I visited and subsequently purchased a new Ford Escape at Norris on Nov 8 2018. My salesman, Jason Catanzariti, was awesome in his knowlege of the Escape and the Edge. He explained to me all the bells and whistles that the Escape and Edge had. It took me a while to decide between the 2 modles and Jason was very patient with me. I recommend Jason highly. Also, the FI Manager, Will Watson, handled the financing of my new vehicle and the extended warranty very quickly and professionally.
I recently purchased an SUV from Manchester Motors and could not be more happy with the process. From the initial phone inquiry about the vehicle until I finalized the sale, I was treated professionally. Randy Olinger is an experienced expert. Glad I could do business with a smaller dealership and get treated so well.
Great customer service and experience. Everyone was so friendly and made the car buying process enjoyable. They were patient and walked us through the process. We also got a much better rate through their finance manger than I could find on my own. I am so happy with our purchase!
We met Sean Prather at 4:45 on a 100 degree Saturday evening. After a horrible afternoon of test driving cars at 4 other dealers, we stopped at Laurel Kia on our way home. Sean stayed late to show me a car, which I loved. I had second thoughts over the weekend and I went back at 5pm tonight. He let me sit in 5 cars, stood outside with me in a hailstorm, and helped me decide what would best fit my needs. I am very happy with the entire experience and highly recommend Laurel Kia and Sean Prather. The finance professional was also super helpful. The dealership is no-frills. But they have complimentary beverages and it’s very clean and upbeat. If I wanted a manicure I would go to a nail shop. I wanted a car, and I got one today! Thanks!
We wentin looking and came home with our Kia Sorrento. Igore was our salesman abs he was awesome. Told him what we wanted and what price range we were in and the 2nd car he showed us we bought. No pressure, no haggling and fast easy paper work. We would defbut from Igore and Laurel Kia again.
Came back for another vehicle from T. A. Since I purchased before they gave me an even better deal this time. Have referred friends and trust auto showed great appreciation. Salesman David made the transaction smooth both times, not at the dealer all day like my past experiences.
Very nice . I drove over 2 hrs to deal with her. She was sooooooo friendly . The owner was very nice as well. After calling a ton of places i stopped after speaking with melissa. Ty melissa
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