Used Genesis cars for sale near Hazel Crest, IL

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

Mr. George McElroy, my sales rep. was amazing. No pressure. Talked with him like he was a family member. Explained every question I had, did not rush but took his time. I thought that in itself was excellent. Excellent sales rep. All A?s to Mr. George. ?????

This is a beautiful vehicle inside and out, Great styling and comfort. Performance is great . Mileage is disappointing. User interface for settings is confusing and you have to go very deep into drop down menus to set basic functions. Cargo area is small for an SUV of this size. I ordered mine with a trailer hitch but the factory trailer hitch looks like it was added on at U-Haul. It is not integrated into the design at all and certainly looks like an afterthought. VERY disappointing Regardless, I think it is one of the best looking SUVs on the market

Good customer service From day one I go over there to buy a car they was good with me they help me a lot even after one week from heaven the car I go back to them the car was shaking need break They help me and fix the brake for me and check the car from A-Z thank you for a good customer service

Only had it two weeks, but bought based on ownership of 2015 Genesis which I bought new. When I sold it, it had 72000 miles and NEVER needed a repair.. it went to the dealership only for maintenance. Great cars.

The G90 is an excellent vehicle. I have owned Cadillac, Lincoln, and Lexus, this 2021 and the 2018 G90's I owned are by far my best owned autos. With the Lincolns and Cadillacs I was on a first name basis with the service manager. The Genesis's only went back to the dealer for scheduled maintenance. What more can I say, luxury, performance, attention to detail and overall quality are all outstanding.

Thank you to the staff at Western Avenue Nissan and Melvin Eakey for helping me find the perfect care. The sales staff was great and their customer service was exceptional.

I owned a 2022 G80 Sport Prestige for 7 months. It was an impeccably built and beautiful car. I loved the rear wheel steering, soft close doors, comfortable seats and exquisite interior that you can't get anywhere at this price. After waiting at the local dealership for 5 months for parts and service, it was destroyed by a hail storm. The dark side of owning a Genesis is the atrocious dealer service! Beware.

My wife and I were looking for a new vehicle but our credit wasnt the best ...In fact it was pretty bad actually..but we decided to check out car max.Im glad we did.Very nice selection of cars,great staff..My sales man Ken was a pleasure to work with.We got the car we wanted,in a price range that was fair..Even though our credit was low mine was a 585 wife's was a 615 we got the loan..ken worked hard for us and got the deal done.

The Genesis G70 3.3T Rear Wheel Drive is one of the best performance values on the used car market. I do think there are a few better options then this car in the sport sedan field. The BMW M340i and Audi S3 come to mind, however you will pay more for those cars. Pros 1. Powerful 3.3 Turbo Engine. 2. Quick Shifting Transmission. 3. Solid Handling on a backroads. 4. Large amount of features for the price. 5. Great Looking car. 6. Radar cruise control is very good. 7. Transferable powertrain and bumper to bumper warranty. Cons 1. Small Backseat Space 2. Drive mode calibrations for throttle position is poor. 3. Ok gas mileage (But that does not bother me much since I have another car that is more fuel efficient) 4. Paint quality does not match BWM, Audi and Mercedes. 5. Remote Start features is a paid feature.

Sales associates where friendly,knowledgeable and listened to my concerns about the car good experience

Excellent customer service!! Found the vehicle I wanted 3.5 hours away but was hesitant due to the travel time. They were very patient with all my questions prior to arrival. The car was better than expected when we got there. All the cars on the lot were very clean and you could tell everyone including the shop guys take a lot of pride in their work. In the future I’ll just have them mail me a car and trust it’ll be taken care of.

Bought a 2019 G90 Ultimate V8, and absolutely LOVE this car! Power, AWD, Class, and Amazing Comfort! This car has just about every option you can think of as standard equipment. Makes long road trips seem easy and coddles you is serene comfort the whole way there. So far have 40K miles with no issues of any kind whatsoever!! Done my research and was considering the BMW & Mercedes, but walked away from those due to reliability and ownership cost issues. Compared the G90 to the Lexus LS460 & LS500, and honestly liked the car better due to the comfort and quiet, not to mention the cost savings! Everything i read is that this engine is one of the most reliable ones out there and so far everything on car is just like it was the day I bought it, so I would highly recommend this car to anyone!

I had an issue with my A.C,had earlier taken it to some mechanic but they couldn't fix it so I thought of taking it to Metro Ford.They were able to detect the problem after some diagnosis and the problem was eventually fixed.These guys have good customer service and their waiting area is really nice.

Coming out of a 2003 vehicle (Jaguar X-type) & getting behind the wheel of a 2023 model was a startling transition. Even though my CPO G70 is a base model (2.0T/AWD) it’s like piloting a space craft! I love this car! And with all of the safety & convenience features, it feels like it cares for me as well. The performance, ride & handling are exemplary. In the spirit of complete transparency, here are a few nits. - The gas mileage isn’t class leading & requiring premium gas adds to the cost of operation. Solution? Tame your right foot! Acceleration is quite lively. - The rear seats are tight for large people & the trunk space is merely adequate (a pass-through rear center seat is quite helpful). But keep in mind, this the smallest model in the lineup. If you need more space, there’s the G80. - Finally, I’m still sorting out some of the infotainment features (which didn’t exist in 2003!). Let me finish by praising the service departments. Without question the best experience I’ve had, up there with M-B & exceeding Jaguar.

My Salesperson, Stephanie, was outstanding! She did everything she could to make my decision easier, and was so polite and patient, despite me constantly bombarding her with questions/requests.

I purchased a 2023 Genesis Gv70 Form Napleton Downtown. I ordered the vehicle and it arrived months later. The whole process was seamless. I got the exact deal I wanted.

Maria on Elston Ave. Chicago at McGrath was and is an excellent salesperson! She’s knowledgeable, professional, and had a likable personality. If grading a paper for Maria, I’ll give her an A+

Twin-turbo V6 Sport Prestige is a beast. Gladly traded my BMW in for it. Genesis is better looking, better built, better value and can leave my 330i Sport in the dust. 100k warranty leaves nothing to chance.

I feel at home my experience was great and the service was great I was in and out

Luxurious car but the tech interface is a disaster (especially voice recognition, but also latency and general UI), and I bought the car only for the tech so I am disappointed.

Bought this as one of the first gv70 an out. The car is probably one of the nicest cars I’ve owned, I’m 76 so I’ve had a few. Great styling inside and out. Service has been a struggle at some dealers. I have 18,000 miles on the car and so far no complaints

The staff is very helpful and they are very clear about the features and conditions about the cars. I bought a used car and I'm very satisfied and happy! I would recommend this dealer to friends and family.

I just bought my G70 after looking at many different makes and models. I bought mine at the Monmouth Junction Genesis dealer. Fred Corea was extremely helpful and helped me to decide to drive home with one that day. My car drives great and really opens up on the highway when I have it in Sports mode. The interior is the second thing that sold me on the car. Lots of attention to detail and plenty of toys/tech to enjoy. It takes a while to get used to all of the tech, but I'm getting there. The car gets lots of looks and many people have no idea what it is even after I tell them. Go have a test drive.