. Arnold went to bat for me and and, while they couldn't eliminate the fee, they reduced the price by $300. Boom! I would definitely recommend these guys and Arnold.

I bought the car used, but I have had nothing but problems with even after I had a reputable mechanic check it out and go over it for 2 days. It ran fine for a week and then the check engine light came on and to this day it comes off and on.

I am extremely happy I just purchase my Shelby GT350 Mustang from Bob Davidson Ford. The staff was extremely professional courteous and knowledgeable. Before I found Bob Davidson Ford I went to three other Ford dealerships and none of them came close to delivering on their promises.. Bob Davidson Ford delivered on all their promises and made me an extremely happy customer.

Although I just took delivery of this Fusion I have owned 7 other Fusions, including a 2019 Hybrid. All have been perfect. Great mpg and comfortable for me.....6'5 and my wife ....5'1. The memory seat is a great option.

This was the best experience I ever had in buying a car! My husband and I cannot say enough about Ibrahim Kassim and the entire team that worked o our deal! The took us from a horrible situation with another dealership we'd been dealing with for over a week and gave us peace again of mind with Heritage Hynudai....kind, curtious, friendly, attentive, caring, polite, most of all they showed love, which is why we are all here no matter what we do..its very evident that the take complete pride in customer service....I will have as many follow me as I can to this dealership for a car purchase... To Ibrahim and the others that worked for us,,,Namaste!!! We thank you. Cherryl Brooks-Hollin & Miles Hollin BTW!!! We walked in and 2 1/2 hours later we walked out with our brand new 2016 Hyundai Sonata Sport! (Hey Ibrahim! In brown!, Truffle Brown!!😁) just the color I wanted!

So much bigger than my Honda Civic was. Especially in the trunk. And the dash feels like I’m driving a spaceship. Doesn’t get as good mileage. But I really love this cat.