Ford for Sale in Gilroy, CA

My husband and myself were in the market for a larger vehicle because our family is growing. We are big Honda fans because of our last car shopping experience in another town. The dealership had knowledgeable staff, and made our buying experience easy and comfortable. Before going to Honda of Morgan Hill we researched a few options for vehicles and ultimately decided on a preowned Odyssey with low mileage. We were preapproved for financing on line. We did our homework. The sales staff seemed helpful and friendly. We purchased the vehicle we had looked into on line. Less than 1 week later the battery needed to be replaced. I called and spoke to the salesman we dealt with the previous week and before I told him the issue HE interjected, “if the battery needs to be replaced we will do that.” His knowledge on the subject was baffling since I had not told him what the problem had been. I was under the impression that when you purchase a used vehicle from Honda it has to pass an inspection. And something like a dead battery surely should have been noticed by the service team. The salesman said he’d return my call the following day since he was out of the office. This never happened. I assume the service team and the salesman were aware of the malfunction since I haven’t been told otherwise. I expected Honda to either reimburse us for the cost of the battery or give us equal credit in the service department. I am disappointed with the level of dishonesty proven by this specific dealership. They are the reason people dislike the whole process of buying a car. I will purchase another Honda but I will never go back to the dealership in Morgan Hill nor will I recommend them.

Charlie and Gene were fabulous to work with! Was pre approved before I even drove out there to pick the car up! Wonder to speak with Gabriela on the phone to make this all happen for me as well! Over all very professional and outstanding!! Would recommend to anyone!!

My family has purchased/leased over 10 cars from Sam Linder Honda in Salinas. Eddie Suber, our Sales Consultant, is very kind, professional and doesn’t plays any games. He always gives us the best deals, compared to other dealerships. The Sam Linder’s service department is the excellent. They are honest. This is important to me, since I have dealt with some of the “worst” service managers, thinking that I don’t know anything about a car since I’m a female. Some service managers actually lied to my face, not knowing that I took a couple of years of auto classes in college. Sam Linder’s Service Managers always gives me their full attention. They are Professional, Respectful and Honest. Yesterday, our daughter asked my husband and I to join her family to purchase a new car. Prior to heading out, I always checked the going prices on the Internet. Price is important! We are open minded, we checked other dealerships on different cars. We ended back to Sam Linder Dealership in Salinas and visited Eddie for a great deal. Part of buying a new car, I always feel that I’m buying the dealership’s service department too. They are the people that I will be dealing with after the sale. This is important to me. Sam Linder’s Sevice Department is always clean, like yesterday. There were donuts, fruits, coffee, newspapers, magazines and Internet for their early customers, while waiting for their cars or the courteous van to take them home. Chuck, our normal service manager was not there yesterday, but Jose was there, another great Sevice Manager. He greeted my husband and I, like we were old friends, and told us that the HR-V is very reliably and highly recommend it to other cars in the market. At the end, as very happy Sam Linder’s customers, our family purchased a brand new Red HR-V EX-L Crossover, with all the gadgets. Rk Now, the question is... Will I purchase from Sam Linder Honda again? The answer is YES.

Even though I had an appointment and was running behind my service provider arielle accommodated my recommendations/needs for my vehicle. Also, I did not have to wait so long for my service to be completed. I loved that they provide complimentary shuttle service. The shuttle driver Isreal was very kind and respectful.

Always easy to do business with this group. My father and I have purchased vehicles from North Bay Ford over the past 25 years, and have always been satisfied with both purchases and service. It's a small dealership in a small town, but they do a great job. Highly recommended!

Been waiting 3+ months for airbag inflator recall service. STILL WAITING

I felt like family, very warm, helpful. Well done.

Service was great, not satisfied that my 2013 Explorer already needs non-wear parts replaced at 60k miles.

Service was quick. Everything was done right and they let me know about if there was any problems. My car was ready and they called me to pick it up before the time quoted. 2 thumbs up! I ordered a new vehicle and was shown all the options what they actually looked like and explained what everything was if we needed them of not. Bobby is the best.

Easiest purchase ever! Jeff was great, from questions to driving away in my new Escape. He gave me accurate answers, and space to decide. Got my selection, and quickly. One happy driver!

They said it would be 2 hr and it took only one. I wa back home before that and that included a stop at KMart!

Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!

Just stopped in for fun to see some Mustangs. I’m not looking to buy soon but when I am ready I will be back. Gerry was informative and happy to answer my questions.

Today I drove away from the dealership as a first time car buyer! I had an amazing experience with this A+ team. Nick the GM was super helpful with setting me up with his team that gave me the true VIP experience. The assistant manager Thomas was able to find the car that I was exactly looking for while also keeping me updated when the car would be ready. I appreciate all of the communication even when he was technically out of the business. My sales rep that helped assist me with the car was Sterling and he helped so much through the process and patience with the finance department. Sean was the sales manager within the finance department and he did everything and exhausted every possible outcome in order for me to get the best deal! I walked away believing that this whole team was there to help us all reach a common goal which was driving away with a car at the best affordable deal. Thank you all for your help!

First off, I drove all the way here from San Francisco because I was lucky enough to initially be connected to Salesman Nick when I called one afternoon to check on the availability of a 2018 Kia Soul. He told me what he knew about the availability and told me he would call me back after checking on the specific vehicles options. Having had flaky car salesmen experiences in the past, I expected to not hear back. I was wrong! About 10 minutes later Nick called me back and provided me with all the information. He asked if I wanted to come in and I told him I would be in the next morning. He happily adjusted his schedule to meet me the next day. It was a complete pleasure working with Nick. He was happy to review all the bells and whistles of the car and it was clear he loved being able to sell Kia cars. On top of that, he was funny! When it came to the price negotiations, I could have not wished for a better experience. Shout out to the Sales Manager Mark who was friendly, straight forward and fair. The final chapter of the experience was the Finance Manager Servan who was really nice, low pressure finance guy. I am used to finance managers being pushy and trying to push all the "extras". Servan did not push at all! He reviewed the options, explained his opinions about the "extras" and did not push me with any guilt or fears (experienced all that at other dealerships). I walked out with a brand new Kia Soul at a price that was fair and customer service that was exceptional. If you are in the market for a new car I highly suggest checking out Kia's and the friendly, fun service at Stevens Creek Kia.

Great experience with deciding on the right car and purchasing method for my situation. Lots of description of the vehicles in stock. Excellent service overall.

Amanda was a pleasure to work with on the purchase....she made it very easy and was very helpful with all our questions...

An overall awesome experience from the sales process to the customer service for aftermarket installations!!!