Schultz Ford invited me to a My Sync class to teach us (seniors) My Sync and how to use it. The teacher Ruggero Fratarcangeli was excellent and went above and beyond. All of use learned so much useful information and I will now use this program on a regular basis. He brought real life uses for My Sync and helped us gain a comfort level I never imagined. Thank you Schultz Ford for this amazing class and to help me enjoy my new car and its features.
Schultz Ford of West Haverstraw New York- If you are looking for a Ford this is the place to go. This dealer brought me back to a place 30+ years ago, when your local car dealer actually knew your name and actually cared about repeat business. Yes, if you???re into the high pressure chaotic wall street trading floor zoo- then this is NOT the place for you. Do your homework online first and take a look at what they have in stock. Keep in mind they have another store in Nanuet NY and they can get you just about any Ford vehicle to your liking. When I arrived, I was greeted by Rose who did a great job making me feel right at home. They had the car I was interested in ready and waiting in the back. Clyde brought the car I was to test drive around and showed me the highlights of the car. After a nice test drive up scenic route 9w I returned to the showroom. Due to my situation with the VW "Dieselgate" class action lawsuit I was unable to negotiate a deal then and there. I met with Brian the sales manager who reviewed the financials of the vehicle that I was interested in. We stayed in touch over the next couple of weeks as to the status of the buyback of my vehicle from VW. The day they took my VW back I called over to Brian and we worked out the final deal over the phone (Luckily the car I test drove was still available). Again, as I said "no pressure" at all... I filled out the financial information online and was pre-approved within minutes. Clyde called my insurance company and added the car to my policy. All I needed to do was sign the papers. Due to a scheduling conflict, we needed to take the car that day. Because we arrived after service hours Brian the Sales Manager was actually washing my car in the service bay. I was amazed by the Roll your sleeves up attitude here! You would never get this from a Prima-Donna NJ dealer. I've never experienced service like this at any dealer before. We live an hour away in New Jersey (The home of high pressure sleazy car dealers!) We could have shopped the "Auto Malls" locally but we would never have had the level of customer service that we experienced at Schultz Ford of West Haverstraw. This dealer truly goes out of their way to earn your business. What a great buying experience! We will be back for our next Ford. I???m not sure when that???ll be, our Expedition has over 130k miles on it and is still running strong (Knock on wood!) Ford has come a long way in building quality products.
This was my first experience at Ford dealership & it was excellent! The salesman Max Rubin was a true professional and I will definitely be returning.
Ford F-150 and f250andf350 all three truck I used
by Glamis from Calforina ,Lancaster city
August 12, 2018
Good long drive good gas and comfortable inside prefect for me that’s all only v8 that reason Iam pull trailer for camping glamis and dumont dune cool now no truck Iam stop drive for two years shop is try put computer chip seven time blow up so it been frusturted so I think I better get other truck same kind of truck I rather that’s all
Our salesman for buying an EV was Anthony Masone, ultra-competent, non-pressuring, a deft guide throughout the process, not to mention highly affable. And offered candy at his desk to boot! Thanks, Tony, for all your help, leading to a happy ending: a beautiful, brandnew EV (Chevrolet Bolt).
Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due.
(1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns.
(2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order.
(3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more.
The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.
by Trish from Winter Haven FL
August 28, 2018
This is the perfect van for my large family. Comfortable, stylish, and easy to drive. More than enough space for passengers and all our stuff!
Fast friendly service, treated me like family. Greeted by all staff as we entered, no shortage of people glad to see you.
Perfect for a large family!
by OkcMom from Edmond, OK
December 7, 2017
As a mother of 5, soon to be 6, we were needing a new vehicle with plenty of space. When I first saw the Transit I was hesitant since they seem so much larger than my minivan. It has turned out to be the best purchase! Not only does my family finally have the space we need but it actually drives just as easily as my smaller van did. I'm so happy with this van so far!
by ODanielFordCustomerForLife from DealerRater.com
December 4, 2018
My wife and I recently needed to purchase a new minivan for our family. Honestly, we weren???t looking forward to it - we were overwhelmed and a bit stressed... and the timing for our family budget was rough. We had heard great things about the New Haven O???Daniel Ford, so we decided to at least try to talk to someone. My sister recommended Mike Pocci, and she was 100% accurate. Mike was genuine, kind, and very knowledgeable. He did not try to get us in a more expensive car. He stayed in our budget. He kept in contact with us through text and calls the next free days before we officially signed. We also worked with Ryan Keebler and Mike Everton, and we couldn???t have been more impressed. Everyone was upfront and honest. They all communicated with us throughout the process. This team made this potentially stressful situation easy and even enjoyable! We will 100% return to Mike, Ryan, & Mike when we need a vehicle again, and we will refer them to ANYONE! Thanks, O???Daniel Ford! PS. And they have a GREAT selection ??? we LOVE our new minivan!!!
Seller makes the difference!
by KEGcaterer from Omaha
May 24, 2018
A cargo van is pretty simple, a box with a motor and wheels. The difference with this van was made by Schrier Automotive. I was taken care of quickly and efficiently. I'll be a Schrier buyer from now on!!!
No hassle dealer! Great costumer service and sales. Al Jones is a great sales man. I would definitely recommend them to everyone looking for a new vehicle.
only owned it 1 month.
by jwn from L.I. New York
October 26, 2017
radio pre-set buttons too far from driver. climate control knobs could be more accessible . for me the driver seat must be lowered & moved completely back to get up & enter the cargo area, afterwards you have to readjust it to the proper driving position. Will be used as a camper van, and for traveling. MPG could be better.
After spending all day looking at cars... we learned a lot. Doc fees and Admin fees EVERYWHERE.... surprise hidden costs at all the other places. Not so with Auto Brokers. No Doc Fees. No Admin fees. The cost is the cost is the cost... Seriously great company to work with. Thanks for the awesome deal!
by Jojo from Newport Beach
July 18, 2017
I think it was one of the most beautiful functional vehicles on the road. Ford really did their homework when I made this ceasing.
I was going to buy a minivan, but when I saw this I change my mind .!!!
I was promptly greated in the lot by Scott and told him what were looking for. He immediately had us test drive two different vehicles. Scott was very Friendly and listened to our needs. He also worked with us and our bank to arrange the financing.
I would highly recommend anyone who is looking for a car to go see Scott at Crowe Auto Group in Kewanee!!
We love our Jeep we purchased!
by Edward from Rockwall, Texas
July 14, 2017
we purchased this van wagon to be adapted into a wheelchair accessible van. it was a ten seat wagon. it was beautiful and it hurt to have to take it apart because it is a great layout. we had a wheelchair lift installed and a easy lock to lock in wheelchair. it's a midroof.
this van drives like a sports car. if i didn't know what was back there i would not believe it. It is smooth and the ride is beautiful.. it handles great. we can not say enough good things about it. it is roomy and we still have the back rear seat in . cargo space great behind it. seats are shockingly very comfortable. great family van.
i highly recommend it for a family or business purposes. you just can't go wrong.
we bought it with 1,400 miles on it. so it was practically new.
Just an overall nice, easy experience. great value.
by August from DealerRater.com
December 4, 2018
Frank Mainelli is probably one of the easiest, genuine salesmen that i have met in some time. i recommend him highly. no pressure, professional. (ask him about his compass) :) thanks all. i love my car. :)
Very comfortable for a cargo van
by mk3250 from Arlington, VA
February 7, 2018
I really love it. I like it more than I thought I would when I bought it. The basic vinyl driver's seat is very comfortable and the vehicle handles like a car. Good pick up, not sluggish at all. Good turning ratio. The side view mirrors with blind spot mirrors incorporated provide excellent coverage so that I have no worries when changing lanes. Since I don't have back window glass, I had a back up camera installed and it works great. Good gas mileage for a work van- about 16 miles per gallon when empty. No complaints. I like that I can use regular gas and there is no engine knock under load. I added running boards which is a tremendous benefit when getting things out from the van and also putting things in. The interior is spacious and there is plenty of room to pack in a lot of stuff. I did not add shelving but kept the entire space available for carrying around tools and materials for the jobs. At first I wasn't sure of the new design (2015) but have gotten used to it and I really like it now. The overall styling of the van is great and a pleasure to drive.
Tony Humphrey the internet manager made my experience buying my new fusion amazing. He took the time to explain everything and make sure I understand all the bells and whistles that went along with my car. Great salesman, would definitely buy from him again.
by lrguin from Four Oaks ,NC
September 18, 2017
This vehicle is just what i wanted. It will give me service and do the job i want it to do. I will buy my next car from them.
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