This car is a story on its own. And finally, my son has the car that he would not stop talking about. Now....I could not have asked for a better sales person than Tom Henry. Not only is he patient, thorough, straight up and honest, he also sees thing almost to the point of being family. In all the years I have been purchasing vehicles from Hewlett VW, NO ONE comes close to a great sales person as Tom Henry. He is an asset to your company and he is honest. I wish car buying was always like the last two processed with Tom. Tom Henry goes above and beyond for his customers - Hands Down!
I was extremely satisfied with my experience for the regular maintenance i had performed on my Optima. Shaun was completely on target and was fantastic at communicating. The only thing that would have made it 100% would have been a more timely shuttle. I do realize that one person could be only in one place at a time but, more than one person could be picking up and dropping off customers. Other than that, 100%.
What great service!! Dan is the man! I know he was working hard to get me back on the road again. And they did!! I feel rest assured that if I need service, I will be taken care of. Thank you Dan, ceritified diagnostitians, and everyone in between!
Absolutely blown away by the level of service we got from Sutton Motorsports. From our opening request to the follow-up satisfaction check we were consistently impressed with how straight forward and accommodating Cody and his team were. They quickly found us the perfect vehicle for our needs and we didn't have to lift a finger. They turned what is typically a stressful endeavor into one of the easiest processes possible. Thank you Cody and the rest of Sutton Motorsports. I won't hesitate to send customers your way.
Bought a 2016 Jeep Wrangler Unlimited from Cory, the easiest and best car sales experience I've ever had. No sales pressure, had a trade-in they worked with me on to get to a fair value. Super simple and painless, only took a couple of hours with test drive and all - plus their inventory is just sexy!
Brought in my 2014 Denali Yukon to trade for a new body style gmc. Found what I was looking for and they fixed all the issues I had with the vehicle. There was just one thing there were a lot of little things. Taillight, sunroof, headliner, interior carpet and a few other things. They were all addressed without any questions. They had the car more than a few days for the fixes and loaned me a car for the wife and kids while it was there. Very happy with salesmanship and service. Top notch! Will purchase again when I’m ready for a new truck.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Found a vehicle that I was ready to buy but their no haggle pricing was too high. As an online only dealer without brick and mortar investment they should offer very attractive pricing. I managed to find a similarly equipped car for a much more attractive price. Their customer service was great so if you find a car that you like and you like the price I would not hesitate buying from them.
This was the easiest car buying experience I've ever had! John knew I had limited time and he was sure to get my loan approved quickly and without hassle! I am very pleased with the car I bought and the purchase price was more than fair! I would definitely recommend Austin Auto Brokers!
Lisa was awesome. She helped resolve all of my issues.
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