Great service and overall excellent experience. Steve gave me the best price and and made the whole process fast and easy. I would highly recommend anyone looking for a used car to go to V.I.P. Auto. Thanks for all the help Steve.
I just bought my second vehicle in about 6 months, and it was a great experience. Very relaxed with absolutely no pressure like other larger dealerships I have dealt lately. Very knowledgeable and friendly staff who patiently answered all my questions. Will definitely buy from again.
The Nissan team was outstanding. They answered every question I had. They worked with me though out the whole processes. As a first time new car buyer it was scary but they made you feel comfortable!! David (sales) and the GM and Adam of the finance dept. All did a fantastic job thank you guys so much.
Long story short...bought a car from these guys and the check engine ligh came on... granted it was for my daughter. Was told to bring the car in... I was a bit angry that i bought this car two weeks ago and already a problem. Turns out our little angel has been fueling up while it was running and tripped the light... Thanks guys for getting me in and out with no questions. we be buying our other daughters car from you guy... Thanks
Mike was very helpful and accommodating. As a salesmen myself I appreciated the effort to understand the type of vehicle I was looking for and he did what a good salesmen does. He finds the right fit, not the quickest sale. Mike put me in a 2019 RAM 1500 REBEL which was a car I never considered or thought I liked (after months of researching and testing cars) until he evaluated what my wants, uses and needs of a truck we???re. Nailed it. Got a great deal. Much more professional at Oconomowoc than the Franklin location too overall in all departments. Would recommend.
I drove an hour to this dealership to test drive a used 2014 Ford Fusion. I needed a car ASAP as mine was no longer working, and even with the knowledge that I was in extreme need of a new car, no one was uncomfortably pushy. Dawn was very kind and helpful and when I did not like the used Fusion, she offered me the option of test driving a new one. As this would be my first new car, I knew it would be a long shot to be approved for a loan with no co-signer and a small down payment, and as expected I was not approved. Dawn and her team went out of their way to find me another vehicle on their lot that they thought I would have a better chance of qualifying for. After driving another car, Dawn went to see if I would be approved and came back with the news that her team had been attempting to find a way for me to take home the brand new Fusion, and that they had! They went above and beyond to make sure I was able to have a car and that I understood why it was easier for me to qualify for the new one and not a used one. They were a huge help to me as a first time car buyer and it was the best experience! They were all wonderful and very excited to help me become a new car owner!
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