Village Toyota has serviced all of my Toyotas. I have owned five. They have always provided excellent service at reasonable prices. They kept my cars in tip-top condition. The 2019 Camary is the first new car I have bought at the dealership. The sales department delivers the same exemplary customer service as the service department. Our salesman Darian was the best. He was so patient with us, especially when it came to explaining the new technology in the car. Very professional
Everything was hasslefree i???m not sure if my brakes were actually checked because I never saw them take my tires off and I still have a little movement in my steering wheel when I apply the brakes but I was told there at 50% perhaps you can check the brakes without taking the tires off because typically if you remove the tires they ask you to come back and get them re-torque with an 100 miles just checking
We bought a vehicle and wanted to add an accessory to it. It was getting later in the day and the service department was very busy. However, they fit us in and the truck was ready when we were done signing papers!!
We had a great experience with Bruce, as we always do, picking out a vehicle that suites our needs. He went out of his way getting us the color we were looking for, even when at a dealership up in Jacksonville. Definitely would shop & deal with this dealership & Bruce again. Thank You.
I came in to service my 2012 Tiguan and left with a 2014 Tiguan!! Marek is a really good guy and he spoon fed me the whole way! I would not have done this if it was not for him!!!! I felt like it was a fair deal. I recommend Marek if you want transparency! Thanks Marek... You Rock!
Don was great, emailed me extra pics so I could see it since I was going to be driving up from Orlando. Got there and it was exactly as described. Whole thing took about 45 mins once I got there and I was on the way home. Great overall experience, would look there again for my used car needs.
Our experience at Key Scale Ford was very satisfying. We were treated with respect and all our questions were answered. The dealership is nice and the staff is very respectful. Our negotiations went quite well and Fred Almonte is quite the gentlemen and quite knowledgeable . I would recommend Key Scale Ford to our friends.
ich Rysell, was the BEST. We are not a quick and easy sale. We always have a lot of questions and requirements. Rich not only found us the car we wanted, with just the options we wanted, but he was thorough and patient with us in all things. This actually turned into a lease on the Ford Z Plan(employee discount), so Rich didn't make as much commission off us as he could other buyers/lessors, but he never gave us "discount" service. I hope he is still at Key Scales the next time we need a new car.
Both Dan Shuten & Don Garrett were very nice too. Don gave us a fantastic trade-in and Dan walked us through the leasing paperwork, answering the many questions we had.
All-in-;all a really terrific dealership.
Inquired about a truck via internet. Sales made a couple of reasonable attempts to gauge my interest in another truck after informing me the vehicle of interest was no longer available. Thanks for not continuing to bombard my email after I showed no interest in other offerings.
I was just looking at what was available for cars and sat down with Stan to go over my options. Saw a number of cars that I was interested in and also saw 2 C-Max's that my wife might be interested in. Had a good experience, low key and fact oriented. Went back the next day and dealt with Randy since Stan was out. My wife was interested in one of the C-Max's and purchased it. One of the cars I had been interested in was sold. After discussing options and price ranges, Randy was able to come up with a Taurus that would fit the bill. I ended up buying the Taurus. Randy was really good at working with what we gave him. Had 1 minor problem and everything was resolved professionally to my satisfaction. They were a pleasure to work with.
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